Business Details
50+ Years
experience
Emergency
services
Your Trusted Office Equipment Partner in Vancouver
Columbia Business Systems has been a trusted provider of office equipment solutions since 1960, serving clients across the Greater Vancouver area for over five decades. As an authorized dealer for industry leaders like Canon, Konica Minolta, Kyocera, and HP, we combine cutting-edge technology with personalized service to meet diverse business needs. Our team prioritizes consultative pre-sales guidance and comprehensive after-sales support, ensuring clients receive tailored, cost-effective solutions.With a 4-hour service guarantee and expertise in document management, workflow automation, and equipment servicing, we maintain a legacy of reliability and innovation. Our commitment to excellence extends to preventative maintenance programs and technical training, empowering businesses to optimize productivity while minimizing downtime. This enduring focus on customer satisfaction has solidified our reputation as a vital partner in office technology solutions.
Services
Document Management
Printer Sales
Copier Repairs
Workflow Automation
Technical Support
Document Security
Printing Analysis
Preventative Maintenance
Service Agreements
Equipment Servicing
Details
- Year established: 1960
Highlights and features
- We offer 50+ years of experience in office equipment solutions.
- Our team provides 4-hour service response times for urgent needs.
- We specialize in document management and workflow automation.
- We are authorized dealers for Canon, Konica Minolta, Kyocera, and HP.
- Our preventative maintenance programs reduce equipment downtime.
Services
Document Management
Our document management solutions help businesses digitize, organize, and secure paper-based workflows. By implementing customized systems, we reduce physical storage needs and improve information accessibility. Clients benefit from faster document retrieval and enhanced compliance with data security regulations.
Printer Sales
We offer authorized sales of Canon, Konica Minolta, Kyocera, and HP printers tailored to business needs. Our consultants recommend models based on print volume, speed, and feature requirements. Clients receive expert installation and integration with existing IT infrastructure for seamless operation.
Copier Repairs
Our certified technicians provide prompt copier repairs and preventative maintenance for all major brands. With 50 years of experience, we diagnose issues quickly to minimize downtime. Regular servicing extends equipment lifespan and maintains optimal performance standards.
Workflow Automation
We implement automated workflows that streamline document handling processes across departments. By reducing manual tasks, businesses save time and reduce errors. Our solutions integrate with existing software to create efficient, end-to-end digital processes.
Technical Support
Our technical support team assists with equipment troubleshooting and user training. We offer remote diagnostics and on-site visits to resolve issues promptly. Clients also access manufacturer-specific training resources to maximize their equipment's capabilities.
Questions
What office equipment brands do you service?
We service Canon, Konica Minolta, Kyocera, and HP printers and copiers across the Greater Vancouver area.
Do you offer preventative maintenance plans?
Yes, we provide customized maintenance agreements to reduce equipment downtime and extend machine lifespan.
How quickly can you respond to service requests?
Our dispatch team handles requests during business hours, with a 4-hour response guarantee for urgent issues.
Can you help with document digitization projects?
Yes, our document management specialists assist with scanning, organizing, and securing digital document systems.
Do you sell refurbished office equipment?
Yes, we offer certified refurbished multifunction copiers and printers as cost-effective alternatives to new equipment.
What areas do you serve?
We primarily serve the Lower Mainland, including Vancouver, Surrey, and Langley, with support available province-wide.
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Reviews (6)
Rainbow Greenhouses Inc
Mar 14, 2021
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Excellent customer service, and product delivery is quick! We appreciate that we have had the same company rep for over a decade now and he helps accommodate the needs of our growing business. It isn't just another sale, he really puts in the effort to showcase our options and gives us pertinent info we need to make the necessary decision .
Rajesh Kumar
Jan 04, 2021
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I was very impressed with the results I got today from the Columbia business system team. I called and was expecting that someone will come may be tomorrow or a week after but I was surprised the front desk girl connected me to the technician and VOILA ! in 10 minutes it is fixed. Good job done and Thanks for doing good services.
Admin Bc
Nov 30, 2020
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We are a large wholesale company who relies on our Canon. We had issues with our printer and called Columbia Business to help with the problem. They promptly responded and sent us all of the necessary material to get us up and running again. Cannot say enough how professional, quick, and helpful they were. Thanks Columbia Business!
OntrackTV Canada
Nov 22, 2020
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Fast, helpful and honest service! Shawn helped us today and was able to explain exactly what went wrong with our copier, was honest about pricing and his process and gave great and friendly service. Very impressed and definitely recommend.
Jason Kurtz
Nov 02, 2020
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We leased our Copiers from Columbia (Canon products) and have been very satisfied with their support. The machines were a definite upgrade over our previous products, and they have been willing to assist with odd problems here and there above and beyond the usual technical support. Definitely recommend CBS.
Paul Adams
Oct 21, 2020
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We had a "photocopier emergency" 2pm on a Friday. I contacted Columbia Business Systems. I requested a tech for Monday. Later that same Friday afternoon, tech was on site working on our issue. We needed a part. Columbia Business Systems turned it around and we were back up and running early the next week. Throughout the whole process, I received very fast response times and great service. Would recommend.
