Business Details
Emergency
services
Trusted Veterinary Care in Richmond Hill, ON
Don Head Village Animal Clinic has been serving the Richmond Hill and Greater Toronto Area communities with comprehensive veterinary care. Our team of experienced veterinarians and support staff is dedicated to providing compassionate, high-quality medical, surgical, and preventive health services for dogs and cats. We utilize modern technology including digital X-rays and in-house laboratory diagnostics to ensure accurate and timely care. Our facility offers routine wellness exams, vaccinations, spay/neuter procedures, dental care, and specialized senior wellness programs. We prioritize building strong relationships with pet owners to support lifelong health for their companions.The clinic maintains a welcoming environment where clients receive personalized attention and professional guidance. Our commitment to continuous improvement is reflected in our adoption of advanced treatment protocols and preventive care strategies. We offer 24/7 emergency services for urgent pet health concerns and provide online resources for client convenience. Through our Healthy Start Program, we help new pet owners establish essential care routines while offering cost-saving benefits. Our team stays current with veterinary medicine advancements to deliver evidence-based care tailored to each pet's life stage.
Services
Vaccinations
Spay and Neuter
Dental Care
Senior Wellness
Emergency Services
Diagnostic Testing
Laser Therapy
Microchipping
Nutrition Counseling
Parasite Control
Highlights and features
- We offer 24/7 emergency veterinary services for urgent pet care needs
- Our in-house laboratory provides rapid diagnostic testing capabilities
- Experienced team specializes in senior pet wellness programs
- We offer a cost-saving Healthy Start Program for new pet owners
- Modern facility equipped with digital X-ray and surgical suite technology
Services
Vaccinations
We provide essential vaccinations for puppies, kittens, and adult pets to prevent infectious diseases. Our vaccination protocols follow AAHA guidelines and include core vaccines for rabies, distemper, and parvovirus. Our team educates owners about vaccine schedules and disease prevention.
Spay and Neuter
Our surgical team performs spay and neuter procedures using modern anesthetic monitoring. These surgeries help prevent pet overpopulation while offering health benefits like reduced cancer risks. We include post-operative care instructions and follow-up appointments.
Senior Wellness
We offer specialized wellness screening for pets aged seven years and older. This includes bloodwork, urinalysis, and physical exams to detect age-related conditions early. Our program helps maintain quality of life through proactive health management.
Dental Care
Our dental services include professional cleanings, extractions, and oral health assessments. We use digital dental X-rays to diagnose hidden problems and provide home care recommendations to maintain oral health between visits.
Diagnostic Testing
We offer comprehensive in-house laboratory testing for quick diagnosis of infections, organ function, and metabolic disorders. Our digital X-ray system provides immediate imaging for internal injuries or chronic conditions requiring specialized evaluation.
People
Dr. Enna Hughes
Veterinarian
Dr. Hughes brings extensive experience in companion animal care, focusing on preventive medicine and senior pet wellness. She emphasizes client education and personalized treatment plans.
Dr. Lauren Kostiner
Veterinarian
Dr. Kostiner specializes in puppy/kitten care and surgical procedures. Her approach combines compassionate care with evidence-based veterinary medicine for optimal pet health.
Dr. Leah Kahn
Veterinarian
Dr. Kahn focuses on internal medicine and chronic disease management. She works closely with pet owners to develop comprehensive care strategies for complex health conditions.
Nicole
Practice Manager
Nicole oversees clinic operations and client relations. With veterinary technician certification, she ensures smooth service delivery while maintaining high patient care standards.
Catarina
Veterinary Technician
Catarina provides skilled nursing care and assists in medical procedures. She specializes in patient handling and client education about home care requirements.
Questions
Do you offer emergency veterinary services after hours?
Yes, we provide 24/7 emergency care for urgent pet health concerns.
What is included in your Senior Wellness Package?
The package includes physical exams, blood tests, urine tests, and disease screening for senior pets.
Are there cost-saving options for new pet owners?
Our Healthy Start Program offers 20-40% savings on essential puppy/kitten care services.
What diagnostic capabilities do you have onsite?
We have a full in-house laboratory and digital X-ray equipment for rapid diagnostics.
Do you offer online pet store services?
Yes, our online store provides convenient shopping for pet medications and supplies.
Reviews (5)
Rebecca Rose
Nov 09, 2021
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DO NOT ENTRUST YOUR PETS IN THE CARE OF THIS CLINIC. The way they handled the passing of my sweet angel was the worst experience I have ever gone through. I am not going to relive the entire experience but in an emergency situation they did not allow me to be with her during her passing (they could have put her down outside so my child and I could have held her) the lady who came out to get her was tapping her foot and looking at her watch, rushing me to hand her over. They overcharged me. They were rude and ignorant. They do not care about animal welfare or their patients. They took advantage
Bre Par
Oct 29, 2021
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I wish I could give negative stars. they wasted my time with their too restrictive policies. they wouldn't let me see how they interacted with my 2 cats. they don't want me to come into the clinic. why? maybe because they are treating the poor animals badly. but I'd never know because no one is allowed to set foot inside. they didn't even apologize for wasting my time. clearly they don't need my money.
Roberta L.
Oct 29, 2021
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For several different reasons we are no longer satisfied with this clinic for our pets. We wont be coming back.
P.S. With respect to the parking:
Since we have been coming parking has been and is always the same. Quite a lot of parking available, more than most clinics. Even years ago there were times when spaces were available, and a lot of times when spaces all full, we would have to go on a driving tour, with our pets uncomfortable in the car, and there were plenty of times when we would go in and it would be overpacked, chaos with all the dogs and cats, long waiting periods, and a line
P.S. With respect to the parking:
Since we have been coming parking has been and is always the same. Quite a lot of parking available, more than most clinics. Even years ago there were times when spaces were available, and a lot of times when spaces all full, we would have to go on a driving tour, with our pets uncomfortable in the car, and there were plenty of times when we would go in and it would be overpacked, chaos with all the dogs and cats, long waiting periods, and a line
Brandon Vieira
Oct 21, 2021
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We have been bringing our new puppy and older cat here for some time now. Staff is always pleasant and strive to keep you updated on whats happening with your pets. Couldn't reccomend them more when providing care for your furry friends. With COVID protocols and everyone buying 2nd and 3rd pets, wait times are a little longer than usual but its worth it for premium care.
C. Malatesta
Oct 15, 2021
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I had to have my cat of 23 years euthanized. The process although painful was done with incredible delicacy and compassion. The nurses and vet were amazing. Their process allows for all the time necessary to say goodbye in a peaceful environment. This really aids in the mourning process.
Im very grateful to them for allowing my cats last moments to be tranquil and beautiful. They made sure that she could feel loved and safe before the end. Thank you not only for my cat but for me and my mother as well.
Im very grateful to them for allowing my cats last moments to be tranquil and beautiful. They made sure that she could feel loved and safe before the end. Thank you not only for my cat but for me and my mother as well.
