Business Details
Emergency
services
Your Trusted Veterinarian in Maple Ridge, BC
Alouette Animal Hospital is a full-service veterinary hospital dedicated to providing current, high-quality care for pets in a warm and compassionate environment. We prioritize the human-companion animal bond, ensuring every pet receives individualized attention while offering support to their families. Our team adheres to rigorous standards set by the American Animal Hospital Association (AAHA), including over 800 practice benchmarks and regular clinic inspections. Clients can expect courteous service, with amenities like complimentary refreshments and a retail area during visits. We emphasize preventive care through programs like our Senior Wellness Screening and Healthy Start for Puppies and Kittens, designed to detect issues early and establish lifelong health.Our experienced veterinarians and staff are committed to continuous learning, ensuring pets receive care equivalent to what we would provide our own animals. Appointments include thorough examinations, personalized nutrition advice, and educational resources to support long-term wellness. We maintain transparency in operations, offering online shopping for pet supplies and clear communication about services. Our mission is to serve as a trusted partner in pet health, combining expertise with empathy to enhance the lives of animals and their families.
Services
Dog Services
Cat Services
Bird Services
Pocket Pet Services
Senior Wellness
Healthy Start Program
Parasite Prevention
Wellness Testing
Online Store
New Pet Guidance
Highlights and features
- We are AAHA-accredited, meeting over 800 veterinary care standards.
- Our team offers personalized nutrition advice tailored to your pet's needs.
- We provide preventive wellness programs for senior pets and new puppies/kittens.
- Our staff prioritizes continuous education to stay at the forefront of veterinary medicine.
- We maintain a welcoming environment with amenities like online pet supply shopping.
Associations and certifications
- American Animal Hospital Association (AAHA)
Services
Dog Services
We offer comprehensive medical, surgical, and preventive care tailored to dogs of all breeds and ages. Our services include vaccinations, dental care, and chronic disease management. Our experienced team ensures your dog receives personalized attention to maintain optimal health throughout their life stages.
Cat Services
Our cat-specific care includes wellness exams, parasite prevention, and treatment for acute or chronic conditions. We provide stress-free handling techniques and environmental enrichment advice to support feline well-being. Regular health screenings help detect issues early in cats at every life stage.
Bird Services
Specialized veterinary care for pet birds, including nutritional counseling, wing clipping, and disease prevention. Our team addresses behavioral concerns and provides diagnostic testing tailored to avian species. We emphasize proper husbandry to ensure your bird's longevity and vitality.
Senior Wellness
This preventive program includes bloodwork, mobility assessments, and organ function tests for aging pets. Early detection of conditions like kidney disease or arthritis allows timely intervention. Regular screenings help maintain quality of life for senior dogs and cats.
Healthy Start Program
Four pre-scheduled visits for new pets, covering vaccinations, deworming, and developmental assessments. The program includes nutritional guidance and socialization advice to establish healthy habits. Early intervention ensures puppies and kittens receive foundational care for lifelong wellness.
People
Dr. Tammy Wong
Veterinarian
Dr. Wong brings extensive experience in companion animal care, focusing on preventive medicine and client education. She is committed to fostering the human-pet bond through compassionate, evidence-based veterinary practices.
Dr. Jessica Reardon
Veterinarian
Dr. Reardon specializes in feline medicine and soft tissue surgery, combining clinical expertise with a gentle approach to patient handling. She actively participates in continuing education to advance pet healthcare standards.
Kelley
Practice Manager
Kelley oversees daily operations, ensuring efficient service delivery while maintaining the hospital's commitment to client satisfaction and staff development. Her leadership supports a cohesive team environment focused on pet wellness.
Questions
What services does Alouette Animal Hospital offer?
We provide medical, surgical, and preventive care for dogs, cats, birds, and pocket pets, including wellness exams, vaccinations, dental care, and chronic disease management.
Are emergency services available after hours?
Yes, call 604-514-1711 for urgent pet care outside regular business hours. Our emergency line connects you with on-call veterinary support.
How can I schedule an appointment?
Contact us at 604-463-7100 during business hours or use our online contact form. Specify preferred dates/times for faster booking confirmation.
Do you offer preventive care programs?
Yes, our Senior Wellness Screening and Healthy Start Program for puppies/kittens include bundled services to promote long-term health through early detection and intervention.
