Business Details
44 Years
experience
Custom Jewelry & Repair Services in Ottawa
Devine Fine Jewellery has been crafting exceptional handcrafted jewelry since 1982, specializing in custom designs and heirloom reinvention. Our team combines decades of expertise with meticulous attention to detail, offering personalized consultations for bespoke commissions. While our physical boutique at the Chateau Laurier closed in 2021, we continue serving clients through shows, online sales, and in-house repairs.Our commitment to quality remains unwavering, with all pieces created using sterling silver, gold, and ethically sourced gemstones. We provide comprehensive services including appraisals, sizing, restringing, and professional engraving by master artisans.
Services
Custom commissions
Heirloom redesign
Jewelry repairs
Appraisals
Gift certificates
Details
- Year established: 1982
Highlights and features
- We offer 40+ years of combined jewelry-making experience
- Our custom designs incorporate heirloom stones into modern pieces
- All repairs completed in-house by master artisans
- Family-owned business with generational craftsmanship expertise
- We guarantee quality with 1-year warranty on custom work
What people say
Beautiful custom work
Expert craftsmanship
Personalized service
Heirloom transformation
Attentive artisans
Services
Custom Commissions
We create personalized jewelry pieces based on client specifications, often incorporating heirloom stones. Our process includes consultation, design development, and handcrafting using precious metals and gemstones. Clients receive a deposit-based service with guaranteed quality for one year post-completion.
Heirloom Redesign
Transform treasured family pieces into modern designs while preserving sentimental value. Our artisans carefully dismantle existing jewelry to repurpose stones and metals into new creations. Each project requires a signed waiver for heirloom materials.
Jewelry Repairs
Professional repair services for all jewelry types, including resizing, restringing, and clasp replacement. We offer cleaning, refinishing, and plating to restore brilliance. Emergency repairs available with prior consultation.
Appraisals
Accurate jewelry valuation services for insurance or estate purposes. Our experts assess materials, craftsmanship, and market value. Documentation includes detailed descriptions and photographic records.
Gift Certificates
Flexible gift options available in various denominations. Ideal for clients unsure of specific jewelry preferences. Redeemable for any product or service through our online platform or at participating events.
People
Carol Devine
Co-Owner & Designer
Carol combines design expertise with business leadership, creating custom commissions and managing operations. She specializes in pearl jewelry and oversees client relations and business development.
J.W. Devine
Jeweler & Artisan
Third-generation jeweler with formal training since 2009. Specializes in handcrafting techniques, stone setting, and workshop operations. Active in client consultations and show appearances.
Ted Devine
Founder
Established the business in 1982 after discovering jewelry making in 1977. Transformed from craft shows to boutique operation. Mentored family members in traditional jewelry-making techniques before passing in 2018.
Tracey Cavanagh
Shop Manager
Managed daily operations at the Chateau Laurier location. Responsible for social media, photography, and artist coordination. Key contact for client inquiries and event management.
Questions
What jewelry customization options are available?
We offer full custom design services including heirloom stone incorporation, bespoke commissions, and personalized engraving. Clients work directly with our designers through consultation appointments.
How long does custom jewelry take to complete?
Custom pieces typically require 4-8 weeks for completion. Rush orders are available for an additional $300 fee.
Do you repair jewelry made by other jewelers?
Yes, our repair services accommodate most jewelry types regardless of original maker. Services include resizing, restringing, and restoration work.
What payment methods do you accept?
We accept major credit cards, bank transfers, and cash payments for in-person transactions. Payment plans available for larger custom orders.
How can I view jewelry in person?
While our boutique closed in 2021, we participate in major shows like the One of a Kind Show and Ottawa Handmade Market. Appointments available for select consultations.
Reviews (7)
June Farquharson
Jul 31, 2021
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I met Tracey and Carol at the One of a Kind show in Toronto some years ago. These ladies are as wonderful as their jewels! Their enhancers and hoops are gorgeous. The idea of mixing and matching brings a new meaning to earrings. Devine Jewellery also have all sorts of lovely treasures. Cant wait to purchase my next gem.
Beth Clarke-Gilman
Jan 18, 2020
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I have been a client of Devine Fine Jewellry for over 30 years. From wedding rings to earrings, bracelets, necklaces and more I love every handcrafted piece that I have purchased. Superb craftsmanship and outstanding customer service are hallmarks of this unique business.
Clare Hamilton
Aug 26, 2019
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My fianc and I first met with Tracey at Devine Fine Jewellery about two and a half years ago to design my engagement ring. Tracey was a pleasure to work with and made everything so easy and enjoyable. This spring we started designing our wedding bands and once again really enjoyed the process. We also met with Carol Devine a couple of times and she was lovely to work with as well. We are so happy with how all three rings turned out and would highly recommend them to anyone looking to design or purchase a piece of jewellery.
Susan Pearce-Deighton
Jan 14, 2019
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I found Devine through Lousje & Bean. I love the silver bangles and the hoops and enhancers. I have made a couple of purchases online and everything arrived beautifully wrapped with a lovely note. Tracey was very happy to answer any questions I had. A totally positive experience!
Mike & Caroline Maurice
Jan 07, 2019
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I discovered Devine jewellery at One of a Kind show in Toronto. I am now hooked on the earing system and enhancers. I have several pieces that interchange beautifully. Fantastic for light travel and Ted has converted some of my Mom's heavy earings into lighter more up to date versions that work with the system. Carol and Tracy are a pleasure to shop with. They make you feel like family. There are many choices when it comes to jewellers, but it absolutely pays to develop a relationship and have your own unique needs met. I highly recommend this company
Susan Walsh
Sep 21, 2018
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I first met the lovely staff and wonderful jewellery that make Devine Fine Jewellery unique at a One of a Kind show in Toronto. I've enjoyed shopping with them ever since. I participated in a recent sale over website and email and got the perfect piece once Tracey sent me photos of potential necklaces. They've made it easy for a shopper in Mississauga to be a frequent customer of their Ottawa store. So great jewellery, terrific staff and first rate customer service.
Janet Joyce
Jun 22, 2018
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A very pleasant shopping experience. Beautiful One of a Kind jewelry and amazing customer service. I bought my daughter one of Jakes sterling silver paddles for her birthday. She loved it!! Thank you Tracey, Jake and Ted.
