Business Details
Emergency
services
Your Trusted Partner for Veterinary Care in Chatham, ON
At Grand Ave. Pet Hospital, we have dedicated ourselves to providing compassionate, expert veterinary care for over 15 years. Our team of experienced veterinarians and support staff combines advanced medical knowledge with a deep commitment to animal welfare, ensuring every pet receives personalized attention tailored to their unique needs. We maintain a modern facility equipped with cutting-edge diagnostic and surgical technology to deliver comprehensive services ranging from wellness exams and vaccinations to complex surgical procedures.Our practice emphasizes preventive care as the foundation of long-term pet health, while also offering emergency services and specialized treatments for chronic conditions. Through active community involvement, we support local shelters and promote responsible pet ownership education. Every decision we make reflects our core values of integrity, transparency, and unwavering dedication to improving the lives of pets and their owners.
Services
Wellness Exams
Vaccinations
Dental Care
Surgical Procedures
Microchipping
Diagnostic Testing
Pain Management
Nutritional Counseling
Emergency Care
Senior Pet Care
Highlights and features
- Comprehensive veterinary services including wellness exams, vaccinations, diagnostics, surgery, and emergency care
- Experienced veterinarians with expertise in compassionate pet care
- Modern facilities with advanced diagnostic and surgical technology
- Personalized care plans tailored to each pet's health needs
- Active community involvement supporting local shelters and pet welfare
What people say
Very caring vet office
Incredible staff and Vet
Awesome with pets
Compassionate and knowledgeable
Accurate treatments
Services
Wellness Exams
Regular wellness examinations help detect health issues early through comprehensive physical assessments, weight monitoring, and preventive care planning. Our veterinarians evaluate vital signs, dental health, and organ function while providing tailored recommendations for parasite prevention and vaccination schedules. These routine visits establish baseline health metrics that enable early intervention for any developing conditions.
Vaccinations
Customized vaccination protocols protect pets against contagious diseases based on age, lifestyle, and risk factors. We administer core vaccines like rabies and distemper alongside non-core options for animals with specific exposure risks. Our team maintains detailed vaccination records and provides reminders for booster shots to ensure continuous immunity against preventable illnesses.
Dental Care
Professional dental cleanings include ultrasonic scaling, polishing, and fluoride treatments to prevent periodontal disease. We perform dental radiographs to assess tooth root health and offer extractions for severely damaged teeth. Our preventive care guidance covers home brushing techniques and specialized diets to maintain optimal oral hygiene between professional cleanings.
Surgical Procedures
Our surgical suite handles both elective and emergency procedures with advanced anesthetic monitoring and post-operative pain management. Services include spay/neuter operations, soft tissue surgeries, and foreign body removals. Pre-surgical bloodwork ensures patient safety while individualized recovery plans promote optimal healing outcomes for each surgical case.
Diagnostic Testing
In-house laboratory capabilities enable rapid bloodwork analysis, urinalysis, and parasite detection for immediate treatment decisions. Digital radiography provides high-resolution imaging for bone fractures, organ abnormalities, and respiratory conditions. When specialized analysis is required, we utilize external reference laboratories for comprehensive diagnostic support including advanced imaging and biopsy evaluations.
People
A. Raza
Veterinarian
Dr. A. Raza brings extensive experience in companion animal care, focusing on preventive medicine and internal disorders. With a commitment to continuing education, he stays current with the latest veterinary advancements to provide evidence-based treatments while maintaining a compassionate approach to patient care.
N. Bajwa
Associate Veterinarian
Dr. N. Bajwa specializes in feline medicine and geriatric pet care. Her patient-centered approach emphasizes clear communication with pet owners while developing customized treatment plans. She actively participates in local veterinary associations to stay at the forefront of clinical best practices.
Cathy
Office Manager
With over a decade in veterinary administration, Cathy ensures smooth clinic operations while maintaining exceptional client service standards. She coordinates patient care schedules, manages medical records, and serves as primary liaison for client inquiries regarding billing and insurance matters.
Ricardo
Lead Technician
Certified veterinary technician Ricardo supervises medical procedures and patient care protocols. He trains junior staff in proper animal handling techniques and assists veterinarians during complex procedures while maintaining strict adherence to clinical safety standards and equipment sterilization practices.
