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Business Details
20 Years
experience
Your Trusted Partner for Holistic Health Solutions
Founded in 2006, New West Wellness has established itself as a trusted healthcare provider in New Westminster, BC. Our mission is to create a welcoming environment where patients receive personalized care to overcome pain and achieve optimal health. With a team of registered massage therapists, chiropractors, acupuncturists, naturopathic doctors, orthotics specialists, osteopaths, and certified nutritionists, we combine evidence-based practices with holistic approaches to address acute and chronic conditions. Our core values of excellent customer service, harmony, communication, and honesty guide every interaction, ensuring patients feel prioritized and supported. Over 18 years, weve earned recognition as a top-rated clinic for massage therapy and naturopathy, serving thousands with compassionate, individualized care.

We specialize in ICBC-approved treatments, direct billing to extended health plans, and evidence-based therapies like sports massage, acupuncture, and nutritional consulting. Our commitment to continuous improvement drives us to integrate advanced diagnostic tools like GaitScan for biomechanical analysis, while maintaining a focus on natural healing and preventive care. By fostering collaboration among multidisciplinary professionals, we deliver comprehensive solutions that address root causes rather than symptoms. Our extended hours, including evenings and weekends, reflect our dedication to accessibility and patient convenience. Through decades of combined experience, weve built a reputation for reliability, transparency, and exceptional service that sets industry standards in holistic healthcare.
Services
Massage Therapy Chiropractic Care Acupuncture Naturopathic Medicine Orthotics Certified Nutritionist
Details
  • Year established: 2006
Highlights and features
  • We offer ICBC-approved treatments with experienced registered practitioners
  • Our team includes award-winning massage therapists and certified nutritionists
  • We provide direct billing to extended health insurance providers
  • 2006-established clinic with 18+ years of community healthcare expertise
  • Integrated approach combining massage, chiropractic, and naturopathic medicine
Services
Massage Therapy
Our registered massage therapists use evidence-based techniques to treat musculoskeletal conditions and promote overall wellness. Services include deep tissue therapy, sports massage, and rehabilitation for injuries. Patients benefit from improved circulation, reduced stress, and enhanced joint flexibility through personalized treatment plans tailored to individual health goals.
Chiropractic Care
Certified chiropractors provide manual adjustments and soft tissue treatments for spinal conditions. We address back pain, neck pain, and headaches using diversified techniques that restore proper alignment and nervous system function. Treatment plans often include therapeutic stretches and rehabilitation programs to prevent re-injury and maintain long-term wellness.
Acupuncture
Registered acupuncturists offer traditional Chinese medicine treatments for pain management and chronic conditions. Using sterile needles, cupping, and herbal medicine, we treat migraines, arthritis, digestive issues, and emotional health concerns. Sessions focus on restoring Qi flow to promote natural healing and balance within the body.
Naturopathic Medicine
Licensed naturopathic doctors combine conventional and natural therapies for chronic disease management. Services include IV vitamin therapy, herbal medicine, and nutritional counseling to address underlying health issues. We specialize in immune support, hormonal balance, and wellness optimization through minimally invasive treatments.
Orthotics
Custom orthotics are created using advanced GaitScan technology to analyze biomechanics. We treat foot pain, plantar fasciitis, and gait abnormalities with personalized arch supports that correct alignment issues. Digital casting ensures precise fit while addressing conditions like flat feet and sports-related injuries.
People
Michelle Kegaly
Owner and Retired RMT
Founder of New West Wellness with 18+ years of experience in holistic healthcare leadership and patient-centered service delivery.
Dr. Raman Dulay
Chiropractor
Graduated from University of Western States in 2021, specializing in diversified chiropractic adjustments and soft tissue treatments.
Dr. Jaspreet Kalsi
Chiropractor
Summa Cum Laude graduate from New York Chiropractic College with expertise in personalized chiropractic care and rehabilitation programs.
Sidney Shindle
Certified Nutritionist
Nutritional practitioner offering personalized wellness plans combining culinary expertise with holistic health principles and bio-individualized approaches.
Amy Zhu
Acupuncturist
Registered acupuncturist with specialized training in traditional Chinese medicine techniques including cupping, herbal therapy, and meridian massage.
Questions
Does extended health insurance cover your services?
Most extended health plans cover our services including massage therapy, chiropractic care, and naturopathy with direct billing available.
What payment methods do you accept?
We accept Visa, Mastercard, Debit, and Cash for all services provided at our clinic.
Are your practitioners certified?
All our therapists are registered professionals including BC RMTs, licensed naturopaths, and certified nutritionists.
Do you offer ICBC-approved treatments?
Yes, we provide ICBC-approved chiropractic, massage, and acupuncture treatments for motor vehicle accident recovery.
What are your operating hours?
We're open Monday-Friday 7am-9:15pm and weekends 8am-8pm for patient convenience.
Can I book appointments online?
Yes, our online booking system allows 24/7 appointment scheduling with all available practitioners.
Reviews (4)
Paula Noella
Jan 26, 2022 Report
Positive:Communication,Professionalism,Quality
Best massages in town! Very nice staff. Clean facility. Simon G. is an amazing RMT. Ill definitely keep coming back!
Alicia Parisien
Jan 10, 2022 Report
Positive:Professionalism
The place is clean and cozy. I have gotten two massages now from Marco and each one has been amazing. It is evident he is very educated in the human muscle anatomy.
Garima Gupta
Jan 01, 2022 Report
Critical:Communication,Quality
One of the worst pre-natal massages I have had. Massage therapist used no pressure whatsoever and even when I told her multiple times what my problem areas were, she won't pay attention.
Lena Jerabek
Dec 22, 2021 Report
Ive been getting massages here from a variety of RMTs over the last few years. All have been extremely professional, very well trained, and online booking and billing has been really convenient for me rather than playing phone tag with a receptionist. The clinic is spotless and the decor is calm and inviting. During Covid they have taken exceptional care to provide services with the maximum protection. I had a therapist a few weeks ago apologetically cancel my appointment at the last minute because he started to have a sore throat. I was really grateful for his courtesy. The clinic is close