Business Details
32 Years
experience
Emergency
services
Your Trusted Partner for Veterinary Care in Newcastle
Newcastle Veterinary Clinic has been serving Durham Region since 1994 with personalized, compassionate care for pets and their guardians. Our team is dedicated to creating a welcoming environment for all visitors, whether two-legged or four-legged. We offer comprehensive veterinary services including nutrition, wellness exams, surgery, dentistry, and radiography. Our facility features three exam rooms, digital x-rays, and an in-house lab for efficient diagnostics. The surgical suite on our second floor provides a peaceful recovery environment separate from our main floor operations.We actively support our community through partnerships with local animal shelters and charity fundraising events. Located on the north side of Highway #2 in Newcastle, we offer convenient parking options for our clients. Our team of experienced veterinarians and certified technicians is committed to helping pets achieve the highest quality of life through informed healthcare decisions. We value the trust our clients place in us to care for their beloved family members.
Services
Wellness Exams
Vaccinations
Dental Care
Surgical Procedures
Diagnostic Testing
Emergency Services
Nutrition Counseling
Microchipping
End of Life Care
Radiography
Details
- Year established: 1994
Highlights and features
- Serving Durham Region for over 30 years with experienced veterinary professionals
- Comprehensive care from wellness exams to advanced surgical procedures
- Modern facility with digital x-rays and in-house laboratory capabilities
- Community-focused practice supporting local animal shelters and charities
- Dedicated team providing personalized care for every pet and owner
Services
Wellness & Preventative Care
Our wellness programs focus on maintaining pet health through regular checkups and preventive measures. We offer comprehensive wellness exams, vaccinations, flea/tick prevention, and microchipping services. Our team provides personalized nutrition counseling and dental home care guidance to help pets live longer, healthier lives.
Diagnostic Services
We provide rapid diagnostic capabilities with in-house laboratory equipment and digital radiography. Our services include blood testing, urinalysis, cytology, and blood pressure monitoring. This allows us to quickly identify health issues and begin appropriate treatment for urgent cases.
Surgery & Dentistry
Our surgical suite handles various procedures including spays/neuters, soft tissue surgeries, and orthopedic operations. We offer dental cleanings, extractions, and digital dental x-rays. Cryosurgery options provide advanced treatment for specific conditions in a dedicated surgical environment.
End of Life Care
We support pet owners through difficult decisions with compassionate end-of-life care. Our services include quality-of-life assessments, humane euthanasia options, and cremation services. We provide memorial products and grief counseling resources to help families cope with pet loss.
Emergency Services
For after-hours emergencies, we partner with regional veterinary emergency clinics. Our network includes facilities in Whitby, Port Hope, and Peterborough with experienced emergency staff. These clinics provide critical care services when regular appointments aren't available.
People
Dr. Kate Gyselinck
Veterinarian, Medical Director
Dr. Gyselinck leads our medical team with extensive experience in veterinary care. She focuses on compassionate treatment and client education to ensure optimal pet health outcomes.
Dr. Dale Stevens
Veterinarian
Dr. Stevens brings years of clinical expertise to our practice. He specializes in surgical procedures and works closely with pet owners to develop effective treatment plans.
Dr. Emily Hutcheson
Veterinarian
Dr. Hutcheson provides comprehensive care with emphasis on preventive medicine. Her approach combines technical skill with empathetic communication for both pets and their owners.
Brittany
Hospital Manager, RVT
As hospital manager and registered veterinary technician, Brittany oversees daily operations while maintaining direct patient care involvement. Her dual role ensures smooth clinic functioning.
Candy
Assistant to the Hospital Manager
Candy supports clinic management with administrative expertise. She helps coordinate services between departments to maintain efficient patient care workflows.
Questions
What veterinary services do you offer?
We provide wellness exams, vaccinations, dental care, surgical procedures, diagnostic testing, and end-of-life support. Emergency services are available through our partner clinics.
Do you handle after-hours emergencies?
Yes, we partner with three regional emergency clinics in Whitby, Port Hope, and Peterborough for urgent after-hours care. Contact details are available on our website.
How can I schedule an appointment?
Book online through our website or call us at (905) 987-3816. New clients can complete registration forms online or over the phone.
What areas do you serve?
We primarily serve Newcastle and Durham Region, with clients from Port Hope, Peterborough, and surrounding communities accessing our veterinary services.
Do you offer dental care for pets?
Yes, our dental services include cleanings, extractions, digital x-rays, and cryosurgery. We also provide home care guidance to maintain oral health between visits.
Are there payment options available?
We accept major credit cards and cash payments. Payment plans may be available for extensive treatments - please discuss options with our client services team.
Reviews (6)
Jennifer Kacaba
Jan 09, 2022
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Great Vet office - called yesterday and fit us in today. Dr Stevens is so kind and knowledgeable. Thank you from Charlie
Karrisa Hand
Nov 23, 2021
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My dog Lucy needed to be seen immediately and NVC did not hesitate to take her in. They not only took amazing care of Lucy was also me as I was having a melt down. Thank you Dr. Dykman and the entire team for your loving care with my pup!
Robert Luciani
Nov 17, 2021
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We were not clients but they kindly fit us in on the same day to help us with an urgent infection with our puppy. They did thorough testing and were comparable pricing to our vet. They were the only vet in the area that would see us and we appreciate them making the time. It would have been a long drive to the emergency vet with a massive bill if it wasn't for them.
Jacqueline Gomes
Oct 19, 2021
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The clinic weighted my puppy incorrectly 2 times. First time it happened affected the type of medication my puppy had to take for ticks (she needed a stronger one). The second time it happened she was weighted 1.4 kgs under her actual weight (she weighted 5kgs on that day). And I was not alerted to the fact that she was losing weight, so it gives me the impression that they do not look at the pets file to see how they are progressing. I am very unhappy. Planning to change vet because of this. Lost trust.
Tammy Ann Smith
Oct 16, 2021
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Use to go here for years. Never had problems.
Was told they could see both dogs at 3:40
Waited in the parking lot in the car for over an hour while i watched vet techs go in and out with several other customers. I kept asking them how much longer. They said oh youre next.
Waited another 15 minutes and finally phoned.
Was then told it would still be quite a while like close to another hour as they had an emergency.
Was not told this at all when we showed up.
Great! Thanks for letting me know? I could have rescheduled. All they said was yeah sorry we are too busy to let people know.
Good
Was told they could see both dogs at 3:40
Waited in the parking lot in the car for over an hour while i watched vet techs go in and out with several other customers. I kept asking them how much longer. They said oh youre next.
Waited another 15 minutes and finally phoned.
Was then told it would still be quite a while like close to another hour as they had an emergency.
Was not told this at all when we showed up.
Great! Thanks for letting me know? I could have rescheduled. All they said was yeah sorry we are too busy to let people know.
Good
Jamie Goodman
Aug 22, 2021
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The worst vet experience in my entire life. After packing up my very anxious cat and trying to calm her I arrived at the clinic to be told I couldnt go inside with her. Something that was never told to me when booking the appointment. After about 40min waiting they brought my cat inside, I was greeted with a very rude and condescending vet assistant. Total time waiting, over an hour. Rude, uncompassionate staff. Then the kicker, 30$ to trim her nails??? After spending 450$? Without asking consent. Needless to say I will never be back and will certainly warn others.
