Business Details
18 Years
experience
Emergency
services
Your Trusted Vancouver Plumbing Experts
Pink Plumbing is a family-owned and operated business serving the Greater Vancouver area since 2008. We specialize in comprehensive plumbing, heating, gas, and emergency services, prioritizing transparency, competitive pricing, and exceptional customer satisfaction. Our team of licensed, bonded, and insured professionals is committed to exceeding expectations through innovative solutions and meticulous workmanship. With our industry-leading 2-year full guarantee, we ensure long-term reliability and peace of mind for both residential and commercial clients.Our values of quality service, environmental responsibility, and community support drive every project we undertake. As former Waterline Plumbing founders, we transformed common plumbing frustrations into a trusted service model built on accountability and trust. Our technicians provide 24/7 emergency support, Uber-like tracking, and honest recommendations without commissions. Recognized for over 740 5-star reviews, we maintain a reputation as Vancouver's most reliable plumbing partner.
Services
Plumbing Repairs
Gas Line Service
Hot Water Tanks
Emergency Plumbing
Annual Maintenance
Tankless Water Heaters
Boiler Repairs
Fixture Installations
In-Floor Heating
Drainage Systems
Details
- Year established: 2008
Highlights and features
- We offer a 2-year full guarantee on all work
- Our transparent pricing includes no hidden fees
- Licensed, bonded, and fully insured professionals
- 24/7 emergency service with rapid response times
- Over 740 5-star reviews from satisfied customers
Associations and certifications
- FortisBC Trade Ally
What people say
Quick response
Reasonably priced
Professional service
2-year guarantee
On-time arrivals
Services
Plumbing Repairs
Our licensed technicians diagnose and resolve all plumbing emergencies, from leaky pipes to drainage system failures. We provide same-day service for urgent repairs, using high-quality materials backed by our 2-year full guarantee. Our transparent pricing ensures no unexpected costs during critical situations.
Gas Line Service
We specialize in natural gas line maintenance, leak detection, and system upgrades for residential and commercial properties. Our certified team safely handles gas stove connections, BBQ lines, and fire pit installations while adhering to strict safety protocols and local regulations.
Hot Water Tanks
We offer complete hot water tank replacement and repair services for standard and power-vented models. Our technicians install leading brands like Rheem and Bradford White, ensuring efficient operation and long-term reliability with our exclusive 2-year warranty coverage.
Tankless Water Heaters
Our Navien tankless water heater installations provide endless hot water while improving energy efficiency. We handle complete system replacements and upgrades, optimizing performance for homes and businesses across the Lower Mainland region.
Annual Maintenance
Scheduled maintenance plans extend equipment lifespan and prevent emergencies through thorough inspections of plumbing systems, boilers, and heating components. Our proactive approach identifies potential issues before they become costly problems, maintaining optimal system performance year-round.
People
Alex Woollam
Owner / Manager Partner
Founder of Pink Plumbing since 2008, Alex transformed industry frustrations into a customer-centric business model. With extensive plumbing expertise, he leads operations while maintaining commitment to quality and community values.
Laura Woollam
Owner / Managing Partner
Joined in 2017, Laura expanded service divisions while upholding the company's promise of transparency. As co-owner, she focuses on customer relations and operational excellence, ensuring consistent delivery of the Pink Plumbing Promise.
Questions
What services does Pink Plumbing offer?
We provide full plumbing, gas, heating, and hot water services including emergency repairs, installations, and annual maintenance across Greater Vancouver.
Do you offer 24/7 emergency service?
Yes, our 24/7 emergency response team provides rapid assistance with Uber-like technician tracking for urgent plumbing and gas issues.
What areas do you serve?
We serve Vancouver, North Vancouver, West Vancouver, Burnaby, and the entire Lower Mainland British Columbia region.
What warranty do you provide?
All work includes our industry-leading 2-year full guarantee covering both materials and labor, the longest in the Vancouver plumbing industry.
Are your technicians licensed?
Yes, all our plumbers are fully licensed, bonded, and insured professionals with extensive experience in residential and commercial systems.
How much do services cost?
Our transparent pricing starts at $169 for standard service calls, with fixed pricing options provided before any work begins to ensure no hidden fees.
Reviews (4)
Tim Shrigley
May 09, 2024
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Wow- very impressed with my recent experience with Pink Plumbing. Right from my initial communication with Lisa, to booking a time, to clarifying required work and finally the visit from Steve, everything was great. 4 days from start to finish! Steve took the time to walk me through the different options, provided suggestions and then completed the work in a quick and professional manner. Cant say enough about the experience and wont hesitate to recommend. Its also great to have a go-to group to call next time I need some assistance. Thanks Lisa and Steve!
Alex Brault
May 02, 2024
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Great experience! Booking an appointment was easy and quick. Steve Laurendeau was efficient, knowledgeable, and provided some useful tips for regular maintenance. It was a pleasure to chat with him about various topics, including our shared French Canadian origins, while he expertly completed his work. I highly recommend Pink and Steve without hesitation. Thanks!
Bob Cooper
Feb 01, 2022
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Positive:Professionalism,Quality,Responsiveness
Waterline has been my new plumbing company since summer 2021. Although I was not present for this job, I was told Nathan continued to do the great work that makes Waterline my first choice.
Service:Pipe repair
Waterline has been my new plumbing company since summer 2021. Although I was not present for this job, I was told Nathan continued to do the great work that makes Waterline my first choice.
Service:Pipe repair
Carmenchita Rosales
Sep 28, 2021
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Alex Woollam and his team (Vojtech, and all the office staff) of Waterline Plumbing is the answer to my prayers. We have a very low water pressure at my house because it is located in a Water Zone that is programmed to have only 38 psi. The fact that our house is also located uphill makes the problem even worse. Installing a water pressure booster pump is the only solution to our problem of inadequate water supply. . But such pump installation is a very uncommon thing to do. It seems nobody else has done it on a residential level in my locale. This is why after I have phoned more than 25 plumbers
