Business Details
23 Years
experience
Affordable Prescription & OTC Medications Online
Candrug Pharmacy has been dedicated to providing customers with access to affordable medications from Canada and other countries for nearly two decades. Our experienced customer service team ensures a streamlined ordering process, prioritizing efficiency and clarity for every client. As a licensed pharmacy in British Columbia, we operate under the rigorous standards set by The College of Pharmacists of BC, guaranteeing quality and compliance. We specialize in prescription and over-the-counter medications, offering competitive pricing to help customers save on essential healthcare products. Our commitment to excellence is reflected in our personalized support, available through phone, email, or fax during extended hours. We maintain transparency in all operations, including pricing displayed in U.S. dollars and clear licensing information.Founded in 2003, our team combines industry expertise with a focus on customer-centric service to address diverse medication needs. By adhering to regulatory standards and fostering trust through consistent communication, we aim to be a reliable partner in healthcare management. Our online platform simplifies medication access, supported by a knowledgeable staff ready to guide users through every step of the process.
Services
Prescription Medications
Over-the-Counter Drugs
Online Ordering
International Shipping
Customer Support
Details
- Year established: 2003
Highlights and features
- We have provided affordable medications since 2003.
- Our team offers expert guidance through the ordering process.
- Licensed by The College of Pharmacists of BC for quality assurance.
- Competitive pricing on prescription and OTC drugs.
- Dedicated customer support available via phone, email, or fax.
Associations and certifications
- The College of Pharmacists of BC
Services
Prescription Medications
We offer a wide range of prescription medications for chronic and acute conditions, including cardiovascular, respiratory, and neurological treatments. Our licensed pharmacists ensure accurate dispensing and compliance with regulatory standards. Customers benefit from competitive pricing and expert guidance throughout the ordering process.
Over-the-Counter Drugs
Our selection includes non-prescription medications for common health concerns like allergies, pain relief, and digestive issues. Products are sourced from trusted manufacturers and priced affordably. We provide clear labeling and usage instructions to support informed purchasing decisions.
Online Ordering
Our secure website allows customers to browse, select, and purchase medications 24/7. The process includes step-by-step guidance, order confirmation emails, and follow-up calls from customer service. This service reduces wait times and ensures convenient access to essential healthcare products.
International Shipping
We deliver medications to customers worldwide, adhering to international shipping regulations. Orders typically arrive within 12-18 business days, with tracking updates provided. This service expands access to affordable treatments for individuals outside Canada.
Customer Support
Our team provides personalized support via phone, email, or fax during extended hours. Services include order clarification, payment processing, and prescription verification. We prioritize clear communication to resolve inquiries efficiently and maintain customer satisfaction.
People
Carol Hou
Pharmacy Manager
Carol Hou oversees pharmacy operations at Candrug Pharmacy, ensuring compliance with British Columbia's regulatory standards. With extensive experience in pharmaceutical management, she leads a team dedicated to quality control and customer care.
Questions
How do I place an order with Candrug Pharmacy?
Search for your medication on our website, add it to your cart, and proceed to checkout. A representative will contact you to confirm details and process payment.
What payment methods does Candrug Pharmacy accept?
We accept major credit cards and offer flexible payment options. Specific methods are discussed during the order confirmation call.
Are prescriptions required for all medications?
Prescriptions are mandatory for controlled substances. Over-the-counter products can be purchased without a prescription.
Does Candrug Pharmacy ship internationally?
Yes, we provide international shipping with delivery typically within 12-18 business days.
Is Candrug Pharmacy licensed and accredited?
Yes, we are licensed by The College of Pharmacists of British Columbia and adhere to strict regulatory standards.
What should I do if I have a problem with my order?
Contact our customer service team immediately via phone or email for prompt resolution of any order-related issues.
Reviews (5)
Andrea Petersen
Dec 15, 2021
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They give excellent service, know what their doing and send my medication within the time frame expected.
Anne Cheney
Nov 17, 2021
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CanDrug is excellent to work with. Their customer service is excellent, the turnaround time is really great, and I love the reasonable price
Patricia Stevens
Nov 13, 2021
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I have been using Candrug for over 2 years. Also, friendly, helpful and my prescription arrives on time. Also, 1/3 of cost even using my insurance in the US!!!!!
Carol Holbein
Nov 12, 2021
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Always concerned about customer convenience and satisfaction. Fast service considering some drugs come from overseas locations. Very polite customer service agents who work a direct phone line
Cara Lee
Apr 22, 2021
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NOT CANADIAN!!! In case you are not aware, although this company is called "CAN"drugs, boasts a Canadian flag on its homepage, and is located in Surry BC, they charge you in American dollars. The service agent recited to me that the drug is a Canadian drug, offered by Johnson & Johnson, and only at the very end of the call did they say, "your total of $81 will be charged in US dollars which pushed the total over the $100 mark. Not only that, they do not tell you that you need to send in photo id for non-prescription drugs. Then even if you send your id, somehow the staff don't notice and continue
