Business Details
Your Trusted Partner for Piano Services in Waterloo
Apollo Piano has been serving the Waterloo Region and surrounding areas for over two decades, establishing itself as a trusted name among 3,000+ clients. We specialize in comprehensive piano services, including expert tuning, meticulous servicing, and precision moving for grand and upright pianos. Our reputation is built on delivering quality used pianos that undergo rigorous appraisal and preparation, ensuring exceptional value for musicians at every level. With climate-controlled storage solutions and a flawless track record in transporting hundreds of pianos, we prioritize client satisfaction through personalized service and technical excellence.Our team, led by Mark Veenman, brings decades of combined experience to institutions like the Beckett School of Music and the Perimeter Institute for Theoretical Physics, combining deep industry knowledge with a commitment to preserving musical heritage. We emphasize transparency, reliability, and client-centric solutions, from budget planning for concert venues to tailored recommendations for home pianists. Our dedication to maintaining the highest standards in craftsmanship and customer service has earned us recognition as the premier choice for piano care in the region.
Services
Piano Servicing
Tuning
Moving
Sales
Storage
Highlights and features
- 20+ years of specialized piano expertise in Waterloo Region
- 3,000+ satisfied clients including major music institutions
- Meticulous 3-step piano appraisal process for quality assurance
- Climate-controlled storage with dedicated security measures
- Proven track record with hundreds of successful piano moves
What people say
Outstanding care
Great skill
Professional demeanor
Timely service
Perfect track record
Services
Piano Servicing
Our comprehensive piano servicing includes regulation, voicing, and tuning by certified technicians. We address mechanical issues and tonal quality to ensure optimal performance. Clients receive detailed maintenance recommendations tailored to their instrument's needs and usage patterns.
Piano Moving
Professional piano moving services utilize specialized equipment and techniques for safe transportation. Our team handles grand and upright pianos with precision, protecting instruments from environmental factors during transit. Free consultation determines specific requirements for stairs, distances, and access points.
Used Piano Sales
Curated selection of pre-owned pianos undergoes rigorous inspection and preparation. Each instrument receives regulation, voicing, and tuning before sale. We offer free delivery within Waterloo Region and provide bench and tuning packages with purchases.
Climate-Controlled Storage
Secure indoor storage facilities maintain stable temperature and humidity levels for piano preservation. Pianos receive protective wrapping before placement in dedicated storage rooms adjacent to our showroom. Monthly rates apply for upright and grand piano storage.
Tuning
Precision tuning services restore optimal tonal quality using advanced equipment. Our technicians address regulation issues affecting touch and tone production. Regular maintenance schedules help preserve instrument stability between service visits.
People
Mark Veenman
Owner
Mark Veenman brings decades of piano expertise to Apollo Piano, serving Waterloo Region since the 1990s. His technical proficiency and commitment to client satisfaction have earned recognition from institutions like Wilfrid Laurier University and the Perimeter Institute for Theoretical Physics.
Questions
What piano services do you offer?
We provide comprehensive piano services including tuning, regulation, voicing, moving, storage, and sales of pre-owned instruments.
How do you prepare used pianos for sale?
Each piano undergoes rigorous inspection, regulation, voicing, and tuning before being offered for sale in our showroom.
What storage conditions do you provide?
Pianos are stored indoors in climate-controlled rooms with dedicated security measures adjacent to our main showroom.
Do you offer delivery services?
Free delivery is included within Waterloo Region for all piano purchases, including bench and tuning packages.
How are moving costs calculated?
Moving quotes consider piano type, access requirements, and distances. Contact us with specific details for an accurate estimate.
Reviews (5)
Javier Ferro
Jan 11, 2022
Report
Positive:Professionalism,Quality,Responsiveness
This is what a 5 star service should be. Mark was very responsive by either text messages or emails. They were punctual, and above everything they were well equipped to move pianos with utmost care for your house and piano. You can't ask for more. Thank you.
This is what a 5 star service should be. Mark was very responsive by either text messages or emails. They were punctual, and above everything they were well equipped to move pianos with utmost care for your house and piano. You can't ask for more. Thank you.
Matt Pinelli
Jan 08, 2022
Report
Mark and Tobias arrived on time, and had the piano moved from an upstairs location, down 11 steps, and out the door in 15 minutes. They were extremely professional, friendly, and took the care to keep clear of any obstacles. It was clear they knew what they were doing which made the move smooth. I would recommend Apollo Piano to anybody looking for moving services.
Ray Tena
Oct 29, 2021
Report
Positive:Professionalism
They were moving a piano next door. I ask if they could move my couch (2 pieces) from the garage to the basement. Came over did the job with care . Added bonus set up the couch and placed it exactly where we wanted. Very professional and careful not to cause any damage. Definitely recommend them.
They were moving a piano next door. I ask if they could move my couch (2 pieces) from the garage to the basement. Came over did the job with care . Added bonus set up the couch and placed it exactly where we wanted. Very professional and careful not to cause any damage. Definitely recommend them.
Jeannette Ruby
Aug 31, 2021
Report
Mark has transformed my 25 year old piano so that it sounds and plays like new. Mark came highly recommended from my Piano teacher (who has a beautiful Grand Piano). He is such a pleasant and technically experienced man and explains what he is doing. I highly recommend him. Mark will continue to service my piano in the future.
Shaeron Newark
Jun 08, 2021
Report
After playing for a few years on a digital keyboard, we wanted a reliable piano in excellent condition at a price we could afford. There are many pianos available today (some for free) . After some research , we discovered Apollo Pianos!! Mark was very helpful, friendly and professional. We visited the showroom, purchased a Yamaha C108 built in 1988 and in immaculate condition!!! He even delivered it that evening (down a narrow stairway into the basement as if it was simple). I am so happy with my piano and very glad that we met Mark and chose Apollo pianos.