Is there an online store for pet supplies?
Yes, shop our online store 24/7 for food, medications, and wellness products. Orders can be placed from home with pickup available at our Maple Ridge location.
Reviews (7)
D. Vasileva
Nov 20, 2021
Report
I would not recommend Alouette Animal Hospital to a friend. I had two bad experiences at this location with my cat, the latter of which has left both my cat and I excessively stressed. The first time I came here to get my cat's nails trimmed they mixed him up with another cat and gave him a number of shots and unnecessary examinations. Fortunately, they didn't mix him up with a cat that needed medication. The second time around, we came in for a vet consultation because my cat's nails grew too long and he scratched himself in the eye. They prescribed drops to make the eye better, but said he needs
Steellas
Oct 15, 2021
Report
My previous 5 stars is now 2. It would be 1 but the front desk staff warrant an extra star. Alouette was great when I first started going there but I've had too many bad experiences of late including one vet removing the wrong cyst! He didn't touch the inflamed, oozing one he examined and drained the week prior so my poor dog suffered more than he needed to by having two surgeries in the same day - that was in 2020! The cyst he removed was not inflamed. I get that my dog has many lumps and bumps, but the one that was swollen and bloody that he drained the week prior was pretty obvious if he were
Geraldine Drewlo
Aug 31, 2021
Report
Positive:Reliability
I was very distraught when I had to put down my Boogoos. He was such a great companion. I had him 16 years. I wanted to die as well. But since then I have another baby cat 2 months old Brady. I love him to death and he loves me. Life has turned back to normal, but will always remember Boogoos.
I was very distraught when I had to put down my Boogoos. He was such a great companion. I had him 16 years. I wanted to die as well. But since then I have another baby cat 2 months old Brady. I love him to death and he loves me. Life has turned back to normal, but will always remember Boogoos.
Jannett Robinson
Aug 09, 2021
Report
I've went here for the first time a while back, and being a senior I expected a discount for my age, but unfortunately I've been let down with their unpleasant refusal to cooperate with me about getting a lower price on what was needed for my cat. My cat is now a stage three diabetic and has been having kidney & heart problems since the age of six. Now that they're ten years old I've been to countless of doctors and never ever did I get a proper treatment for my old man. I am eighty one years myself and am getting tired of being constantly let down from many vets over in the lower mainland. This
Jenna Cunningham
Jun 26, 2021
Report
Positive:Professionalism,Quality,Reliability,Responsiveness,Value
All of the staff have been amazing and helpful. Our dog has seemed to have many minor health issues, and they have always taken great care of him and his health, answered any of my questions and taken into consideration any of my thoughts/concerns. I would definitely recommend this vet clinic.
All of the staff have been amazing and helpful. Our dog has seemed to have many minor health issues, and they have always taken great care of him and his health, answered any of my questions and taken into consideration any of my thoughts/concerns. I would definitely recommend this vet clinic.
Karen P. Vey
May 29, 2021
Report
Dear Alouette Animal Hospital,
I have been a loyal pet patient for 16 years but when it came time to say good bye to my beloved Tucker you let me down. I needed you to come to my home to help him pass on from his pain and you refused. He couldn’t walk anymore and he would have hated to be picked up and put in the car to take to your clinic. Thank… goodness there was another vet that would come to our home and gently allow him to pass away. I know we are in a pandemic but as I told you both my husband and I are vaccinated and are health care workers who have always followed Covid safety
I have been a loyal pet patient for 16 years but when it came time to say good bye to my beloved Tucker you let me down. I needed you to come to my home to help him pass on from his pain and you refused. He couldn’t walk anymore and he would have hated to be picked up and put in the car to take to your clinic. Thank… goodness there was another vet that would come to our home and gently allow him to pass away. I know we are in a pandemic but as I told you both my husband and I are vaccinated and are health care workers who have always followed Covid safety
Danielle Savage
May 29, 2021
Report
The staff were super friendly on the phone when I called with a somewhat emergent visit with our senior Malti-poo. Then when we arrived, both the assistant and the vet were amazing. Our dog wasn't shaking like he sometimes does, which meant he felt okay. They made sure we were well informed of this injury and took the time to ask us about his previous health conditions, since this was the first time they saw him. Thank you for taking such good care of our puppy and for putting my anxieties at ease. It means the world to us.