Business Details
32 Years
experience
Trusted Relationship Counseling in Edmonton
New Start Counselling Services has provided specialized relationship therapy since 1994, founded by Dr. Ottawa Easingwood, a seasoned therapist with over 25 years of experience. Our practice focuses on marriage counseling, infidelity recovery, communication strategies, and conflict resolution, having successfully guided more than 2,116 couples toward healthier relationships. We prioritize immediate, impactful sessions tailored to each couple's unique needs, offering both in-person and online counseling across Alberta and Canada.Our approach combines clinical expertise with real-world relationship experience, emphasizing confidentiality, emotional safety, and practical tools for lasting change. We maintain strict professional standards while offering flexible scheduling, including extended sessions for intensive therapy, ensuring clients receive comprehensive support for their relationship challenges.
Services
Couples Counseling
Marriage Therapy
Infidelity Recovery
Communication Workshops
Anger Management
Pre-Marriage Classes
Divorce Counseling
Online Therapy
Family Therapy
Intensive Sessions
Details
- Year established: 1994
Highlights and features
- We offer 25+ years of specialized relationship therapy experience
- Our practice has successfully helped over 2,116 couples since 1994
- We provide customized treatment plans for each couple's unique needs
- Our extended 75-minute sessions deliver twice the therapeutic impact
- We maintain strict confidentiality and professional standards
What people say
Saved our marriage
Effective counseling
Highly recommend
Transformative experience
Professional expertise
Services
Couples Counseling
Our couples counseling sessions focus on improving communication, resolving conflicts, and rebuilding trust in relationships. We help partners develop practical tools for lasting change through structured therapy sessions. Clients receive personalized attention with options for both in-person and virtual appointments across Canada.
Infidelity Recovery
Specialized therapy for couples dealing with infidelity, focusing on healing emotional wounds and rebuilding relationship foundations. We provide a safe space for honest dialogue and offer strategies for restoring trust and intimacy after betrayal.
Communication Workshops
Structured programs designed to improve relationship communication patterns and resolve recurring conflicts. These workshops teach practical skills for constructive dialogue and help couples develop healthier interaction strategies in a supportive environment.
Intensive Therapy
In-depth therapy sessions lasting 2-3 hours for couples needing focused attention on complex relationship issues. This format allows for comprehensive treatment planning and accelerated progress through concentrated therapeutic work.
Pre-Marriage Classes
Customized programs for engaged couples covering communication skills, conflict resolution, and relationship compatibility. These sessions help build strong foundations for lasting marriages through practical exercises and expert guidance.
People
Dr. Ottawa Easingwood
Founder & Lead Therapist
Dr. Ottawa Easingwood holds a Doctorate in Counselling and has over 25 years of experience helping couples. She founded New Start Counselling in 1994 after successfully resolving relationship challenges in her own 38-year marriage.
Questions
What types of counseling services do you offer?
We specialize in couples therapy, marriage counseling, infidelity recovery, communication workshops, pre-marriage classes, and intensive relationship sessions.
Do you offer online counseling options?
Yes, we provide virtual therapy sessions via Zoom or FaceTime for clients in Alberta and across Canada.
What are your session lengths and pricing?
Standard couples sessions are 75 minutes at $225-$240, with intensive options available for extended therapy periods.
How experienced are your therapists?
Dr. Ottawa Easingwood has over 25 years of experience and has successfully helped more than 2,116 couples since founding the practice in 1994.
Do you accept insurance or direct billing?
We offer direct billing options and provide receipts for insurance claims, though we recommend verifying coverage with your provider.
Reviews (3)
C. K.
Nov 23, 2018
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My husband and I took pre-marriage counselling sessions with Dr. Ottawa Easingwood. The sessions sparked some much needed conversations between my husband and I during and well after our sessions had ended. I am really happy we had the opportunity to go to pre-marriage counselling and am so thankful for all of the hard work, time and energy that went into the sessions even before we had arrived! I wasnt sure what to expect, but Dr. Easingwood and the sessions she had prepared were so well thought out and very informative. I would highly recommend Dr. Easingwood to any couple who is looking for
Amber Reimer
Aug 05, 2016
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My husband and I took a series of 'marriage enhancement' classes as I'd like to refer to them as. We both thoroughly enjoyed ourselves! Dr.Ottawa has a calm, even-keeled demeanor which made the two of us very comfortable. There was always an unspoken invitation for open conversation. Her professional advice was practical and easy for us to put in motion. She gave us literature/resources to fall back on years down the road. I feel we walked away with an invaluable experience. I would strongly recommend Dr.Ottawa to my family and close friends so I would recommend her to YOU as well!
Shyla Wilkinson
Jul 31, 2016
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Dr. Easingwood is a Psychotherapist - NOT A REGISTERED PSYCHOLOGIST. Most benefits will NOT cover the expensive cost of her short 50 minute consult. I did get a couple things out of the session but every time I confessed a deeper marital concern, she suggested a more qualified specialist or just dodged the issue. Definitely disappointed and unsatisfied.
