Dumfries Mutual Insurance
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Dumfries Mutual Insurance
Buying a home is a life goal for many people, and while it's an exciting one, there are steps to take to accomplish this goal. One key step is acquiring home insurance which. These days it feels like we regularly hear about significant weather events, from intense rain storms with hail to tornados.

Climate change is impacting our weather system and this is having an impact. It is more important than ever to support local businesses, and this goes beyond visiting the small shops in your downtown. This summer we encourage everyone to support the local farmers, artisans, restaurants, . When you purchase home insurance, there are typically two categories of insurance that you are purchasing: property coverage and liability coverage.
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About Us
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We are a local company who are passionate about meeting the insurance needs of our community - serving the regions of Waterloo, Hamilton, Brant and Wellington. As a mutual insurance company, we are 100% owned by our policyholders, making them our first priority. We generate strong relationships through our exceptional service and quality coverage for auto, property, commercial and liability risks.
Claims
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During normal business hours (Monday - Friday, 8:30 am - 4:30 pm EST), please contact your insurance broker directly or Dumfries Mutual Insurance Company at 519-621-4660 or 1-800-265-3573. After normal business hours immediate service for emergency situations is available by calling 1-800-235-8784.
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Ensure your Policy Number is correct, particularly if you have multiple policies, so your payment is applied to the correct policy. Multiple policies can be paid in a single transaction by entering policy numbers without any special characters like & or /. Or, you can make a separate payment for each policy.
Dumfries Connect
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Our new app and portal puts your insurance at your fingertips, at any time! You will have convenient access on your computer, tablet or mobile phone, from your policy's effective date. Dumfries Connect is available to make your insurance experience as convenient as possible. Self-service options allow you to access routine information when needed or initiate changes or claims.
Payment Options
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PAY NOW to make your annual or semi-annual payment or deposit on your monthly payment plan from your bank account. 0% for Property policies (policy number contains C, F, H or R) paid by monthly banking debit. 5% for Property policies (policy number contains C, F, H or R) paid by monthly credit card.
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