Business Details
40 Years
experience
Emergency
services
Trusted Mental Health and Crisis Support Services in Fort McMurray
Founded in 1986, Some Other Solutions has dedicated over three decades to crisis prevention and mental wellness in Fort McMurray. Our organization provides accessible counseling, 24/7 crisis support, and community-driven programs tailored to diverse needs. With a team of certified professionals, we offer grief counseling, youth mentorship, and resilience-building initiatives grounded in evidence-based practices.Our services extend to virtual platforms, ensuring continuous support during critical moments. Through partnerships and community collaboration, we empower individuals to navigate life's challenges with confidence and strength.
Services
Counselling Services
Child and Youth Programs
24/7 Crisis Line
Grief and Loss Workshops
Mentorship Programs
Health and Wellness Programs
Virtual Services
Community Outreach
Mental Health Training
Details
- Year established: 1986
Highlights and features
- 34+ years of crisis prevention expertise in Northern Alberta
- 24/7 crisis line available for immediate support
- Specialized child and youth mental health programs
- Certified counselors using evidence-based therapeutic approaches
- Community partnerships enhancing local mental wellness initiatives
What people say
24/7 crisis line saved my life
Counselors genuinely care
Youth programs transformative
Professional and compassionate staff
Accessible virtual services
Services
Counselling Services
Professional mental health support for individuals facing emotional challenges, life transitions, or trauma. Our certified counselors use evidence-based approaches like CBT and EMDR to address anxiety, depression, and relationship issues. Services available in-person and virtually for Northern Alberta residents.
24/7 Crisis Line
Confidential, anonymous telephone support available anytime for urgent mental health concerns. Staffed by trained professionals offering immediate assistance during emotional crises, suicidal thoughts, or traumatic situations. Serves Fort McMurray and surrounding areas with multilingual support options.
Child and Youth Programs
Specialized mental health initiatives for children and teens focusing on resilience-building, grief processing, and social-emotional development. Includes school-based programs, summer camps, and mentorship opportunities designed to foster healthy coping mechanisms and peer connections.
Grief and Loss Workshops
Structured group sessions addressing bereavement and life transitions through therapeutic activities and peer sharing. Facilitated by licensed counselors using mindfulness techniques and cognitive-behavioral strategies to help participants process complex emotions and develop healing practices.
Community Outreach
Proactive mental health education and support delivery to underserved populations across Northern Alberta. Includes workplace wellness training, school presentations, and partnership programs with local organizations to increase accessibility to mental health resources.
People
Jerrica Higdon
Interim Executive Director
Over 10 years in community service with housing sector expertise. Leads strategic initiatives to expand mental health access in Fort McMurray. Champion of collaborative approaches to crisis prevention and community resilience-building.
Judith Friesen
Mental Health Counsellor
30+ years in human services with specialization in trauma recovery. Certified in EMDR and CBT therapies. Focuses on PTSD treatment, family systems approaches, and youth mental health support in Northern Alberta.
Paula Caines
Mental Health Counsellor
Registered social worker with 20+ years in Fort McMurray. Expertise in substance abuse recovery and family therapy. Utilizes emotionally focused and mindfulness-based approaches for individual and group counseling sessions.
Hailey Fraser
Community Outreach Worker
Psychology graduate pursuing advanced counseling studies. Advocate for youth mental health through school programs and community workshops. Focuses on early intervention strategies and resilience development for at-risk youth.
Laurie Juhlin
Community Helpers Program Coordinator
13+ years in addiction and mental health counseling. Specializes in child and adolescent mental wellness. Coordinates volunteer networks to expand community-based support systems across the Regional Municipality of Wood Buffalo.
Questions
Is your crisis line truly available 24/7?
Yes, our 780-743-HELP(4357) crisis line operates 24 hours a day, 7 days a week with trained professionals ready to assist.
What mental health services do you offer for youth?
We provide counseling, mentorship programs, summer camps, and school-based initiatives focusing on emotional resilience and healthy development for children and teens.
Can I access counseling services virtually?
Yes, all our counseling services are available through secure virtual platforms for residents across Northern Alberta.
How can I get involved as a volunteer?
Visit our website to explore individual or group volunteer opportunities supporting mental health programs and community outreach initiatives.
Do you accept walk-in appointments?
We recommend scheduling appointments in advance, but our Fort McMurray office welcomes drop-ins during regular business hours for immediate support.
What areas do your services cover?
Primarily serving Fort McMurray and Regional Municipality of Wood Buffalo, with virtual services available across Northern Alberta.