Business Details
32 Years
experience
Your Trusted Flooring Partner in Kelowna
Founded in 1994, Small's Tile & Stone has grown from a small tile installation service into a premier flooring destination in British Columbia. Our journey began with a commitment to quality and customer satisfaction, which led to the opening of our first offices in 2000 and a dedicated tile showroom in 2003. By 2006, we expanded our reach by distributing our proprietary Evolution tile line across the province. In 2012, we solidified our position as a market leader with the launch of our 20,000-square-foot full-service flooring showroom and distribution center. Today, we offer the largest selection of flooring between Calgary and Vancouver, combining decades of industry experience with a passion for innovation. Our team of design specialists works closely with clients to transform spaces while maintaining budgetary constraints, ensuring every project reflects both personal style and practical needs.We pride ourselves on staying at the forefront of flooring technology, offering products that balance durability, aesthetics, and sustainability. From residential renovations to commercial installations, our expertise spans tile, hardwood, laminate, and resilient flooring solutions. Our founders, Carey and Shelley Small, have built lasting relationships within the community, emphasizing trust and transparency in every interaction. This dedication to excellence has made us a trusted name in the flooring industry for over 30 years.
Services
Carpet
Hardwood
Laminate
Tile & Natural Stone
Resilient Flooring
Details
- Year established: 1994
Highlights and features
- We offer over 30 years of expertise in flooring solutions.
- Our team provides personalized design consultations tailored to your needs.
- We carry the largest flooring selection between Calgary and Vancouver.
- Our products include eco-friendly and durable options for every budget.
- We combine expert installation with unmatched customer service.
Services
Carpet
Carpet offers softness, durability, and value for busy households. Modern fibers enhance comfort and longevity while resisting stains and wear. Ideal for living rooms, bedrooms, and basements, our eco-friendly options include recycled materials and low-VOC finishes. We carry top brands like Shaw and Mohawk, ensuring quality choices for every budget and lifestyle.
Hardwood
Hardwood flooring adds timeless beauty and value to homes. Available in solid and engineered options with finishes like hand-scraped or distressed, our products suit living rooms, bedrooms, and dens. Brands include Armstrong and Mirage, offering maple, oak, and exotic species. Innovations have made genuine hardwood more affordable without compromising quality or elegance.
Tile & Natural Stone
Tile provides versatile, durable solutions for kitchens, bathrooms, and outdoor spaces. Our selection includes ceramic, porcelain, and natural stone in endless colors and textures. Brands like Daltile and American Olean ensure quality, while our Evolution line offers unique designs. Expert installation services guarantee precision for both residential and commercial projects.
Laminate
Laminate mimics wood with photo-realistic finishes and durable cores. Suitable for all rooms, it resists scratches and moisture while offering cost-effective style. Brands like Torlys feature click-lock systems for easy installation and repairs. Cork options provide natural warmth and sustainability for living areas and kitchens.
Resilient Flooring
Resilient flooring, including luxury vinyl and linoleum, combines durability with aesthetic appeal. Ideal for high-traffic or damp areas like entryways, it features wood-like patterns and commercial-grade toughness. Brands such as Shaw and Hallmark offer easy-maintenance solutions that balance affordability with long-term performance for residential and commercial applications.
People
Carey Small
Co-Founder
Carey Small co-founded Small's Tile & Stone in 1994, bringing decades of industry expertise. His focus on innovation and community relationships has driven the company's growth into a regional market leader.
Shelley Small
Co-Founder
Shelley Small co-founded the business alongside Carey, emphasizing customer-centric service. Her leadership in product curation and client engagement has established Small's Tile & Stone as a trusted name in British Columbia.
Questions
What types of flooring do you offer?
We offer tile, hardwood, laminate, carpet, and resilient flooring, including luxury vinyl and linoleum options.
Do you provide installation services?
Yes, we offer expert installation for all flooring types, ensuring precision and durability in every project.
Are eco-friendly flooring options available?
Yes, we carry sustainable products like cork, recycled carpet, and low-VOC finishes to meet environmental preferences.
What areas do you serve?
We serve Kelowna, the British Columbia interior, and regions between Calgary and Vancouver.
Can I get design assistance?
Our design specialists provide personalized consultations to help you select flooring that matches your style and budget.
What are your store hours?
We are open Monday-Friday from 9 AM to 5 PM and closed on weekends.
Reviews (7)
MaGyver Macgyver
May 03, 2021
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Entering the store, I was impressed with the selection and quality. Shelly helped us select flooring samples. The laminate samples we took home had three different colours and we settled on one and ordered. What I discovered later was that the three samples were not the same. One had a finish that rolled over the edge making it look more authentic. One was waterproof versus water resistant. The flooring planks came in different lengths. Had the differences been explained, we would have selected the longest board, roll over colour and waterproof. The flooring arrived weeks later and we picked it
Ifraz Khan
Aug 20, 2020
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We visited Smalls on a Saturday to purchase our tile, hardwood flooring as well as glass tile. We were neither greeted nor helped the entire time we were there. There were only two groups in the store at the time, us and one other group and we were completely ignored for the duration of our visit. We were also in view of their staff in many instances since we had to cross paths. Still nothing from their staff to see if we needed any assistance. Terrible service. Would never give my money to a business that runs in such an unprofessional manner.
Edit: We started our visit in the flooring section
Edit: We started our visit in the flooring section
Kyle Friesen
Dec 16, 2019
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My experience with Smalls couldn't have been better. I went in with a Pinterest board my wife cooked up. I ended up dealing with Sam. He and his team couldn't have been more helpful. Giving us a variety of options to accomplish our vision as well as giving us some helpful cost saving tips to help keep us within our budget. If you are doing a new build I couldn't recommend them enough.
Jody Sanders
Nov 27, 2019
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Great selection of tile and flooring. I was sent here to pick out flooring for our basement suite by the renovation company we were working with at the time. Great customer service and on time delivery. Thank you from my husband and I.
John R.
Mar 17, 2019
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This company ordered a large shipment of outdoor tile. When it was delivered, there were several broken tiles in the shipment. When I brought it up with Cary (owner) , he was unwilling to replace them and was abrupt in the way he communicated. Typical small town business, little wonder why big box stores thrive.
Aymmie L.
Sep 17, 2016
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I can't believe I went into the store, did NOT get acknowledged at all, she never even looked up from her computer where she sat on her butt the whole time. I stood 5 feet away from her and said to my son, (for the 4th time)... I don't even know where to begin in here... and she still didn't look, move or anything. Finally, I stormed out and she finally got off her butt. I cannot believe the level of customer service... which I couldn't even call it that because there was nothing!!!!!
Wynne W.
Mar 11, 2013
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On their web site comments are written about what marvellous service is given by this store. Let me tell you my story. Last year I visited this store to choose tiles for a bathroom and a hall floor. The lady who helped us choose the tiles was exceptionally helpful and the order was placed. After the tiles had arrived I had occasion to call the store again and ask for some more of the hall tiles. I spoke then with Carey (spelling) who told me that the person who had served us had made a mistake with the pricing of the hall tiles and had in fact sold us the tiles at cost (these tiles were going
