Business Details
21 Years
experience
Emergency
services
Your Trusted Optometrists in Whitby, Ontario
Whitby Vision Care has been serving Ontario's Durham Region for over 20 years, providing comprehensive eye care services to patients of all ages. Our team of experienced optometrists specializes in advanced diagnostics, dry eye management, myopia control, and vision therapy, utilizing cutting-edge technology to detect ocular diseases at their earliest stages. With a commitment to community outreach and patient education, we offer personalized eyewear solutions through our full-service optical center featuring over 1,000 designer frames.Our practice combines decades of collective experience with ongoing professional development to ensure the highest standards of care. We maintain strict adherence to clinical excellence while fostering lasting patient relationships through attentive service and transparent communication. Our emergency care capabilities and flexible scheduling options demonstrate our dedication to meeting the diverse needs of our local community.
Services
Comprehensive Eye Exams
Pediatric Exams
Dry Eye Management
Myopia Management
Contact Lenses
Designer Eyewear
Emergency Eye Care
Vision Therapy
Ocular Disease Management
Insurance Services
Details
- Year established: 2005
Highlights and features
- We offer comprehensive eye exams using the latest diagnostic technology
- Our team includes experienced optometrists with specialized training in ocular disease management
- We provide emergency eye care services during regular business hours
- Our optical center features over 1,000 designer eyewear options
- We maintain active community involvement through local health initiatives
What people say
Excellent doctors
Emergency appointments
Friendly team
Complimentary glasses
Community involvement
Services
Comprehensive Eye Exams
Our thorough eye exams use advanced technology to detect vision problems and ocular diseases. We assess visual acuity, eye coordination, and check for conditions like glaucoma and macular degeneration. The exams include digital retinal imaging and visual field testing to ensure complete eye health evaluation.
Dry Eye Management
We offer specialized treatments for chronic dry eye syndrome using the latest diagnostic tools and therapeutic approaches. Our optometrists develop personalized treatment plans that may include BlephEx procedures, prescription medications, and lifestyle modifications to improve tear production and eye comfort.
Myopia Management
Our evidence-based myopia control program targets children's progressive nearsightedness through specialized contact lenses and vision therapy. We monitor eye development closely to slow myopia progression and reduce long-term vision complications using customized treatment protocols.
Designer Eyewear
Our optical center offers premium eyewear selections from top designers like Oakley and Prada. Our trained opticians help patients choose frames that complement facial features while ensuring proper fit and visual performance with Zeiss lens technology for optimal clarity.
Emergency Eye Care
We provide urgent care for eye injuries, sudden vision changes, and ocular infections during regular business hours. Our team handles foreign body removal, chemical exposure treatment, and acute glaucoma episodes while offering guidance for after-hours emergencies requiring hospital care.
People
Dr. Schmitz
Optometrist
With over 30 years of experience, Dr. Schmitz specializes in comprehensive eye exams and vision care. She maintains active involvement in continuing education to provide the latest diagnostic techniques and treatment options for patients in the Durham Region.
Dr. Sujo
Optometrist
Dr. Sujo brings extensive expertise in ocular disease management and contact lens fittings. He actively participates in professional development programs to stay current with advancements in optometric care and technology.
Dr. Andrews
Optometrist
Dr. Andrews focuses on pediatric eye care and myopia management programs. She has special training in vision therapy and developmental optometry to address children's visual learning challenges through evidence-based interventions.
Dr. Sivasegaran
Optometrist
Dr. Sivasegaran specializes in dry eye management and anterior segment disease treatment. She has advanced training in ocular surface disease diagnostics and provides personalized treatment plans using the latest therapeutic technologies.
Dr. Moulitharan
Optometrist
Dr. Moulitharan focuses on comprehensive eye health assessments and co-management of ocular surgeries. He maintains active participation in community vision screenings and provides patient education on preventive eye care measures.
Questions
What eye care services do you offer?
We provide comprehensive exams, dry eye management, myopia control, contact lens fittings, emergency care, and designer eyewear solutions.
Do you handle eye emergencies?
Yes, we offer emergency care during regular business hours for sudden vision changes, eye injuries, and infections.
