PCS of Niagara

Business Details

36 Years

experience

Emergency

services

Trusted Carpet & Upholstery Cleaning Services in Niagara

PCS of Niagara has been dedicated to delivering high-quality cleaning solutions since 1990, prioritizing the health of homes and businesses in the Niagara region. Our services encompass carpet and upholstery cleaning, area rug care, tile and stone restoration, and custom rug design, all supported by a 200% satisfaction guarantee. We combine advanced techniques like our PowerRinse Cleaning System and UltraFast Drying System with a commitment to ethical practices and customer-centric service.

With decades of experience and a focus on innovation, we ensure lasting results that enhance indoor air quality and extend the lifespan of flooring investments. Our team of certified professionals adheres to rigorous standards, using eco-friendly products and methods that protect both clients and the environment. From residential to commercial projects, we tailor our approach to meet specific needs while maintaining transparency and integrity in every interaction.

Services

Carpet Cleaning Upholstery Cleaning Custom Rug Design Commercial Carpet Care Tile & Stone Refinishing Area Rug Repair Carpet Protection Emergency Spot Removal Commercial Janitorial Services Rug Drying & Finishing

Details

Year established: 1990

Highlights and features

We offer a 200% satisfaction guarantee on all services.
Our PowerRinse Cleaning System removes all cleaning residues.
UltraFast Drying System ensures carpets dry in minutes.
30+ years of experience serving Niagara's cleaning needs.
Eco-friendly products protect families and the environment.

What people say

Job well done Wonderful experience Professional friendly service Excellent results Prompt service

Website

Update Listing

Services

Carpet Cleaning

Our 12-step Healthy Home Cleaning Process removes deep-seated dirt and allergens using eco-friendly solutions. Hot water extraction sanitizes at 190F while soft water ensures faster drying. Technicians pre-vacuum, pre-treat stains, and apply Maxim Protector to extend carpet lifespan and maintain indoor air quality for residential and commercial clients.

Upholstery Cleaning

Professional cleaning restores fine upholstery with pH-balanced products that protect fabric integrity. The process includes dry soil removal, spot treatment, and hot water extraction to eliminate embedded contaminants. Clients report furniture looking 'like new' even after a decade of use, with deodorizers and protectors enhancing long-term freshness.

Custom Rug Design

Full-service rug manufacturing includes binding, serging, resizing, and custom design. Our Binding Shop handles repairs for wool, silk, and flokati rugs while maintaining structural integrity. Clients receive in-home consultations for bespoke sizing and material selection, with controlled drying processes preventing shrinkage during the nine-step cleaning and finishing system.

Commercial Carpet Care

ProCap+ Encapsulation Technology delivers low-moisture cleaning for businesses, achieving 30-minute drying times without disrupting operations. The system prevents re-soiling through crystallizing polymers that trap dirt for easy vacuum removal. Commercial clients benefit from minimized downtime, quiet equipment operation, and specialized tools for high-traffic areas in Niagara's business district.

Tile & Stone Refinishing

Deep cleaning removes grout buildup and restores natural stone luster using pH-neutral solutions. Technicians address soil trapped in tile pores that standard methods miss, employing rotary tools and high-flow extraction to revive high-traffic areas. The process includes sealing applications to protect surfaces while maintaining slip resistance for residential and commercial spaces.

People

Enrique Malpica

President

Owner since 2021, Enrique continues the legacy of PCS of Niagara's founders while maintaining a customer-first approach. He leads with a focus on ethical practices and team development, building on the company's 30-year reputation for excellence in carpet care solutions.

Annette Marchionda

Founder

Co-founded PCS in 1990 with Len Hume, establishing its reputation for value-driven service. Known for hands-on involvement, including field operations during emergencies, she built the company's foundation on transparency and client trust that continues today.

Len Hume

Founder

Co-founder instrumental in developing PCS of Niagara's technical standards since 1990. His commitment to quality control and ethical business practices shaped the company's approach to carpet care, ensuring consistent service excellence across residential and commercial projects.

Questions

What makes PCS of Niagara different from other carpet cleaners?

Our 200% satisfaction guarantee, PowerRinse system that removes all cleaning residues, and UltraFast drying technology set us apart. We combine 30+ years of local expertise with eco-friendly methods for superior, lasting results.

Do you offer emergency cleaning services?

Yes, we provide 24/7 emergency spot removal and water damage assistance. Our technicians respond promptly to urgent situations while maintaining the same high standards as our regular services.

How often should carpets be professionally cleaned?

Manufacturers recommend professional cleaning every 12-18 months. High-traffic homes with pets or allergies may benefit from more frequent maintenance to preserve warranties and indoor air quality.

Can you clean delicate Oriental rugs?

Yes, our nine-step in-plant process safely handles wool, silk, and antique rugs. We use specialized tools and controlled drying environments to protect fibers while removing deep-seated dirt and stains.

What payment methods do you accept?

We accept major credit cards, debit payments, and cash for completed services. Payment terms for commercial contracts are discussed during initial consultations.

Do you provide free estimates?

Yes, we offer complimentary on-site and virtual estimates for all residential and commercial projects. Our technicians assess specific needs before providing transparent pricing with no hidden fees.

Reviews (5)

Write a Review

Cody Seguin

Feb 02, 2022 Report

We cant even begin to say how amazing PCS is. We live in a 1960s house that, over the years, housed 3 families then became a boarding house then we starts renting 6 years ago. The pink carpet that has been stained with everything from coffee, dog pee, food, babies to body fluids from an emergency home birth. In under 2 hours our whole living room was given a new lease on life. I cant wait to get the rest of the house done. 100/10

David Thompson

Jan 18, 2022 Report

You should be ashamed of yourselves! The owner themselves gossiping about how nasty a customer was and was disgusted to even attempt cleaning the carpet ! Wow what? This is the business youre in and shame on you for being unprofessional and rude!
Update to your reply**
The think old lady and the espanol younger fellow are the two who Im speaking of ! They chat very loud and ill of customers who keep them in business. Shame.

Dr. Albert Scales

Oct 25, 2021 Report

Running a health clinic during these difficult times means keeping everything clean and sanitary. PCS Niagara did a wonderful job getting our carpets extra clean so that our patients love coming to a professional looking clinic that is up to date and spotless. Thank you for your prompt service and paying attention to the little details that make a job done right.

Maria Patitucci

Aug 28, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Had our sofa and love seat cleaned. Turned out better than expected. They are about 10years old and had it cleaned once before by another company and was not happy. PCS did a great job. Well spent $. Thanks again PCS!
Service:Clean upholstery

Ronald Smith

Aug 03, 2021 Report

This is by far the best place to go for carpet cleaning, custom rugs and runners. I have been working professionally with them for just over 2 years and have always been blown away by the excellent service they are able to provide time after time. They have saved me when in a pinch and they are a company I can rely on. Len, Annette and the team are incredible.