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Business Details
25 Years
experience
Emergency
services
Your Trusted Partner for Residential Property Management
Established in 2001, Complete Residential Property Management has built a reputation as a trusted leader in residential property management across Greater Victoria. With over 50 years of combined experience, our team specializes in strata and rental management, offering personalized solutions tailored to property owners' unique needs. We prioritize maximizing returns while minimizing expenses through proactive maintenance, financial transparency, and expert dispute resolution.

Our licensed and bonded team holds industry-recognized credentials, including the RCM designation, and maintains affiliations with organizations like the Better Business Bureau (A+ rating) and the National Association of Condominium Managers. By focusing exclusively on residential property management, we deliver specialized expertise that ensures long-term property value and owner peace of mind.
Services
Strata Management Rental Management Property Maintenance Financial Management Tenant Relations Preventative Maintenance Legal Compliance Asset Tracking Budget Preparation Emergency Services
Details
  • Year established: 2001
Highlights and features
  • We offer 24/7 emergency property management services.
  • Our team holds the RCM designation from NACM.
  • We specialize exclusively in residential property management.
  • We provide personalized tenant screening and placement.
  • We maintain transparent financial records with monthly statements.
Associations and certifications
  • Better Business Bureau
  • Real Estate Council of British Columbia
  • Condominium Homeowners Association
  • Strata Property Agents of British Columbia
  • National Association of Condominium Managers
What people say
Extremely Helpful Very Respectful Professional Stress-free Experience Expert Knowledge
Services
Strata Management
Our strata management services ensure compliance with the Strata Property Act while maintaining property value. We handle legal documentation, budget preparation, preventative maintenance, and owner communication for condominium corporations. Our team provides expert guidance on policy development and large-scale building projects.
Rental Management
We offer comprehensive rental management including tenant screening, lease administration, and rent collection. Our services cover property maintenance, contractor coordination, and legal compliance with the Residential Tenancy Act to protect owners' investments and ensure tenant satisfaction.
Financial Management
Our financial management includes detailed bookkeeping, monthly statements, and budget planning. We maintain transparent records of all transactions, manage deposits and fines, and provide regular financial reports to help property owners track their investment performance.
Emergency Services
We provide 24-hour emergency response for urgent property issues. Our team coordinates immediate repairs for plumbing failures, electrical problems, and other critical situations to minimize damage and maintain tenant safety.
Tenant Relations
Our tenant relations services focus on maintaining positive occupant interactions while protecting owners' interests. We handle maintenance requests, enforce lease terms fairly, and mediate disputes to ensure harmonious landlord-tenant relationships throughout the property's lifecycle.
People
Dennie Linkert
Managing Broker
With 27+ years of experience, Dennie Linkert leads Complete Residential Property Management as a licensed managing broker. Holding a Bachelor of Commerce degree and the prestigious RCM designation, she specializes in strata and rental property management under the Real Estate Services Act.
Questions
What property management services do you offer?
We provide strata management, rental management, financial accounting, emergency response, and tenant relations services for residential properties in Greater Victoria.
Do you offer 24/7 emergency support?
Yes, we provide 24-hour emergency services for urgent property issues requiring immediate attention.
Which areas do you serve?
We serve all Greater Victoria neighborhoods including Oak Bay, Saanich, Langford, Sidney, and the Highlands.
Are you licensed and accredited?
We are a licensed managing broker under the Real Estate Services Act and hold the RCM designation from NACM with BBB A+ accreditation.
How do you handle tenant screening?
Our comprehensive screening process includes reference checks, credit evaluations, and rental history verification to ensure qualified tenants.
Reviews (5)
Kyle Deveau
Mar 02, 2021 Report
Wendy at Complete Residential has managed our property for 11 years with the highest level of professionalism and attention to detail.
Devon Pratt
Nov 11, 2019 Report
Have had nothing but bad experiences dealing with this company. I've lived in my building for over 5 years and nothing has ever been done in a timely or professional matter. They've taken almost a week to fix my door that wont open. It is a safety matter and being ignored by the company day after day is completely unprofessional. I feel bad for anyone moving into a building that is managed by them.
Zana Siskin
Nov 17, 2018 Report
It is not often that we praise our colleagues from within the industry, so we thought we should change that and share with all that the staff of Complete Residential was extremely helpful, very respectful and professional when we needed their help. Kudos to Wendy , Jamie and Anna! Thank you so much! Barb and Zana from Duttons
Paul Weeks
Oct 10, 2018 Report
Rude people. Good luck with parking. I have a bad hip and was refused service untill I moved my vehicle. It was in the only available parking spot. 3 spots empty but with staff only signs. Nothing else was available was refused service untill I moved. I left. Not a good experience. Read the reviews. Only one if them is positive.
K. Lo
Sep 23, 2018 Report
Dennie Linkert ripped me off. She ran an add advertising parking for a condo. After I signed the papers, she told me there wasnt any parking. I wouldn't recommend use of this company to anyone.