Business Details
28 Years
experience
Emergency
services
Your Trusted Logistics Partner in Burlington, ON
Founded in 1998 by Tim Quinlan, Logistics Decisions was established to address persistent issues in freight shipping, including delays, lost cargo, and unexpected costs. Our approach centers on meticulous advance communication, constant shipment monitoring, and personalized service to ensure error-free deliveries. With a network of over 450 specialist carriers across North America, we provide tailored logistics solutions for diverse freight needs, from standard pallets to oversized equipment. Our team of nearly 500 annual drivers includes regional experts with specialized equipment, ensuring comprehensive coverage and reliability. We maintain a family-business ethos while scaling operations to handle thousands of shipments annually.Our commitment to eliminating surprise costs through proactive problem-solving has earned us long-term clients, with three original startup customers still relying on our services today. We operate 24/7, offering emergency dispatch capabilities and direct communication with all supply chain stakeholders to prevent delays. Our objective model prioritizes client needs over carrier quotas, ensuring optimal shipping solutions. This dedication to transparency, expertise, and customer-centric service has made us a trusted partner for businesses across industries. Today, led by second-generation Adam Quinlan, we continue innovating logistics while upholding the founding principles of reliability and accountability.
Services
Just-In-Time Deliveries
Emergency Deliveries
Heavy Haul
Trade Shows
Warehousing/Storage
Details
- Year established: 1998
Highlights and features
- We guarantee on-time delivery through proactive problem prevention
- Our objective model prioritizes client needs over carrier quotas
- We handle all shipment details from pickup to final delivery
- 24/7 emergency dispatch available for urgent shipping needs
- Network of 450+ regional carrier experts ensures comprehensive coverage
What people say
Exceptional customer service
Saved me a lot of money
Delivered reliably and worry free
Made things a breeze
Excellent service
Services
Just-In-Time Deliveries
Our Just-In-Time Delivery Service ensures precise scheduling through advanced planning and daily tracking. We proactively identify potential delays and resolve issues before shipment, guaranteeing on-time delivery for critical operations. This service prevents costly downtime and maintains customer satisfaction through reliable timing.
Emergency Deliveries
Available 24/7 including holidays, our emergency service dispatches trucks immediately for urgent shipments. We coordinate directly with suppliers and consignees, provide real-time updates, and handle all logistics details to minimize business disruption during critical situations.
Heavy Haul
We transport heavy haul loads up to 300,000 pounds using specialized equipment configurations. Our permit experts manage route planning and regulatory requirements across jurisdictions, ensuring safe and compliant delivery of oversized machinery and industrial equipment.
Trade Shows
Our trade show service provides specialized handling for exhibition equipment with guaranteed delivery timelines. We coordinate with event organizers and venue staff, offering between-event storage and direct delivery to multiple show locations across North America.
Warehousing/Storage
We offer customized warehousing solutions with flexible indoor/outdoor storage options. Our objective approach matches clients with optimal facilities based on specific needs, including dock efficiency planning and inventory management systems tailored to business requirements.
People
Tim Quinlan
Founder
Founded Logistics Decisions in 1998 after identifying persistent industry issues. Developed proactive communication system that reduced shipping errors by 92% through advance problem detection and resolution.
Adam Quinlan
Second Generation Leader
Joined the family business after gaining logistics experience in supply chain management. Implements modern distribution strategies while maintaining original service principles, focusing on dock efficiency optimization and digital tracking systems.
Questions
What shipping services do you offer?
We provide Just-In-Time deliveries, emergency freight, heavy haul transport, trade show logistics, and customized warehousing solutions across North America.
Do you handle urgent shipments?
Yes, our 24/7 emergency service dispatches trucks immediately for urgent pickups, providing real-time updates and direct communication with all parties involved.
How do you prevent shipping delays?
We proactively identify potential issues through advance communication with all supply chain participants, resolving problems before they impact delivery schedules.
What areas do you serve?
We provide freight services throughout Canada and the United States, with specialized regional carrier networks ensuring comprehensive coverage.
How do you handle oversized freight?
Our heavy haul service transports loads up to 300,000 pounds using specialized equipment configurations, with expert permit management across jurisdictions.
Can you help with trade show logistics?
Yes, we specialize in trade show freight handling with guaranteed delivery timelines, venue coordination, and between-event storage solutions across North America.