Business Details
9 Years
experience
Your Trusted Walk-In Clinic and Pharmacy in Guelph
Arkell Walk-In Clinic & Arkell Pharmacy has been serving Guelph and Wellington County since 2017, dedicated to providing accessible, high-quality healthcare and pharmaceutical services. Our team of experienced professionals prioritizes patient-centered care, offering a comprehensive range of medical consultations, prescription services, and health management programs designed for convenience and affordability. With extended weekday hours and a commitment to community health education, we ensure patients receive timely care for both acute and chronic conditions.Our integrated approach combines walk-in clinic accessibility with pharmacy expertise, including medication management tools like free delivery and compliance packaging. Through continuous service innovation and adherence to clinical best practices, we maintain our position as a trusted local healthcare provider focused on improving patient outcomes.
Services
Walk-In Clinic
Pharmacy Services
Medical Consultations
Prescription Refills
Vaccinations
Diabetes Management
Travel Health Consultations
Mental Health Services
Minor Wound Treatment
Health Education
Details
- Year established: 2017
Highlights and features
- We have been serving Guelph's healthcare needs since 2017
- We offer integrated medical and pharmacy services under one roof
- Our pharmacists provide free medication reviews and compliance packaging
- We accommodate urgent care needs with extended weekday hours
- Our team includes certified professionals with specialized clinical training
Services
Walk-In Clinic
Our walk-in clinic provides immediate medical attention for non-life-threatening conditions. Patients receive prompt evaluations for illnesses like colds, flu, and minor injuries without appointment requirements. The service operates extended weekday hours to accommodate urgent healthcare needs while maintaining focus on thorough patient assessments and appropriate treatment plans.
Pharmacy Services
Comprehensive pharmacy services include prescription fulfillment, medication reviews, and specialized packaging solutions. Pharmacists offer expert counseling on medication usage while providing additional services like free delivery and diabetes management support. Our integrated approach ensures medication safety and adherence through regular patient consultations and OHIP-covered programs.
Vaccinations
We offer complete vaccination services for disease prevention and travel health requirements. Certified staff administer required immunizations while providing documentation for school, employment, and international travel. The clinic maintains current vaccine supplies and follows public health guidelines to ensure patient protection against preventable illnesses.
Diabetes Management
Specialized diabetes care includes comprehensive assessments, medication management, and patient education. Our team provides blood sugar monitoring guidance, dietary counseling, and insulin management support. Patients receive personalized care plans while accessing necessary diagnostic tools and community health resources for effective long-term condition management.
Travel Health Consultations
Pre-travel health assessments cover destination-specific disease risks and prevention strategies. Pharmacists recommend appropriate vaccinations and prescribe prophylactic medications while providing health safety guidelines. The service includes documentation for international travel requirements and post-travel follow-up care when needed.
People
Dr. Helen Song
Physician
Dr. Helen Song provides comprehensive medical care with focus on preventive medicine and chronic disease management. She emphasizes patient education and personalized treatment plans to optimize health outcomes.
Dr. Gavin Prashad
Physician
Dr. Gavin Prashad specializes in family medicine with particular interest in mental health and wellness programs. He maintains active clinical practice while participating in community health initiatives.
Lonah Seurey
Nurse Practitioner
NP Lonah Seurey delivers primary care services with expertise in geriatric medicine and women's health. She coordinates comprehensive care plans while collaborating with specialists for complex patient needs.
Questions
What are your current operating hours?
Clinic hours: Monday 9AM-5PM, Tuesday 9AM-6PM, Wednesday 9AM-5PM, Thursday 9AM-7PM, Friday 9AM-6PM, Saturday 9AM-2PM. Closed Sundays.
Do you accept new patients without appointments?
Yes, we operate as a walk-in clinic accepting new patients during regular business hours for non-emergency medical concerns.
What pharmacy services do you offer?
We provide prescription fulfillment, medication reviews, compliance packaging, free delivery, and specialized programs like diabetes management and smoking cessation support.
Can you handle urgent medical situations?
We treat non-life-threatening urgent conditions. For emergencies like severe trauma or chest pain, please visit the nearest hospital emergency department.
Do you offer travel health services?
Yes, we provide travel health consultations including destination-specific vaccinations, medication prescriptions, and health safety recommendations for international travelers.
Reviews (6)
Resh C.
Jan 26, 2022
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As all the other reviews say, horrible receptionist. Why was she yelling at me for asking about a prescription??? So weird.
Bella Ash
Jan 25, 2022
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Just tried to walk in because Ive been having chest and back pain for the past 2 weeks. Before I could even finish my sentence she told me I wasnt allowed to be in there with that symptom because of Covid. Even though Ive tested negative for COVID recently, never even gave me the chance to say that. Doctor is EXTREMELY rude. If you want to be treated with any sort of respect do not come here.
Lin Heaven
Dec 19, 2021
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Back for later evening, the same reception but a lot nicer. Not great experience. It is awful to get hold of the reception over the phone. Doctor was running late as well. Quite frustrating if I need to clear half a day for a quick clinic visit.
Jeffrey Butchers
Nov 15, 2021
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They turned away my 3 yr daughter who was having breathing trouble at 5:30 because they close at 6. Other kids at her daycare came down with the same thing so we knew what it was, just needed the doctor to confirm give her an inhaler.
Kayla King
Nov 11, 2021
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Been here twice and both times have been phenomenal. Super quick and professional. Dr I had today was great with my son whom I brought with me. Very pleased with this walk in
Cadence Trenholm
Nov 02, 2021
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The receptionist was awful to me. so ignorant. i called ahead and asked if they could take me for my depo shot today, and she told me if its just a shot it should be fine. when i got here she told me you're lucky no one else is here, because it doesnt just work like that. the world doesnt revolve around you, you would have to wait your turn. i literally didnt ask to be out ahead of anyone. i just asked if i could come get it today. she could have said something over the phone if it bothered her that much.
