Business Details
22 Years
experience
Emergency
services
Trusted Victoria Plumbers for Reliable Plumbing Solutions
Thunderbird Plumbing has served Greater Victoria since 2004 with a commitment to quality craftsmanship and exceptional customer service. Our family-owned business prioritizes fair pricing, transparent communication, and timely execution of all plumbing projects. We employ certified technicians with specialized training, including red seal certification and Class B Gas Licenses, to ensure superior results for every client. Our services span residential and strata properties, covering everything from emergency repairs to comprehensive repiping projects. We utilize advanced tools like camera inspections and hydro jetting to diagnose and resolve issues efficiently.Backed by comprehensive warranties and a satisfaction guarantee, we maintain strict environmental standards while delivering durable solutions. Our team provides detailed cost breakdowns and educates clients on preventive maintenance to minimize future issues. With decades of combined experience, we've built a reputation as Victoria's trusted plumbing experts, consistently earning five-star reviews for our reliability and expertise. Our 24/7 emergency availability ensures homeowners receive prompt assistance whenever needed. This dedication to excellence has made us a preferred choice for plumbing services across Vancouver Island.
Services
Plumbing Installation
Water Heater Services
Sewer Line Repair
Camera Inspections
Gas Installation
Repiping Projects
Drain Cleaning
Strata Plumbing
Emergency Repairs
Poly-B Replacement
Details
- Year established: 2004
Highlights and features
- Certified technicians with red seal and gas licensing credentials
- Transparent pricing with detailed cost breakdowns on every invoice
- 24/7 emergency service with rapid response times
- Comprehensive warranties on all plumbing work
- Advanced diagnostic technology including camera inspections
What people say
Prompt service
Professional technicians
Fair pricing
Emergency availability
Quality workmanship
Services
Plumbing Installation
Our licensed plumbers handle all residential and commercial plumbing installations with precision and care. From modern fixtures to complete system upgrades, we ensure proper functionality and code compliance. Our team specializes in water-efficient solutions that reduce consumption while maintaining optimal performance. We provide expert installation of pipes, valves, and connections for kitchens, bathrooms, and outdoor applications.
Water Heater Services
We offer comprehensive water heater solutions including repair, maintenance, and replacement for both tank and tankless systems. Our technicians diagnose heating issues efficiently and recommend energy-efficient options to reduce utility costs. We perform safety inspections and sediment removal to extend equipment lifespan while ensuring consistent hot water supply for residential and commercial properties.
Sewer Line Repair
Our sewer line specialists use advanced camera inspections to identify blockages, cracks, and root intrusions. We perform trenchless repairs and complete pipe replacement to restore proper drainage. Hydro jetting services clear stubborn clogs while preventive maintenance plans help avoid future emergencies. Emergency sewer backups receive immediate attention to minimize property damage.
Camera Inspections
We utilize high-resolution camera systems to inspect pipes without destructive excavation. This technology identifies leaks, blockages, and structural issues with pinpoint accuracy. Real-time video analysis allows immediate diagnosis and targeted repairs. Our non-invasive approach reduces costs and disruption while ensuring thorough assessment of drainage and sewer systems.
Gas Installation
Our certified gas fitters install and repair natural gas lines for residential and commercial properties. We perform leak detection using specialized equipment and implement safety measures to prevent hazards. Services include appliance connections, line extensions, and emergency shut-off installations. All work meets strict safety standards with proper permits and inspections.
People
Aaron DeCiantis
Owner/Operator
With over 15 years of plumbing experience, Aaron leads Thunderbird Plumbing's team of certified technicians. He holds red seal certification and Class B Gas License credentials. Aaron oversees all service operations and ensures strict quality control standards across Greater Victoria.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, Thunderbird Plumbing provides 24/7 emergency service with rapid response times for urgent plumbing issues across Greater Victoria.
What areas do you service?
We serve all Greater Victoria areas including Saanich, Oak Bay, Esquimalt, View Royal, Langford, and Sidney.
Are your plumbers certified?
All our technicians hold red seal certifications and Class B Gas Licenses with ongoing professional development training.
Do you provide warranties on your work?
Yes, we offer comprehensive warranties covering both labor and materials for all plumbing installations and repairs.
Can you help with strata property plumbing issues?
We specialize in strata plumbing services including coordinated repairs, shared system maintenance, and emergency response for multi-unit properties.
What payment methods do you accept?
We accept cash, credit cards, and electronic transfers with transparent invoicing detailing all labor and material costs.
Reviews (5)
Randy Dunbar
Jan 19, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Thunderbird is amazing! We have gone through at least a half a dozen plumbers over the past 20 years in Victoria and have now found our permanent plumber. Knowledgable, professional, very fair pricing, I would highly recommend Thunderbird (and I already have to our neighbours).
Service:Install faucet
Thunderbird is amazing! We have gone through at least a half a dozen plumbers over the past 20 years in Victoria and have now found our permanent plumber. Knowledgable, professional, very fair pricing, I would highly recommend Thunderbird (and I already have to our neighbours).
Service:Install faucet
Jane Potentier
Jan 06, 2022
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This is the second time I have used Thunderbird. Very professional, punctual, quick response time. First time to install new water heater, and today to deal with a leak from a bathtub which caused damage to my down stairs neighbours ceiling. Very quick to come out and quickly and efficiently diagnosed the issue and repaired. Highly recommend.
Ken Dawson
Nov 19, 2021
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Once again Thunderbird Plumbing did exceptional work for us! We have been doing a condo renovation over the past few months and Aaron and the team at Thunderbird answered our calls quickly and solved every issue. Great service, responsive to our needs and always surpassing expectations - Thunderbird is the only plumbing contracting we'll use in Greater Victoria.
Gabriel Chaikin
Nov 15, 2021
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I found the hotwater tank had failed in the morning. I called several companies and only Thunderbird spoke hopefully. I was told a price to expect and that they could make it the next day at the latest. They managed to fit me in and they arrived in the early afternoon with the new tank. Quick work was made of it and by evening we had hot water again. Never missed a bath! I would recommend these folks for anyone who appreciates no-nonsense business. Thanks Cole!
Zen Leveille
Oct 13, 2021
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Aaron at Thunderbird Plumbing provides outstanding service. He's professional, responsive and does high quality work. When I contacted him to enquire about having my gas fireplace serviced, recognizing there would be a little bit of a wait (because it wasn't an emergency situation) he was compassionate to my situation and very helpful. He provided me with tips around what the problem may be which I was able to explore myself and this allowed me to determine the problem wasn't related to my fireplace so a service call wasn't necessary. This was the second time I'd contacted Thunderbird as he was