Michelle
Customer Service Representative
Michelle manages client communications and appointment scheduling with a focus on creating positive patient experiences. She educates pet owners about preventive care programs and coordinates follow-up services while maintaining detailed client interaction records for continuity of care.
Questions
What veterinary services do you offer?
We provide wellness exams, vaccinations, dental care, surgical procedures, diagnostic testing, microchipping, and emergency services for cats and dogs.
How do I schedule an appointment?
Book online through our website or call us directly at +1 (519) 354-0222 during business hours for routine and emergency visits.
Do you offer after-hours emergency care?
Yes, we provide 24/7 emergency services through our after-hours contact system for urgent pet health situations.
What payment methods are accepted?
We accept major credit cards, debit cards, and cash payments for veterinary services rendered at our clinic.
Are vaccination packages available?
Yes, we offer customized vaccination protocols based on your pet's age, lifestyle, and health requirements during wellness examinations.
Do you provide senior pet care?
Our senior wellness program includes specialized diagnostics, mobility assessments, and chronic condition management for aging pets.
Reviews (7)
Stella Beaulieu
Jan 02, 2022
Report
This veterinarian and his staff are so accommodating, friendly and professional. They were the only vet out of seven that I called that were taking new clients. I also am pleased that they do not cram there appointments in so that you have a long wait time to see the vet. My boy was happy therefore so was I.
E. H.
Dec 14, 2021
Report
Great help and managed to fit us in when their schedule was busy. We really appreciate them going the extra mile. Thank you for taking care of our pet, we greatly appreciate it!
Manuela Quintero
Oct 29, 2021
Report
I was really impressed with the staff and services. The doctor is so nice and he obviously loves animals. The administration staff were super diligent and helpful. Best of all, they didn't try to push me to spend more money than I needed to and they are very well priced. Overall an excellent pet hospital. Don't bother going anywhere else!
Colleen Wrightman Kholene
Oct 25, 2021
Report
Friendly service with a smile, even though I was only inquiring about services offered the staff managed to provide me and my children with peace of mind in knowing that our beloved pet would be taken in and treated with the best care available to them should the need ever arise. Not very many vets in the area are well equipped to deal with the more reptilian pet crowd and I was very relieved to find out that they also have specialized care for my exotic family member. The website was chock full of all the information an existing or new customer would need in making the decision to bring their
Marlene Ternoey
Oct 21, 2021
Report
Positive:Professionalism
My husband and I attended this facility earlier this week for our cat Muffie to be euthanized. It was a very emotional time for us. The kindness and compassion show to us and to Muffie was very much appreciated. It will not be forgotten. Thank you.
Jim and Marlene
My husband and I attended this facility earlier this week for our cat Muffie to be euthanized. It was a very emotional time for us. The kindness and compassion show to us and to Muffie was very much appreciated. It will not be forgotten. Thank you.
Jim and Marlene
Paula MacLean
Oct 14, 2021
Report
My two senior cats and I just returned from Grand Ave Pet Hospital. It was a great experience. Efficient check-in (first visit as we are new to Chatham). No waiting (a relief for owner and felines). No over-crowded chaotic waiting room.
Dr Raza was excellent with the cats and fast with vaccines. He was also thorough in getting the important bits of both girls medical history.
Also, no upsells (my test of the ethics of all vet clinic is "Do they try to sell me on expensive and risky dental work on my first visit?). This clinic has a bit of an "old school" common sense feel in their approach to
Dr Raza was excellent with the cats and fast with vaccines. He was also thorough in getting the important bits of both girls medical history.
Also, no upsells (my test of the ethics of all vet clinic is "Do they try to sell me on expensive and risky dental work on my first visit?). This clinic has a bit of an "old school" common sense feel in their approach to
Jess Marie
Sep 25, 2021
Report
Horrible customer service and terribly unprofessional…
I called them yesterday bcz my kitten was having trouble breathing, the lady on the phone was extremely rude, refused to help said due to covid they can’t take new pets, guess vets don’t follow the same code as doctors and do not care if it’s an emergency and the life of an animal is at risk, she hung up on me and everything.. My kitten sadly passed away shortly after, my children were devastated.
I called them yesterday bcz my kitten was having trouble breathing, the lady on the phone was extremely rude, refused to help said due to covid they can’t take new pets, guess vets don’t follow the same code as doctors and do not care if it’s an emergency and the life of an animal is at risk, she hung up on me and everything.. My kitten sadly passed away shortly after, my children were devastated.
