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Expert Physiotherapy Services in Thorold, Ontario
At Crossroads Physiotherapy, we specialize in managing orthopaedic post-operative recovery, post-fracture rehabilitation, joint replacement therapy, spinal care, sports injury treatment, and soft tissue injury management. Our team of certified professionals utilizes evidence-based practices and advanced techniques such as manual therapy, acupuncture, shockwave therapy, and spinal decompression to deliver personalized care. With over 20 years of combined clinical and home-care experience, we prioritize patient-centered approaches, integrating the latest research to optimize recovery. Our facility features state-of-the-art equipment, including Cybex PowerPlay systems, therapeutic ultrasound, and interferential current therapy tools. We serve patients from Thorold, Welland, Niagara Falls, Pelham, and North St. Catharines, offering wheelchair accessibility, free parking, and direct billing options.

Our commitment to continuous education ensures our team remains at the forefront of physiotherapy advancements, including specialized training in pelvic floor therapy, concussion management, and chronic pain. We focus on reducing arthritis symptoms, delaying surgical interventions, and improving daily function through therapeutic exercise and joint mobilizations. Our multidisciplinary team collaborates to address diverse patient needs, from acute injuries to long-term rehabilitation. We emphasize clear communication, tailored treatment plans, and holistic wellness to help patients achieve pain-free, active lifestyles. Crossroads Physiotherapy stands as a trusted partner in recovery, combining technical expertise with compassionate care.
Services
Physiotherapy Massage Therapy Spinal Decompression Osteoarthritis Treatment Acupuncture Shockwave Therapy Ultrasound Therapy Interferential Current Therapy
Highlights and features
  • We utilize evidence-based practices and advanced techniques like shockwave therapy and spinal decompression.
  • Our team includes Fellows of the Canadian Academy of Manipulative Physical Therapists (FCAMPT).
  • We offer wheelchair accessibility, free parking, and direct billing for patient convenience.
  • Our multidisciplinary team collaborates to address diverse rehabilitation needs.
  • We focus on delaying surgical interventions through therapeutic exercise and joint mobilizations.
Services
Physiotherapy
Our physiotherapy services focus on orthopaedic post-operative recovery, sports injuries, and spinal care. Using manual therapy, therapeutic exercise, and advanced modalities, we help patients restore mobility and reduce pain. With over 20 years of clinical experience, our team tailors treatment plans to address individual needs, from acute injuries to chronic conditions like osteoarthritis.
Massage Therapy
Our registered massage therapists use soft tissue manipulation to alleviate pain, reduce stress, and enhance recovery. Techniques include cupping, instrument-assisted therapy, and deep-tissue massage, targeting injuries, postural imbalances, and musculoskeletal conditions. Sessions are customized to improve circulation, flexibility, and overall wellness for athletes and general patients.
Spinal Decompression
Spinal decompression therapy gently stretches the spine to relieve pressure on discs and nerves. This non-invasive treatment addresses herniated discs, sciatica, and chronic back pain by promoting nutrient flow to damaged areas. Patients often experience significant pain reduction and improved mobility after a series of sessions.
Shockwave Therapy
Shockwave therapy delivers high-energy sound waves to stimulate healing in deep tissues. It effectively treats tendonitis, plantar fasciitis, and muscle adhesions by breaking down scar tissue and enhancing blood flow. This evidence-based modality accelerates recovery for chronic and acute injuries resistant to traditional therapies.
Acupuncture
Acupuncture integrates fine needles into specific points to manage pain and inflammation. Combined with other physiotherapy techniques, it addresses conditions like migraines, arthritis, and sports injuries. Our practitioners use this ancient practice to complement modern rehabilitation strategies, promoting natural healing and pain relief.
People
Cassie Comeau
Physiotherapist
Cassie Comeau holds a Master of Science in Physiotherapy from McMaster University and is a Fellow of the Canadian Academy of Manipulative Physical Therapists (FCAMPT). She specializes in pelvic floor therapy, concussion management, and chronic pain, with a focus on evidence-based care.
Sanskriti Madialagan
Physiotherapist
Sanskriti Madialagan has eight years of experience in orthopedic and sports physiotherapy. She employs manual techniques, cupping, and exercise therapy to treat musculoskeletal conditions, emphasizing patient education and holistic wellness.
Ben Murphy
Registered Physiotherapist
Ben Murphy earned his Doctor of Physiotherapy from Bond University and specializes in orthopedic triage and running-related injuries. He integrates dry needling, Pilates, and Neurokinetic therapy into his rehabilitation programs.
Dr. Katie Dalziel
Sports Medicine Physician
Dr. Katie Dalziel is a sport and exercise medicine physician with expertise in non-operative musculoskeletal care. She provides ultrasound-guided injections and serves as team physician for elite athletes, including Forge FC and Brock University teams.
Alyssia Elias
Clinical Manager
Alyssia Elias oversees patient care, staff management, and administrative operations at Crossroads Physiotherapy. With a background in healthcare administration and behavioral science, she ensures a patient-centered environment focused on comfort and quality care.
Questions
What services does Crossroads Physiotherapy offer?
We provide physiotherapy, massage therapy, spinal decompression, acupuncture, shockwave therapy, and osteoarthritis treatment using evidence-based methods and advanced equipment.
Do I need a referral to book an appointment?
No referral is required to access our physiotherapy and massage therapy services.
What payment methods are accepted?
We accept cash, Visa, Mastercard, and debit payments, with direct billing options available.
Is the clinic accessible for wheelchair users?
Yes, our facility is wheelchair accessible with an elevator and designated parking.
What areas does Crossroads Physiotherapy serve?
We serve patients from Thorold, Welland, Niagara Falls, Pelham, and North St. Catharines.
How do I book an appointment?
Appointments can be booked online through our website or by calling 905-682-5500.
Reviews (3)
J. McL
Oct 10, 2021 Report
Im a kinesiology student at Brock university and Khaled runs a really effective clinic. Fast results and you take some knowledge home too
Chelsea B.
Sep 01, 2021 Report
First time attending Crossroads and I cant give it enough stars! Ive been riddled with sports injuries and know how important it is to find a good partnership with an amazing physio - Khaled managed to be this exact expert that I needed. So relieved and looking forward to the hard work and recovery.
Ashley C.
May 31, 2021 Report
Mark is so great. He really helped me with my back injury. I would recommend anyone go to see him for physio. Prices are fair and he really does care.