Voicelogic

Business Details

33 Years

experience

Your Trusted Partner for Call Center Solutions

Voicelogic has been a pioneer in innovative marketing technologies since 1993, delivering highly effective call center and communication solutions. Our expertise spans voicecasting, ringless voicemail, SMS, fax, and email broadcasting, tailored to accelerate business growth. With proprietary software and a focus on ROI, we provide customizable services for B2B and B2C markets. Our team of North American-based professionals offers 24/7 campaign guidance and script optimization. We prioritize transparency, with no lock-in contracts and free daily reporting for client accountability.

Our 25+ years of experience ensure reliable, scalable solutions for lead generation, appointment setting, and event marketing. Backed by PCI DSS compliance, we serve industries ranging from real estate to healthcare. Our Buffalo, NY, and Toronto, ON facilities support clients with onshore agents and advanced technology. We guarantee 100% message delivery on first attempts, leveraging patented processes for competitive advantage. Our clients benefit from cost-effective scalability, eliminating the need for in-house infrastructure.

Services

Call Center Services SMS Broadcast Ringless Voicemail Fax Broadcasting Email Broadcasting Voicecasting Appointment Setting Lead Generation Campaign Guidance Inbound Call Center

Details

Year established: 1993

Highlights and features

We offer 25+ years of experience in call center innovation
Our proprietary software reduces costs and increases efficiency
We provide free script assistance and campaign guidance
Our 100% North American workforce ensures quality communication
We guarantee 100% message delivery on first attempts

Associations and certifications

PCI DSS

What people say

Fantastic response Excellent service Best marketing solution Impressive results Professional execution

Website

Update Listing

Services

Call Center Services

Our call center services deliver lead generation, appointment setting, and market research through trained North American agents. We specialize in B2B and B2C outreach with real-time reporting and script optimization. Clients benefit from flexible scheduling and guaranteed message delivery.

Ringless Voicemail

Ringless voicemail technology delivers messages directly to voicemail boxes without ringing phones. This patented solution ensures 100% delivery rates while maintaining compliance with regulatory standards. Ideal for time-sensitive promotions and appointment reminders.

SMS Text Broadcast

Our SMS platform enables mass text messaging with MMS capabilities and automated campaign management. Businesses can schedule broadcasts, track engagement, and integrate with existing marketing strategies for enhanced customer outreach.

Fax Broadcasting

Fax broadcasting combines traditional faxing with modern merge capabilities for personalized document delivery. This service remains effective for industries requiring formal documentation distribution with detailed delivery reports.

Inbound Call Center

We manage inbound call operations including technical support, order processing, and customer service. Our agents operate from secure facilities with real-time performance monitoring to maintain service excellence.

People

Ana Chavez

President

Ana Chavez leads Voicelogic with over 20 years of experience in telecommunications and marketing technologies. She drives strategic growth while maintaining operational excellence across North American operations.

Questions

How quickly can my campaign start?

Most campaigns launch within 48 hours, with some starting the same day depending on service type.

Do you provide script assistance?

Yes, our consultants offer free script writing and optimization services for all campaigns.

What reporting features are available?

Clients receive daily reports with call logs, delivery status, and performance metrics.

Are there contract commitments?

We offer flexible pay-as-you-go plans with no long-term contracts required.

How do you ensure message delivery?

Our patented technology guarantees 100% message delivery on first attempts.

Videos

Reviews (5)

Write a Review

Cory Tretiak

Jun 15, 2018 Report

I was skeptical about hiring a telemarketer, but have found extremely high levels of professionalism in Steve and his team. Not only did my campaign perform better than we both expected, my callers (Jamie and Melissa) were able to make strong connections with potential clients. Several times people were amazed to know Jamie and Melissa didn't work for me directly - they really act like they do.
Everyone's business will be different, but my ROI on calling has been about 350%, and I still have a few deals to close. I am now signing up for a second round of calling and am extremely thankful for

Mark Kogan

Dec 02, 2016 Report

I've used this company for 3 days. The phone number that they use to reach potential clients shows up as my business number line. I've had numerous people call my company saying that someone just called them and hung up on them abruptly. This isn't what I was hoping to hear in order to generate leads for my business. They also emailed me a few leads that had showed interest in my business and we were supposed to call them on the scheduled appmt time voicelogic had set up. When we reached out to these potential leads, they said they had never received any call from any telemarketer that discussed

Rebecca Pinto

Jul 28, 2016 Report

I have worked for voice logic a few times .I loved working there .The people and the clients make it a fun place to be .If your looking for call center work try them.

Josh DeOro

Oct 17, 2015 Report

At first I was skeptical when a friend of mine suggested that I call Voice logic and ask how they could help my business. I called and they informed me about their plans and everything they could do to help grow. Today I'm networking with new clients thanks to voice logic and the business is blooming. Thanks again Voice Logic

Roman Gonzaga

Sep 15, 2015 Report

Voice Logic has unbelievable service. Every question my team and I had they would answer. They also knew all the answers. Now that we know how Voice Logic can help we are happy to call them a valuable part of the team.