Business Details
35 Years
experience
Your Trusted Insurance Partner in New Minas, NS
Gates Insurance has been an independent insurance broker since 1991, dedicated to providing personalized service for home, auto, and commercial insurance needs. Our team of experienced navigators prioritizes client interests by offering tailored coverage solutions through relationships with multiple leading providers. We distinguish ourselves with unique services like free home inspections to proactively identify potential risks, ensuring comprehensive protection for our clients' most valuable assets.With a legacy of community involvement and a commitment to local causes, we combine modern accessibility with the human touch that has defined our approach since our founding. Our claims process emphasizes empathy and efficiency, guiding clients through stressful situations with clear communication and dedicated support.
Services
Home Insurance
Auto Insurance
Commercial Insurance
Insurance Navigation
Claims Support
Details
- Year established: 1991
Highlights and features
- We are an independent broker offering coverage options from multiple providers
- We provide free home inspections to identify potential risks
- Our team offers personalized service with local community knowledge
- We have over 30 years of combined experience in the insurance industry
- We prioritize client education and transparent policy explanations
What people say
Personalized service
Community involvement
Knowledgeable team
Stress-free claims
Long-term loyalty
Services
Home Insurance
Our home insurance provides comprehensive protection for residential properties with unique benefits like free home inspections. We identify potential risks before they become claims, ensuring your home and belongings remain protected. Our team explains coverage options clearly to help clients make informed decisions.
Auto Insurance
We offer tailored auto insurance solutions covering primary vehicles, motorcycles, and RVs with competitive pricing. Our independent broker status allows access to multiple providers for optimal coverage. The mobile app enables convenient policy management for modern drivers.
Commercial Insurance
Our commercial insurance serves businesses of all sizes with customized risk management solutions. We understand unique business needs through direct consultation and provide coverage that evolves with your company. Our team combines industry expertise with local market knowledge.
Claims Support
We provide empathetic claims guidance with step-by-step support during stressful situations. Our team advocates for clients throughout the process while maintaining clear communication. We focus on minimizing client stress through expert navigation of claims procedures.
Insurance Navigation
Our navigators explain complex insurance terms in plain language and help clients understand policy details. We offer personalized recommendations based on individual circumstances and ensure clients receive appropriate coverage without unnecessary complexity or confusion.
People
Mark Vardy
Chief Navigator
Owner of Gates Insurance since 2012 with over 20 years in the industry. Active community leader supporting local causes and economic development initiatives while maintaining a client-focused insurance approach.
Brian Haley
Personal Insurance Navigator
Insurance professional since 2002 with focus on ensuring complete policy coverage. Known for thorough policy reviews and personalized client service while balancing family life with three daughters.
Sharri Russell
Personal Insurance Navigator
Industry veteran since 1988 who educates clients about insurance value. Combines gardening passion with down-to-earth approach to insurance services while raising two daughters.
Bonny Sawler
Business Insurance Navigator
Licensed broker since 2009 who specializes in commercial insurance solutions. Balances client service with pet ownership and gardening hobbies while maintaining strong community connections.
Penney Wheaton
Personal Insurance Navigator
Insurance professional with 25+ years experience who joined Gates in 2021. Combines industry expertise with personal touch while exploring Nova Scotia through road trips with family and pets.
Questions
What types of insurance does Gates Insurance offer?
We provide home, auto, and commercial insurance solutions with specialized coverage options tailored to individual and business needs.
What makes Gates Insurance different from other brokers?
We offer free home inspections, personalized policy explanations, and a client-focused approach that prioritizes local community needs.
How does the claims process work with Gates Insurance?
Our team guides clients through every step with empathy and expertise, ensuring clear communication and timely resolution of claims.
Do you offer online insurance management tools?
Yes, we provide a mobile app for policy management while maintaining personal support through multiple contact channels.
Are your insurance rates competitive?
As an independent broker, we access multiple providers to find competitive pricing without compromising coverage quality.
What areas do you serve?
We primarily serve New Minas and the broader Annapolis Valley region of Nova Scotia.
Reviews (2)
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