Business Details
31 Years
experience
Trusted Flooring Solutions in Ottawa
Established in 1995 by industry veteran Gary Tremblay, Ottawa Diamond Flooring has built a reputation as a trusted leader in flooring solutions. Our team brings over three decades of expertise in hardwood, laminate, vinyl, tile, and carpet installations, serving Ottawa and surrounding areas. We pride ourselves on offering premium products from renowned brands like Goodfellow, Armstrong Flooring, and BSL Hardwood, alongside specialized services including granite and quartz countertop installations, staircases, and hardwood refinishing.Our Nepean showroom showcases extensive flooring displays, allowing clients to visualize options before purchase. We provide free in-home estimates and guarantee professional installation for all products sold, ensuring every project meets our high standards of quality and timeliness. With a focus on customer satisfaction and a commitment to excellence, we remain Ottawa's top choice for comprehensive flooring solutions.
Services
Hardwood Sanding
Floor Refinishing
Laminate Installation
Carpet Services
Tile Flooring
Vinyl Planks
Countertop Installation
Staircase Projects
In-Home Estimates
Showroom Consultations
Details
- Year established: 1995
Highlights and features
- We offer 25+ years of specialized flooring expertise with certified installers.
- Our showroom features premium products from trusted brands like Armstrong Flooring.
- We provide free in-home estimates for all flooring projects.
- Our installation services come with a satisfaction guarantee.
- We specialize in hardwood refinishing and countertop installations.
Services
Hardwood Refinishing
Our hardwood refinishing service restores worn floors through sanding and protective coating application. We use professional-grade equipment to eliminate scratches and uneven surfaces, extending the lifespan of your flooring investment. Ideal for high-traffic areas in residential and commercial properties.
Flooring Installation
We offer full-service installation for hardwood, laminate, vinyl, tile, and carpet flooring. Our certified technicians ensure precise measurements, proper subfloor preparation, and seamless execution. All installations include a satisfaction guarantee and manufacturer warranty validation.
Countertop Installation
Specializing in granite and quartz countertop installations for kitchens and bathrooms. Our team handles template creation, precise cutting, and secure mounting. We ensure perfect alignment with cabinetry and plumbing fixtures for both aesthetic and functional results.
Carpet Installation
Professional carpet installation including padding selection, room measurement, and precise cutting. We use advanced stretching techniques to prevent wrinkles and ensure longevity. Available with HD underlay for enhanced comfort and noise reduction.
Tile Flooring
Comprehensive tile installation services for porcelain, ceramic, and mosaic tiles. Our process includes layout planning, adhesive application, tile cutting, and grout sealing. Suitable for both residential and commercial spaces requiring durable, low-maintenance flooring.
People
Gary Tremblay
Owner
With over 30 years in the flooring industry, Gary founded Ottawa Diamond Flooring in 1995. His expertise spans all flooring types and installation methods, ensuring technical excellence and customer satisfaction across every project.
Rob Martin
Sales Consultant
Rob provides expert guidance on flooring selections and project planning. His 15+ years in sales consulting help clients make informed decisions about product choices, budgeting, and installation timelines.
Jessi Tancorre
Operations Manager
Jessi coordinates project scheduling and client communications. Her organizational skills ensure smooth workflow from initial consultation through project completion, maintaining our high service standards.
Steve Gervais
Estimator
Steve conducts accurate measurements and cost assessments for flooring projects. His technical expertise ensures precise material calculations and competitive pricing proposals for residential and commercial clients.
Questions
What flooring options do you offer?
We carry hardwood, laminate, vinyl, tile, and carpet products from top brands like Armstrong Flooring and BSL Hardwood, with options for every budget and style preference.
Do you provide installation services?
Yes, our certified installers handle all flooring types including hardwood refinishing, countertop installations, and staircase projects with a satisfaction guarantee.
What areas do you serve?
We serve Ottawa and surrounding communities including Nepean, Kanata, Barrhaven, and Orleans for both residential and commercial flooring projects.
Are free estimates available?
Yes, we offer free in-home consultations and measurements to help plan your flooring project with accurate cost projections.
What promotions are currently available?
Check our website for current offers like tax-free carpet purchases with installation, or contact our showroom for seasonal flooring discounts.
Reviews (7)
Joel Ache
Apr 09, 2021
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I ask the to come and do an estimate to refinish our floors. Really bad communication and the contractor had a really bad attitude. When the floors were sanded, it looked great but found some edges that were rough like sandpaper. They sanded the edges by hand but when they put finish on, it was patchy and showed all the roller marks and was rough and they said it was normal and blamed it on our house temperature. It obviously meant they didn't sand it good and didn't put enough coats of finish on the flooring. We waited years to do this floor and finally made the dive and now we regret ever doing
Tanya B.
Jul 12, 2019
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Went into Store, no one was there to serve me. Seems to have a lack of staff, and there wasn't alot of customers.
Sam S.
Jan 29, 2019
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Through Home Depot we hired Ottawa Diamond as the installer for our marble backsplash - Home Depot spoke very highly of the company. We were not disappointed as the installer, Shawn, was even better than described by Home Depot. He did not leave until the work was completed and done to his standards, which were at least as high as ours. He even arrived during a freezing rain event that took him at least an extra hour to navigate and then completed the job. We are most impressed and would definitely use Ottawa Diamond again.
Samantha Szola-Bown
Nov 22, 2018
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Ottawa Diamond Flooring is an amazing company. No other company compares! We did so much research and Ottawa Diamond Flooring came out on top! We were over the moon happy with the overall finished product. We could not be any happier with our new carpets. We would definitly recommend them to anyone. What are you waiting for pick up the phone and give Shawn a call he will be more than happy to help you. Thanks Ottawa Diamond Flooring!
Mary Frances Macdonald
Nov 20, 2018
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Loved the new house look the folks at Diamond Flooring gave me with their hardwood installation and carpet on the stairs. Their installers were excellent. Punctual and precise in their work. I will be returning to Diamond for any future renos!
Karen Horner
Jul 04, 2018
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We contracted with Ottawa Diamond Flooring to do the bathroom floors in three bathrooms, as well as tile surrounds for two alcove bathtubs. The quality of the tile seems to be fine, but the installation, errors and lack of desire to fix problems would lead me to suggest you shop elsewhere. Twice during our job, the installer that was supposed to… work didn't show up. When he did, he didn't do a very good job, and it was taken down and redone by another of their installers. We thought the job was fine, until it was pointed out to us that they didn't even drill holes for the showerheads. An
Susan Beattie
May 12, 2017
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Steve and his crew were amazing. They did a complete carpet extraction and laminate floor installation in a fully furnished condo that included a grand piano. One could say well that is their job but what is of note was the speed and seasoned expertise with which they did it. In fact, during the time that they were waiting for the self leveling… concrete to dry, instead of knocking off for the day, they voluntarily and without charge offered to assemble my moms Ikea bedroom furniture set which they also did in record time. The entire job was done flawlessly. Steve told me that they do not
