Business Details
34 Years
experience
Emergency
services
Trusted HVAC Services in London, Ontario
Since 1992, Builders Choice Air has been London's trusted provider of heating, ventilation, and air conditioning services. Our team of certified professionals delivers energy-efficient solutions tailored to residential and commercial needs, backed by over 25 years of industry expertise. As proud members of the Technical Standards & Safety Authority, Heating Refrigeration & Air Conditioning Institute of Canada, and Better Business Bureau, we combine quality workmanship with exceptional customer service.From furnace installations to emergency repairs, our focus remains on providing reliable, cost-effective comfort solutions while maintaining the highest standards of technical proficiency and client satisfaction.
Services
HVAC Installation
Furnace Repair
Ductless Systems
Water Heater Services
Air Quality Solutions
Thermostat Installation
Gas Line Connections
Preventative Maintenance
Emergency Repairs
Warranty Coverage
Details
- Year established: 1992
Highlights and features
- 25+ years of local HVAC expertise since 1992
- Certified technicians for all major brand installations
- Emergency service available 24/7
- Extended warranty coverage options
- Proud members of industry-leading accreditation bodies
Associations and certifications
- Technical Standards & Safety Authority (TSSA)
- Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI)
- Better Business Bureau (BBB)
What people say
Fantastic service
Very happy
Efficient
Professional
Knowledgeable
Services
HVAC Installation
Professional installation of furnaces, air conditioners, and ductless systems from leading brands like Amana and Mitsubishi. Our certified technicians ensure proper sizing and efficient setup for optimal performance. Includes complete system integration with existing infrastructure for residential and commercial properties.
Emergency Repairs
Urgent HVAC repair services available outside regular business hours. Specialized team responds promptly to furnace failures, AC breakdowns, and heating emergencies. Technicians carry essential replacement parts for immediate fixes during critical situations.
Ductless Systems
Expert installation of Mitsubishi Electric ductless heating and cooling systems. Offers zoned temperature control for homes without existing ductwork. Includes single and multi-split system options with energy-efficient operation and quiet performance.
Water Heater Services
Comprehensive water heater services including tankless, gas, and electric models from Rinnai, Rheem, and GSW. Provides installation, maintenance, and repair for residential and commercial applications. Ensures consistent hot water supply with energy-efficient options.
Air Quality Solutions
Installation of air purification systems, HEPA filters, and heat recovery ventilators from Lifebreath and iWave-R. Improves indoor air quality by removing contaminants and maintaining proper humidity levels. Includes residential and commercial ventilation solutions.
People
Dave Crackel
President
With over 25 years in HVAC leadership, Dave oversees operations and strategic direction. His industry expertise ensures quality service delivery across all projects.
Jason Dunlap
Managing Partner
Jason manages day-to-day operations and client relations. His technical background ensures adherence to industry standards in all service implementations.
Curtis Godick
Sales & Marketing Manager
Curtis leads sales strategy and marketing initiatives. Focuses on connecting customers with tailored comfort solutions through innovative product offerings.
Brad Turner
Heat Loss & Duct Design
Specializes in system design and energy efficiency calculations. Provides technical expertise for optimal HVAC system performance in residential and commercial settings.
Jason Molloy
Service Manager
Manages service operations and technician training. Ensures timely, professional execution of maintenance and repair services across all client locations.
Questions
What HVAC services do you offer?
We provide furnace and AC installation, ductless systems, water heaters, air quality products, and emergency repairs for residential and commercial clients.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service for urgent heating and cooling needs with direct dispatch through our main phone number.
Are financing options available?
Yes, we offer financing programs including zero-down options for qualifying customers to help manage unexpected HVAC expenses.
What brands do you work with?
We install and service Amana, Mitsubishi, Rinnai, Rheem, Lifebreath, and other major HVAC brands with certified technician training.
Do you service commercial properties?
Yes, our team handles commercial HVAC installations, maintenance, and repairs for businesses of all sizes in the London area.
What warranty options exist?
We offer extended warranty coverage for new and used furnaces, air conditioners, and gas fireplaces beyond standard manufacturer protections.
Reviews (7)
Michelle Whalen
Jan 16, 2025
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I feel like I won the lottery! Miserable weather and our furnace needed replacing. Called to order on Monday, they were here Wednesday to measure, arrived this morning a few minutes before 9. It's 2:00 ish and they're done! It was an opportunity to work with this FABULOUS company. Jason, the manager was stellar to deal with and I'm so sorry I didn't get the guys names that came today. This company consistently has come through for us, great pricing, great service.
Bob Clarkson
Jan 19, 2022
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We have always had a great experience in our dealings with these folks. Today we had a problem with a water leak in our A/C unit.
Travis was here when they promised. He was courteous and professional and got us all fixed up. In the past we have dealt with Curtis and Jayson with problems with our furnace and other A/C problems (neither of which we had originally purchased from Builder's) and they were again handled efficiently. We are really satisfied with the gas fireplace that they supplied and installed for us.
it is great to deal with people who know their business and are good at it.
Travis was here when they promised. He was courteous and professional and got us all fixed up. In the past we have dealt with Curtis and Jayson with problems with our furnace and other A/C problems (neither of which we had originally purchased from Builder's) and they were again handled efficiently. We are really satisfied with the gas fireplace that they supplied and installed for us.
it is great to deal with people who know their business and are good at it.
Mabroor Ahmed
Nov 28, 2021
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Builders choice will be my first choice from now for all HVAC situations. Was looking for a new furnace after taking multiple quotes found out no one can beat builders choice. Curtis and install team was awesome. Made my install a priority and made it happen in next day. Installer was so organized and friendly. Overall very happy with my new furnace and builders choice team. Definitely a must see place if you are looking for new or maintenance HVAC.
Tara F.
Nov 25, 2021
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Positive:Professionalism,Quality,Value
I needed an HRV put in my home desperately. I had called numerous companies and the only one that actually did the job was Builder's Choice. I am so happy with the work and recommend them 100%. Thank you to Curtis and the rest of the team for getting the work done even in this pandemic.
I needed an HRV put in my home desperately. I had called numerous companies and the only one that actually did the job was Builder's Choice. I am so happy with the work and recommend them 100%. Thank you to Curtis and the rest of the team for getting the work done even in this pandemic.
R. P. Thepope
Nov 02, 2021
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I was very happy with the furnace/fireplace tuneup I received from Builders Choice Air Systems Ltd. What I really liked about the service was the attention to detail and honesty about the lifespan of our older piece of equipment that I honestly was thinking about replacing. I felt at ease with his assessment, I will definitely be back in the future!
L. Wong
Oct 17, 2021
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These are good people, reliable and helpful. I have been using them for furnace maintenance and repair, and also installation of a new hot water tank. They kept you informed when they would arrive, and did not keep you waiting and guessing. They were polite and considerate. They got the job done. I wish more companies were like this, but quality companies are hard to find nowadays. Yes, I highly recommend their service. Even the receptionist was wonderful to speak with ! These are real people who can relate to you. Give them a try and you would agree.
K. O.
Sep 12, 2021
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I had the company installed a gas line for our range, Shaun came and did it for us. He dove right and did the job and get it done fast. Not just the quality of work but also the pricing was right. I look for the same service from the biggest company in London and I was priced very high for the same gas line connection service. I would use them again.