Are eye exams covered by insurance?
Patients 19 and under or 65+ receive annual OHIP-covered exams. We offer direct billing for most private insurance plans.
What eyewear options are available?
Our optical center features over 1,000 designer frames including Oakley, Prada, and Tiffany collections with Zeiss lenses.
Do you offer pediatric eye exams?
Yes, we provide comprehensive exams for children and participate in the Eye SeeEye Learn program offering free glasses to eligible students.
Videos
Reviews (7)
Caroline O. Shea
Sep 11, 2021
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I am so grateful to Whitby Vision Care and especially to Dr. Pamela Schmitz, I went to her thinking my eyesight was not as good as it was and she after doing some tests recommended that I go to emergency with all of the test results that she had given me. If she had not caught the issue I would have lost my sight. I cannot thank her enough for the care that she provided to me since I became a patient of hers. Thanks a million, Caroline
Susan Honderich
Sep 03, 2021
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Dr. Ketha Sivasegaran is an exceptional Doctor! Every aspect of patient care is professionally fulfilled. The entire Whitby Vision Care Staff is outstanding.
Genevieve Collins, Registered Optician and Vision Therapist, is an extremely knowlegeable and meticulous professional. Her service is exemplary! At Whitby Vision Care, patients know that their eye health is in exceptional hands!
Genevieve Collins, Registered Optician and Vision Therapist, is an extremely knowlegeable and meticulous professional. Her service is exemplary! At Whitby Vision Care, patients know that their eye health is in exceptional hands!
D. P.
Aug 31, 2021
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This is the worst place for customer service. I was helping my mother with purchasing glasses. I was told I could assist her as she has a hard time seeing and needed the help. When arrived at the store I was rudely told I could not enter as it's only one person per family, but others were entering no question asked even a family of 6. The staff here are rude
Only let me in when they wanted the payment, also payment was made at the rear of the store not at front desk, guess covid protocol doesn't exist when they want payment. Definitely will never recommend.
Update, received a reply from
Only let me in when they wanted the payment, also payment was made at the rear of the store not at front desk, guess covid protocol doesn't exist when they want payment. Definitely will never recommend.
Update, received a reply from
Suzy Vousden
Jun 19, 2021
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Wow! Big shout out to Julie at Whitby Vision Care. My elderly mother in law (who has advanced alzheimers}, broke her glasses. Julie was able to remove the lenses, find new frames they would fit into, all within a half of an hour, and didn't charge us. I truly appreciate such amazing customer service!!!!! Thank you so very much. You made a sweet little lady very happy!
Monique Spykerman
Apr 27, 2021
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Today I picked up me first pair of prescription glasses which I need for reading. My experience at Whitby Vision Care was great from start to finish. Dr. Ketha was very nice and made me feel comfortable and relaxed. The person that helped me pick out my glasses, Meme, was great. Since it was my first time I thought it would take forever (I have a hard time finding sunglasses that look good) but it was really fast. I only had to try on two pair. When I went to pick up the glasses there was a bit of a mix up, right lenses, wrong frames. I'm sure this is not a common mistake. Meme found the correct
Peter Szarka
Mar 24, 2021
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After 20+ years of being with Dr. Schmidt, I've decided to quit being a patient here. Not once in more than 20 years have I ever had an appointment that actually started on time. I'd be forgiving if the quality of the service merited staying but it no longer does .The sheer number of patients that she and her colleagues see cause lengthy, delayed appointments and it's gotten worse over time. The last straw was my latest set of glasses. 4 visits, a new pair of glasses and $800 dollars later, I still cannot see properly from the right eye. I've explained the problem numerous times but they seem
Robert Clark
Sep 04, 2020
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I made an appointment which when I showed up to it, was told it had been cancelled months prior. No attempt to reschedule it was made, even when I called to complain about their cancelling it. A basic failure of courtesy and competence. Highly unprofessional in both the original mistake and how they tried to cover for their failure in taking care of their patients. I know for a fact others have had their appointments cancelled as well. I need glasses. Rest assured that I will spend a good long while recommending other vision care clinics.
