Business Details
Your Trusted Property Management Partner in Moncton
At Ground Floor PM, we exist to redefine the apartment experience by prioritizing people over transactions. Our approach combines over two decades of industry expertise with a commitment to treating residents as family, ensuring both emotional and financial investments are protected. We leverage advanced technology to streamline property management while maintaining personalized service, from tenant screening to eviction protection. Our team's hands-on experience in managing diverse propertiesfrom condos to commercial spacesensures tailored solutions for owners. We emphasize transparency through automated owner statements and 24/7 maintenance support, backed by a proven track record of low vacancy rates and rapid market response.Our local market knowledge in Moncton and surrounding areas positions us to maximize rental returns. Founded on principles of accountability and innovation, we handle every aspect of property management so owners can focus on their investments without daily stress. Our dedication to accessibility and customer-centric values underscores our mission to inspire long-term attachment to the properties we manage.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Coordination
Financial Reporting
Eviction Protection
Property Marketing
Lease Administration
Owner Portal Access
Market Analysis
Highlights and features
- We treat properties as personal investments, not just transactions.
- Our automated owner portal provides real-time financial transparency.
- 24/7 maintenance response ensures tenant satisfaction and property care.
- Proven low vacancy rates and rapid market turnaround for owners.
- Local expertise in Moncton's real estate market maximizes rental returns.
Services
Property Management
We manage residential and commercial properties with a focus on maximizing returns through strategic marketing, tenant retention, and proactive maintenance. Our services ensure owners benefit from consistent cash flow while residents enjoy well-maintained spaces. By combining local market expertise with technology-driven solutions, we simplify property management for long-term success.
Tenant Screening
Our comprehensive screening process includes credit checks, background investigations, and reference verification to identify reliable tenants. This reduces turnover risks and ensures properties remain occupied by responsible residents, protecting owners' investments while maintaining community standards through careful tenant selection.
Rent Collection
We guarantee timely rent collection through automated systems that enforce payment deadlines and manage late fees. Owners receive consistent income without direct tenant interaction, while our streamlined process minimizes disputes and ensures financial accountability for all parties involved.
Maintenance Coordination
Our team handles emergency and routine maintenance requests 24/7, coordinating licensed contractors to address issues promptly. Regular inspections and preventative maintenance schedules preserve property value while ensuring resident safety and satisfaction through responsive, high-quality service delivery.
Financial Reporting
We provide detailed monthly statements and customizable financial reports accessible through our secure online portal. Owners track income, expenses, and profitability in real time, with transparent documentation of all transactions to support informed decision-making and tax compliance.
People
Tony LeBlanc
CEO, Partner
Tony LeBlanc built Ground Floor PM from the ground up into one of Atlantic Canada's largest property management firms. With decades of experience and a Doorpreneur Mindset, he's helped thousands of peers achieve business growth while managing properties across New Brunswick.
Stephen Dunnett
VP Operations Moncton, Partner
Stephen Dunnett brings nearly two decades of property management expertise to Ground Floor. Specializing in leasing, facility maintenance, and strategic partnerships, his hands-on approach ensures operational efficiency and value-added solutions for property owners in the Moncton region.
Questions
What property management services do you offer?
We provide full-service management including tenant screening, rent collection, maintenance, financial reporting, eviction protection, and marketing for residential and commercial properties.
Which areas do you serve?
We specialize in the Greater Moncton Area, including Dieppe, Riverview, Sackville, and Shediac, New Brunswick.
How do you handle tenant screening?
We conduct thorough background and credit checks to ensure qualified tenants, prioritizing reliability and long-term tenancy for property owners.
Can owners access their account information online?
Yes, our secure owner portal provides 24/7 access to financial statements, property performance reports, and communication tools.
What happens if a tenant needs eviction?
We cover costs for simple uncontested evictions and handle the process professionally to protect your investment while minimizing stress.