Business Details
16 Years
experience
Emergency
services
Trusted Plumbing Services in Trent Lakes
Trent Lakes Complete Plumbing is a family-owned and operated business serving the Trent Lakes, Peterborough, and Kawartha Lakes communities. Established in 2010, we combine over 30 years of industry experience with a commitment to personalized service and technical excellence. Our team of licensed plumbers specializes in emergency repairs, bathroom renovations, water heater installations, and commercial plumbing solutions, operating 24/7 to address urgent needs.As active community members, we prioritize transparency, fair pricing, and protective work practices, including boot covers to safeguard client properties. Our founder, Shawn Saxby, brings hands-on expertise from both his plumbing career and volunteer firefighting service, ensuring every job meets rigorous standards of reliability and care.
Services
Emergency Plumbing
Bathroom Renovations
Drain Cleaning
Water Heater Installation
Sewer Repair
Commercial Plumbing
Frozen Pipe Solutions
Fixture Repairs
New Construction Plumbing
Camera Inspections
Details
- Year established: 2010
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times
- Our team includes licensed plumbers with over 30 years of combined experience
- We guarantee same-day service with satisfaction guaranteed
- We implement protective work practices including boot covers to safeguard homes
- We provide a 10% discount for first responders and military personnel
What people say
Prompt service
Expert assessment
Fair pricing
Professional demeanor
Emergency availability
Services
Emergency Plumbing
Our licensed plumbers provide round-the-clock emergency services for burst pipes, leaks, and system failures. We guarantee rapid response times and transparent pricing for urgent plumbing crises. Our team prioritizes immediate problem resolution while minimizing property damage through protective work practices.
Bathroom Renovations
We handle complete bathroom overhauls and partial renovations with expert installation of modern fixtures. Our services include layout redesign, plumbing updates, and code-compliant installations. We work closely with homeowners to create functional, stylish spaces while maintaining strict project timelines and budgets.
Drain Cleaning
Our advanced drain cleaning services utilize high-pressure water jetting and camera inspections to resolve clogs and prevent future blockages. We service residential and commercial properties with proactive maintenance plans. Our technicians identify root causes of recurring issues through comprehensive system evaluations.
Water Heater Installation
We offer energy-efficient water heater installations and replacements for both residential and commercial clients. Our services include tank and tankless system options with proper venting and plumbing connections. We ensure optimal performance through precise sizing and professional code-compliant installations.
Commercial Plumbing
Our commercial services cover new construction, maintenance, and emergency repairs for businesses in Peterborough County. We specialize in complex system installations and preventive maintenance programs. Our team works after hours to minimize business disruption while ensuring code compliance and operational efficiency.
People
Shawn Saxby
Owner/Operator
With over 30 years in plumbing and 13 years leading Trent Lakes Complete Plumbing, Shawn oversees all operations. A licensed plumber and volunteer firefighter since 2009, he combines technical expertise with community commitment. He personally handles complex jobs and ensures quality control across all projects.
Ronda Saxby
Client Relations
Ronda manages client communications and scheduling, ensuring seamless service coordination. Her organizational skills maintain operational efficiency while her personalized approach builds lasting client relationships. She serves as the primary contact for customer inquiries and service follow-ups.
Questions
What plumbing services do you offer?
We provide emergency repairs, bathroom renovations, drain cleaning, water heater installations, sewer line repairs, and commercial plumbing services across Central Ontario.
Are you available for emergencies after hours?
Yes, our team operates 24/7 for urgent plumbing issues with guaranteed rapid response times for burst pipes, leaks, and system failures.
Which areas do you service?
We serve Trent Lakes, Peterborough, Kawartha Lakes, Buckhorn, Lakehurst, Ennismore, Bridgenorth, and surrounding communities in Central Ontario.
Do you handle permit requirements?
We advise clients on municipal permit requirements for plumbing projects involving structural changes or system relocations, ensuring code compliance throughout the process.
What makes your service different?
We combine licensed expertise with protective work practices, transparent pricing, and community commitment, including first responder discounts and personalized follow-up care.
Reviews (5)
Brian Robinson
Jun 14, 2021
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Called late on a Friday afternoon and got an answer without going into Voicemail and they came out within an hour to resolve our no water issue. In this day in age it is very hard to get a live person answering your call and to have a guy out within an hour is amazing.
Polite and great customer service.
i will never go elsewhere for any plumbing issues
Brian Robinson
Ennismore
Polite and great customer service.
i will never go elsewhere for any plumbing issues
Brian Robinson
Ennismore
Lynda O'Meara
Jan 16, 2020
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Thank you very much! what else can I say. I live on a lake and wells are new to me. I went to have a shower and unfortunately had absolutely no pressure. I called several plumbers, of which no one was available. I called TLC and Rhonda made a point of ensuring that someone came out same day. The plumber and apprentice were super friendly and knowledgeable. They fixed the issue quickly and didn't try to oversell me on anything. Was a simple fix but I could not have done it myself. I'm so happy with the speedy service and honest quality of work. I highly recommend TLC and will use them again with
Shannon Barrett
Oct 10, 2019
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We recently were having trouble with our septic leaking into our basement and contacted Trent Lakes Complete Plumbing. They immediately set up an appointment and were at our home at the time promised. The owner, Shawn, quickly assessed the situation and offered a solution. I was amazed at how quickly the job was professionally completed and we were thankful for his fair pricing. I would definitely recommend this company for all of your plumbing needs. Thanks again Shawn.
Derek Bee
Aug 01, 2019
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Came home at 5pm on Friday to the house we just bought with no water pressure in my tank, called everyone local, no answer, called Trent lakes complete plumbing and was greeted within 2 rings. A great guy named Matt who said he was relatively new to the company came to our house within two hours and was able to diagnose a faulty control box relay on our submersible pump, he had the exact part in his truck and was able to replace the unit and get our water working again with in half an hour of being there. Highly recommended. Thanks for getting my water back on!
Jennifer & Jeremy Irwin
Aug 11, 2016
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I typically find that we don't normally leave reviews, unless they are negative but as Trent Lakes Complete Plumbing left our residence recently, I thought to myself... I'm impressed! We don't nearly give companies the recognition they deserve for a job well done! We called upon TLC Plumbing to assist with our complete laundry room renovation. Shawn the owner, came to our home prior to booking a service date to help us carefully plan the layout of our laundry room and pick out the fixtures. The job was not an easy one nor a pretty one but the guys got right to work and didn't even bat an eye at
