Business Details
6 Years
experience
Your Trusted Partner for Physiotherapy Solutions in London & Ingersoll
Active Care Physiotherapy has been dedicated to providing effective, accessible physiotherapy and massage therapy services for the London and Ingersoll communities since 2020. Our mission is to optimize patients' ability to remain active and well through manual treatments, therapeutic modalities, and customized home exercise programs. We prioritize patient-centered care, combining empathy with clinical expertise to address musculoskeletal, neurological, and respiratory conditions. With two conveniently located clinics, we offer rapid access to assessments within 24-48 hours without requiring physician referrals.Our multidisciplinary team collaborates with family physicians to ensure comprehensive care while maintaining a focus on individualized treatment plans. We utilize evidence-based practices including hands-on therapy, therapeutic exercises, and advanced modalities like TENS and ultrasound. Our commitment to continuous improvement is reflected in our integration of telehealth services, expanding accessibility for seniors and post-operative patients. Through our holistic approach, we empower patients to achieve maximal physical functioning while emphasizing education and preventive care strategies.
Services
Physiotherapy
Massage Therapy
Custom Orthotics
Telehealth Consultations
Sports Injury Rehab
Pelvic Health Physiotherapy
Vestibular Therapy
Concussion Rehab
Braces & Supports
Rolfing Therapy
Details
- Year established: 2020
Highlights and features
- We offer rapid access to care with assessments typically available within 24-48 hours
- Our multidisciplinary team includes registered physiotherapists and massage therapists
- We provide both in-clinic and virtual telehealth physiotherapy options
- Our treatment plans combine manual therapy with evidence-based exercise programs
- We serve both London and Ingersoll communities with convenient highway access
What people say
Rapid appointment access
Professional staff
Effective treatments
Personalized care
Noticeable improvements
Services
Physiotherapy
Our physiotherapy services address musculoskeletal conditions, sports injuries, and post-surgical rehabilitation. Using manual therapy techniques combined with tailored exercise programs, we treat neck/back pain, joint replacements, TMJ disorders, and chronic pain conditions. Patients receive one-on-one care from registered physiotherapists who develop personalized treatment plans incorporating therapeutic modalities like ultrasound, TENS, and therapeutic taping. Initial assessments typically last 45-60 minutes with follow-up sessions ranging from 30-40 minutes.
Massage Therapy
Registered massage therapy services address muscular pain, stress relief, and rehabilitation needs. Our therapists treat conditions including whiplash, pregnancy-related aches, and repetitive strain injuries through techniques like deep tissue massage, trigger point therapy, and sports massage. Sessions focus on muscle groups and soft tissue structures in a private, soothing environment. Treatment plans may integrate with physiotherapy programs for comprehensive care, particularly for sports injuries and post-accident recovery.
Custom Orthotics
Custom orthotics address gait abnormalities and foot-related conditions through biomechanically engineered insoles. Our pedorthists create personalized solutions for plantar fasciitis, heel spurs, flat feet, and sports-related foot issues. The process involves comprehensive biomechanical assessments and gait analysis to create orthotic devices that improve posture, reduce joint stress, and enhance athletic performance. We specialize in both general and sports-specific orthotic solutions.
Telehealth Physiotherapy
Telehealth services provide remote physiotherapy consultations through secure video platforms. This service benefits seniors, post-operative patients, and those preferring home-based care. Virtual sessions include movement assessments, exercise prescription with video demonstrations, posture correction, and self-treatment techniques. Patients receive personalized rehabilitation plans accessible through online portals with instructional videos and progress tracking features.
Sports Injury Rehab
Specialized sports injury rehabilitation addresses acute and chronic athletic conditions. Our team treats ligament sprains, muscle strains, and overuse injuries using sport-specific therapeutic taping, functional movement analysis, and performance-enhancing exercise programs. The rehabilitation process incorporates proprioceptive training, therapeutic ultrasound, and customized bracing solutions to ensure safe return to sport while preventing re-injury through biomechanical corrections.
People
Laura Cole
Physiotherapist
Laura Cole is a registered physiotherapist providing expert assessment and treatment for musculoskeletal conditions. With extensive clinical experience, she specializes in developing personalized rehabilitation programs that combine manual therapy with evidence-based exercise protocols to optimize patient recovery and functional outcomes.
Rachel Nadalin
Psychotherapist
Rachel Nadalin holds a Masters degree in Counselling Psychology and provides integrated mental health support. Her practice focuses on addressing psychological factors affecting physical recovery, offering stress management techniques and coping strategies to enhance overall treatment outcomes through a holistic care approach.
Questions
Do I need a doctor's referral for physiotherapy?
No referral is required to access our physiotherapy services. However, some insurance providers may require a physician's referral for reimbursement purposes.
What should I wear to my physiotherapy appointment?
Wear comfortable clothing that allows access to the treatment area. For lower body issues, shorts are recommended. For upper body concerns, a tank top or loose-fitting shirt works best.
How long are typical treatment sessions?
Initial assessments last 45-60 minutes. Follow-up sessions typically range from 30-40 minutes depending on individual treatment requirements and progress.
Do you offer direct billing to insurance companies?
We provide official receipts for insurance claims. Direct billing availability depends on your specific insurance provider and policy coverage details.
Are virtual physiotherapy sessions available?
Yes, we offer telehealth physiotherapy consultations for patients preferring remote care options, including seniors and post-operative individuals.
What areas do you serve?
We serve patients from London, Ingersoll, Woodstock, Tillsonburg, Norwich, Thamesford, and Beachville with two conveniently located clinics accessible from Highways 401 and 402.
