Business Details
48 Years
experience
Emergency
services
24/7 Towing & Roadside Assistance in Nanaimo
Founded in 1978, Mid Island Towing has grown from a small team of four with a few trucks to one of Vancouver Island's largest towing companies, boasting over 40 vehicles. As a family-owned and operated business, we prioritize safe, reliable service and community engagement, supporting initiatives like the Bikes 4 Kids program. Our fleet includes extra-heavy-duty and 4x4 tow vehicles, capable of handling vehicles ranging from motorcycles to heavy equipment with gross vehicle weights up to 30,000 lbs. We serve Nanaimo and surrounding areas, including Ladysmith, Parksville, and Qualicum Beach, offering 24/7 roadside assistance and towing services.Our experienced drivers and dispatch team ensure vehicles are transported or recovered without damage, treating every customer's situation as a priority. Customer testimonials highlight our timely, professional service, with drivers like Liam, Chad, and Trevor resolving stressful situations efficiently. Office and yard operations run Monday through Friday from 8:00 AM to 5:00 PM, while our towing services remain available around the clock. Over four decades of experience have solidified our reputation as a trusted leader in the towing industry, committed to quality and customer satisfaction.
Services
Equipment Transport
Roadside Assistance
Property Towing
Heavy Duty Towing
24/7 Emergency Towing
Details
- Year established: 1978
Highlights and features
- We have over 45 years of experience in towing and roadside assistance since 1978.
- Our fleet includes 40+ trucks with GVWs up to 30,000 lbs for heavy-duty recovery.
- We offer 24/7 service with timely and professional drivers like Liam and Chad.
- Our team supports local community initiatives such as the Bikes 4 Kids program.
- We handle all vehicle types, including cars, trucks, RVs, motorcycles, and heavy equipment.
What people say
Great service
Friendly and fantastic
Excellent
Timely and professional
Stress-free experience
Services
Equipment Transport
We transport heavy machinery, buses, and industrial equipment using specialized vehicles with GVWs up to 30,000 lbs. Our drivers are trained in secure loading and route planning for oversized loads. Available 24/7 across Vancouver Island.
Roadside Assistance
Our 24/7 roadside service includes battery jumps, lockout help, and minor repairs. Drivers like Liam and Chad respond swiftly to Nanaimo and surrounding areas, resolving issues on-site or arranging tows when needed.
Property Towing
We handle property towing for repossessions, impounds, and estate cleanups. Our team ensures legal compliance and secure transport, serving businesses and individuals across Vancouver Island with discretion and efficiency.
Heavy Duty Towing
Specializing in large vehicles like trucks and RVs, our heavy-duty towing uses reinforced equipment and experienced operators. We recover vehicles from challenging terrain, including off-road and accident scenes, with minimal damage.
24/7 Emergency Towing
Available anytime for urgent needs, our emergency towing responds to accidents, breakdowns, and weather-related incidents. With 40+ trucks and 4x4 capabilities, we operate in all conditions across Nanaimo and nearby communities.
Questions
What services does Mid Island Towing offer?
We provide equipment transport, roadside assistance, property towing, heavy-duty recovery, and 24/7 emergency towing for vehicles of all sizes across Vancouver Island.
Do you serve areas outside Nanaimo?
Yes, we serve Ladysmith, Parksville, Qualicum, Cedar, and other Vancouver Island communities, ensuring coverage for both urban and rural locations.
Are your drivers available at night?
Our team operates 24/7, responding to emergencies and towing requests at any hour with the same professionalism and care as daytime services.
Can you tow large vehicles like RVs?
Yes, our fleet includes vehicles capable of towing RVs, buses, and heavy equipment with GVWs up to 30,000 lbs, ensuring safe transport for oversized loads.
How quickly can you respond to a tow request?
Response times vary by location, but we prioritize urgent cases and aim to dispatch a driver promptly, often within 20-30 minutes of receiving a call.
Do you offer lockout assistance?
Yes, we provide 24/7 lockout services to regain access to vehicles without damage, resolving common issues like lost keys or locked-in fobs.
Reviews (7)
Rachel Korinek
Jan 18, 2022
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Positive:Professionalism,Quality
Fast service and great customer service. Got us out of a pickle 3 hrs from a major centre. Highly recommend their towing service.
Fast service and great customer service. Got us out of a pickle 3 hrs from a major centre. Highly recommend their towing service.
Ryan Smith
Jan 17, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
They came and got my car out of the ditch.
Dillian and Mitch were both courteous and professional. Thank you so much!!
They came and got my car out of the ditch.
Dillian and Mitch were both courteous and professional. Thank you so much!!
Kailyn Macdonald
Dec 20, 2021
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I wish I could remember the name of the kind man who assisted me, but I am so appreciative of his help. 2 days before Christmas, to my horror, I was the person whose car wouldn't budge when the ferry was unloading. To top it off - it was my aunt's vehicle and the panic was setting in. Between the wonderful BC Ferries crew pushing me off and assuring me that it was a common occurrence, and the efficient and helpful experience Mid Island provided (via BCAA), a stressful night was made 100x better. In the end, due to the assistance and kindness courtesy of the gentleman from Mid Island Towing, I
Julianna Yevdokimova
Dec 03, 2021
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This company is absolutely disorganized and unreliable. Okd us for a complex job involving us booking ahead a lot of other businesses for a particular time only to send us a driver the day of that had absolutely no clue what was going on, was not ready for the job and refused to do it. And they reassured us a few days before that they will do the job, with extra cost for complexity! After we called the office trying to figure things out and been told we will be called back ASAP they decided to ghost on us and never phoned back. Way to go Mid Island Towing!
Samaria Spyker
Oct 18, 2021
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Wow! I've never had such great service with a tow truck driver before. Thank you Wyatt! Our van's tire blew up on the highway and without a spare, we called BCAA. They sent over Mid Island Towing. Wyatt came within a matter of minutes and was super helpful and friendly. He even gave us some useful mechanical advice! Thank you!
Skellywag Rock
Oct 17, 2021
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Absolutely the best heavy duty towing service I've ever experienced! And I've dealt with many! This was no easy task I was asking from them. We're talkin, 2 ferrys, seaspan plus sub contracted to another towing company to get to the mainland. The guy had my bus aired up and on the land all trailer before I could even get there. This was a real PRO! Kept contact with me the whole way from start to finish. Highly recommended! The Big boss even kept in contact with me the entire time.
Mark Brown
Sep 02, 2021
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So I feel kinda bad because this review is LONG over due and thanks to that I cannot remember the young mans name who helped me. Once upon a time about 3 years ago.... I blew a tire on the side of the inland highway 10 or so kilometers from where I was headed. By the time I got out of the Van and had a peek there was the old red and white tow truck stopping to see if I needed a hand. This guy was fantastic, it was raining, a less than ideal spot and a extended cargo van. The van had to go on the dolly seeing as it was rear wheel that blew and that poor guy was under my van, soaking in the rain
