Business Details
15 Years
experience
Your Sanctuary for Holistic Wellness & Relaxation
Established in 2011, Water Roots Day Spa was founded as a sanctuary dedicated to serenity and holistic well-being. Our mission is to provide transformative wellness experiences through expertly crafted treatments that harmonize mind and body. We utilize handcrafted, all-natural skincare products rich in organic ingredients to deliver personalized rejuvenation. Our team of certified therapists combines technical expertise with intuitive care to address individual needs. With over a decade of experience, we have cultivated a reputation for excellence in relaxation and therapeutic services. Our facility is designed to immerse guests in an atmosphere of tranquility, offering respite from modern stressors.We prioritize continuous education to stay at the forefront of innovative wellness practices. Client satisfaction is our highest priority, demonstrated through our 4.9-star rating from 66 reviews. Our commitment to quality is reflected in our curated product line and meticulous attention to detail. We maintain rigorous hygiene and safety standards to ensure a trustworthy environment. Every service is designed to create lasting positive impacts on both physical and emotional well-being.
Services
Facial Treatments
Brows/Lashes/Makeup
Laser Hair Removal
Waxing
Massage Therapy
Foot & Hand Treatments
Gift Certificates
Natural Skincare Products
Hair Tonic Oil
Shellac Manicure
Details
- Year established: 2011
Highlights and features
- We offer personalized holistic treatments designed by expert therapists.
- Our all-natural skincare products are handcrafted with organic ingredients.
- Therapists combine technical expertise with intuitive care for individual needs.
- We maintain a 4.9-star rating from 66 verified customer reviews.
- Our facility provides an immersive tranquil environment for complete relaxation.
What people say
Gifted hands
Exceptionally good
Rejuvenating experience
Serene ambiance
Effective skincare results
Services
Facial Treatments
Our facial treatments utilize handcrafted organic products to deeply nourish and revitalize skin. Expert estheticians customize each session to address specific skin concerns through advanced techniques. Clients experience visible improvements in skin texture, tone, and overall radiance through our holistic approach.
Massage Therapy
Certified therapists provide therapeutic massages targeting muscle tension and stress relief. Various modalities combine traditional techniques with intuitive pressure adjustments for personalized comfort. Sessions promote improved circulation, reduced pain, and complete physical relaxation in tranquil surroundings.
Laser Hair Removal
Advanced laser technology offers long-term hair reduction solutions for all skin types. Treatments target hair follicles with precision while maintaining skin safety. Multiple sessions yield permanent results with minimal discomfort and no downtime required.
Brows/Lashes/Makeup
Professional aestheticians shape brows, apply lash extensions, and provide makeup services using premium products. Treatments enhance natural features through precise techniques and personalized color matching for polished, long-lasting results.
Waxing
High-quality waxing services deliver smooth results with reduced irritation. Experienced technicians use gentle yet effective techniques for various body areas. Post-treatment care recommendations help maintain results and skin health between appointments.
People
Kim
Massage Therapist
Award-winning massage therapist specializing in deep tissue techniques, particularly effective for relieving occupational muscle strain in culinary professionals.
Reema
Esthetician
Skilled skincare specialist renowned for meticulous attention to detail in facial treatments and personalized skincare recommendations.
Gursimran
Skincare Consultant
Expert in customized skincare solutions who helps clients achieve visible improvements through targeted product recommendations and treatment plans.
Simren
Registered Massage Therapist
Empathetic therapist known for creating personalized massage experiences that address both physical discomfort and emotional stress.
Questions
Do I need to book appointments in advance?
Booking in advance is highly recommended, especially for weekends and holidays. Walk-ins are accepted based on availability.
What is your cancellation policy?
We require 48-hour notice for cancellations. Failure to notify may result in a percentage-based cancellation fee.
What should I wear for treatments?
Wear comfortable clothing. Robes and slippers are provided, with optional undergarments for massages.
Do you offer gift certificates?
Yes, we offer gift certificates for specific services or monetary values that can be purchased in our shop.
Can I bring personal products for treatments?
While we recommend our curated products, personal products are allowed after therapist consultation for safety and suitability.
Reviews (7)
Silvia Watt
Nov 16, 2021
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Love absolutely everything about this amazing spa! The energy, the people, the products - especially Cindy's all natural creations - are out of this world! If you haven't been, what are you waiting for!? Do yourself a favour and book asap!! You won't regret it!
Teresa Fasciano
Feb 27, 2021
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Water roots is such a warm and inviting place to go get treatments done. When I was pregnant with my daughter
Cindy was so incredibly supportive helping me choose products from her amazing line of handmade creams and soaps. I can feel comfortable using her products on myself and my family. The ingredients are pure and the love that goes into each product you can actually feel.
Cindy and her staff are amazing people they make you feel like family as soon as you walk into the door.
Cindy was so incredibly supportive helping me choose products from her amazing line of handmade creams and soaps. I can feel comfortable using her products on myself and my family. The ingredients are pure and the love that goes into each product you can actually feel.
Cindy and her staff are amazing people they make you feel like family as soon as you walk into the door.
Lori Simmons
Feb 14, 2021
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This place would easily be 5 stars if it wasn't for Cindy. The other staff are AMAZING, but the owner, Cindy, is rude to her employees and fake with her customers. If she recommends a product for you and it isn't working for you, count on her to do absolutely nothing about it. Again, the staff is great, maybe she should be nicer to them.
Claudia Sgro
Feb 13, 2021
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Positive:Professionalism,Quality
Her products are absolutely amazing! My favourite is the lemongrass body butter! Also great that all products are hand made. You have a customer for life.
Her products are absolutely amazing! My favourite is the lemongrass body butter! Also great that all products are hand made. You have a customer for life.
Ladylyn Ferris
Feb 12, 2021
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The owner Cindy is kind, knowledgeable and honest. She has a really good heart and wants to help everyone who walks through her doors. She chooses staff that create a peaceful experience in the spa. They are truly dedicated to ensuring the ambience is welcoming and safe. I worked with Cindy at Water Roots Day Spa for a year as a hairstylist and I moved to another city and thats why I couldnt work there anymore. But we remain in touch because she is such an awesome and real person. Honestly someone I consider a friend.
Katznmouse M.
Aug 26, 2018
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I had a wonderful experience today at Water Roots spa on my first visit here. The staff was very friendly, courteous and professional. Amanda did a great job with my shellac pedicure and shellac manicure. The atmosphere is very calming and just what you want to feel at a spa. They have a large variety of products, as well as their own housemade bath bombs and exfoliating creams etc. I will be returning!
Karen Spencer
Jul 10, 2018
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Cindy and her team are so thoughtful, knowledgable and offer many services. Just walking in the door I feel relaxed taking in the scents of Cindy's home made products. Best spa in Bolton!
