Business Details
35 Years
experience
Emergency
services
Office Equipment Sales & Service Experts in Gloucester
Founded in 1991, Reliable Services has been a trusted provider of office equipment solutions for small to medium businesses in the National Capital Region. Our commitment to personalized service, honed over three decades, stems from founder Normand Robidas' vision of building lasting client relationships through honest, tailored support. We specialize in sales, service, and leasing of new and refurbished photocopiers, printers, fax machines, and office supplies, backed by a 5-year free replacement guarantee on service agreements.With certified technicians available Monday through Saturday, we ensure rapid response times and prioritize customer education to maximize equipment efficiency. As a family-owned business with multilingual staff, we combine technical expertise with a personal touch, maintaining our reputation as Ottawa's premier office equipment specialists while adapting to evolving technological demands.
Services
Photocopiers
Laser Printers
Office Supplies
Equipment Leasing
Service Agreements
Details
- Year established: 1991
Highlights and features
- 32 years of specialized office equipment expertise
- Family-owned business with personalized service approach
- 5-year free replacement guarantee on service agreements
- 24-hour service response with same-day acknowledgment
- Bilingual English/French/Arabic support available
What people say
Exceptional service
Knowledgeable staff
Reliable equipment
Prompt response
Competitive pricing
Services
Photocopiers
We offer a comprehensive selection of new and refurbished digital copiers for businesses of all sizes. Our inventory includes both black & white and color models with advanced features like document scanning and network connectivity. Our technicians ensure proper setup and provide training to maximize equipment efficiency.
Laser Printers
Our laser printer solutions include sales, leasing, and service for both office and high-volume production environments. We carry leading brands and provide complete support from installation to maintenance. Our team helps clients select optimal models based on print volume and technical requirements.
Office Supplies
We supply toner cartridges, developer kits, and other consumables for all major office equipment brands. Our inventory ensures quick replacement availability, and we offer bulk pricing options for frequent users. We service both customers who purchased equipment through us and third-party clients.
Equipment Leasing
Our flexible leasing programs accommodate businesses with varying term requirements from short-term projects to long-term needs. We offer rent-to-own options with no end-of-lease buyout fees. Our customized solutions help businesses manage cash flow while maintaining modern equipment.
Service Agreements
Our comprehensive service agreements include preventive maintenance, parts replacement, and priority response times. With 24-hour support and same-day service calls, we minimize equipment downtime. Our 5-year free replacement guarantee ensures continued operation if repairs cannot be completed.
People
Normand Robidas
Founder
With over 30 years in the office equipment industry, Normand established Reliable Services to provide honest, personalized solutions. He continues to oversee operations, ensuring the company maintains its founding principles of integrity and customer focus.
Questions
What office equipment brands do you carry?
We work with all major office equipment manufacturers and can provide products from leading brands. Contact us for specific brand availability.
Do you service equipment purchased elsewhere?
Yes, we provide service and supplies for office equipment regardless of where it was originally purchased.
What leasing terms are available?
We offer flexible leasing options from one day to multi-year terms with customized solutions for business needs.
Is after-hours service available?
Our service team responds to emergencies 24 hours a day, seven days a week with technicians on call.
Do you offer equipment training?
Yes, we provide in-depth training and demonstrations to ensure clients maximize their equipment's capabilities.
Reviews (1)
Joker
Dec 05, 2018
Report
Best Service hands down
Friendly employees
Goes out of his way to make sure you are happy and your needs were met
Great place
Friendly employees
Goes out of his way to make sure you are happy and your needs were met
Great place
