Business Details
50+ Years
experience
Your Trusted Auto Repair Shop in Sidney Since 1951
Clair Downey Service has been a trusted name in automotive repair and maintenance since 1951. Our commitment to quality service, combined with our team of licensed technicians and state-of-the-art equipment, ensures that every vehicle receives expert care. Accredited by the Better Business Bureau with an A+ rating, we specialize in warranty-approved maintenance, designated vehicle inspections, and comprehensive repairs for passenger vehicles, motorhomes, and commercial fleets.Our facility features five service bays, including a specialized motorhome bay, and we offer complimentary shuttle service and courtesy cars to enhance customer convenience. With nearly seven decades of experience serving Sidney and the Saanich Peninsula, we prioritize customer satisfaction through transparent communication, competitive pricing, and a dedication to staying current with evolving automotive technology.
Services
Designated Inspection
Oil Change
Brake Repair
AC Repair
Electrical Repair
Tire Sales
Motorhome Repair
Fleet Maintenance
Vehicle Storage
Pre-Purchase Inspection
Details
- Year established: 1951
Highlights and features
- We have over 70 years of automotive repair experience in Sidney.
- Our team includes licensed technicians with continuous skills development.
- BBB A+ accredited with a proven track record of customer satisfaction.
- We provide complimentary shuttle service and courtesy cars for convenience.
- Warranty-approved maintenance ensures manufacturer compliance for your vehicle.
Associations and certifications
- BBB
What people say
Amazing customer service
Timely, honest, affordable
Highly recommended
Services
Auto Repair
Clair Downey Service offers comprehensive automotive repair for all makes and models. Our licensed technicians use advanced diagnostic tools to address mechanical, electrical, and safety-related issues. With a focus on transparency and quality, we ensure repairs meet manufacturer standards while maintaining competitive pricing for passenger vehicles, motorhomes, and commercial fleets.
Oil Change
Our oil change service includes premium lubricants and a full visual inspection of critical components. Technicians check fluids, filters, brakes, and tire pressure to optimize vehicle performance. We recommend service intervals based on driving conditions and manufacturer guidelines, ensuring engine longevity and warranty compliance for modern and older vehicles.
Brake Repair
We provide complete brake diagnostics, repair, and replacement using OEM-quality parts. Services include pad/shoe replacement, rotor resurfacing, hydraulic system checks, and ABS diagnostics. Our technicians address warning signs like noise, vibration, or reduced stopping power to restore safety and performance for all vehicle types.
Tire Sales
Clair Downey Service offers tire sales, installation, and maintenance for passenger and commercial vehicles. We stock leading brands like Michelin and Toyo, with expert advice on tread selection for seasonal conditions. Services include balancing, rotation, pressure monitoring, and puncture repairs to maximize safety and tread life.
Fleet Maintenance
Our fleet maintenance program supports businesses with scheduled servicing for commercial vehicles. Services include inspections, fluid exchanges, brake checks, and diesel engine maintenance. With dedicated hoists for large vehicles and a complimentary work truck for client use, we minimize downtime while ensuring compliance and operational reliability.
People
Brandon French
Owner/Manager/Licensed Technician
Brandon oversees daily operations and technical services at Clair Downey Service. With decades of automotive experience, he ensures adherence to quality standards while maintaining the company's commitment to personalized customer care since joining the family business.
Brian McIntyre
Licensed Technician
Brian specializes in advanced diagnostics and complex repairs. His expertise in modern vehicle systems ensures accurate troubleshooting for electrical, engine, and safety-related issues, supporting the team's reputation for technical excellence.
Shaun Watt
Licensed Technician
Shaun focuses on brake systems and suspension repairs. His attention to detail ensures optimal performance and safety compliance for passenger and commercial vehicles, reflecting the shop's dedication to thorough, reliable service.
Daniel Stewart
Licensed Technician
Daniel handles engine diagnostics and maintenance for gasoline and diesel vehicles. His technical proficiency and commitment to ongoing training support the shop's ability to service modern and classic vehicle models effectively.
Luka Hrgovich
Service Advisor
Luka coordinates customer service and repair scheduling. He ensures clear communication between clients and technicians, maintaining the shop's reputation for transparency and convenience through complimentary shuttle and courtesy car programs.
Questions
What services does Clair Downey Service offer?
We provide auto repair, oil changes, brake services, tire sales, fleet maintenance, motorhome repairs, and designated vehicle inspections for Sidney and the Saanich Peninsula.
Are your technicians licensed and trained?
Yes, our team includes licensed technicians with ongoing training to handle modern diagnostics and repairs for all vehicle types.
Do you offer warranty-approved maintenance?
Yes, we follow manufacturer guidelines to ensure warranty compliance for all service intervals and repairs.
Can you service commercial fleets?
Yes, we offer customized fleet maintenance programs with dedicated equipment for trucks and large vehicles up to 32 feet.
What areas do you serve?
We serve Sidney, the Saanich Peninsula, and Greater Victoria, BC, with local expertise since 1951.
Do you provide emergency services?
We handle urgent repairs during business hours but do not offer after-hours emergency services.
Reviews (6)
Ben Sm
Nov 11, 2021
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Car drives better than before. Noticed brake adjusting, even when not mentioned or charged. Quick service, polite. Will Return for more repairs at this place. Lowered price at end. Car Air system smells, feels, cleaner! not charged or mentioned. Very happy with this. No one else noticed or solved this problem.Very happy with this repair! Possible wheel alignment, not mentioned in bill, car does not pull to one side as much! Very happy with this repair! Thanks for the work and service in the community! Thank you so much! Hope your Business thrives!
C. N.
Oct 21, 2021
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I suggested this place to my dad after a large Tire chain in Saanichton told him he needed new brakes on the rear of his vehicle. These guys looked at his rear brakes and said there was absolutely nothing wrong with them and they did not charge him for unnecessary repairs I definitely recommend this garage
Jaeden Ashbee
Sep 18, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Reasonable price got me in fairly quick and gave me a heads up about other things that should be looked at on my truck would definitely come back
Service:Steering / Suspension
Reasonable price got me in fairly quick and gave me a heads up about other things that should be looked at on my truck would definitely come back
Service:Steering / Suspension
Sugar Mama
Dec 01, 2020
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Under Promised and Over Delivered!
Friendly, knowledgeable, professional. They have loaner cars and finished the job before they said they would have it done.
Im a chick that doesnt know much about mechanics and there was no mansplaining here like Ive had at some of the other chain store car shops.
12 out of 10. Never going anywhere else! Thank you!
Friendly, knowledgeable, professional. They have loaner cars and finished the job before they said they would have it done.
Im a chick that doesnt know much about mechanics and there was no mansplaining here like Ive had at some of the other chain store car shops.
12 out of 10. Never going anywhere else! Thank you!
Terri Shinault
Jan 22, 2020
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Most amazing customer service Ive experienced with a mechanic shop! I dropped my car off, they drove me to work, then dropped my car off at work when it was done. Timely, honest, and affordable! I would recommend to everyone!
Norm M.
Aug 02, 2019
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My 1988 New Yorker developed a fuel leak at the fuel pressure regulator going into the far fuel rail. (I am mechanically inclined but not a mechanic.) I explained what was going to the mechanic on the phone to which I was told we need to look at it, then give you a quote. When I arrived at the garage I opened the hood went into the office reception and asked the Mechanic desk person to come so I can show him what was wrong. The guy then saw the drip drip drip from the regulator and said yes I can see it. I left the vehicle and got a call 40 minutes later quoting me approx.$500
Which I felt was
Which I felt was
