Business Details
21 Years
experience
Emergency
services
Your Trusted HVAC Partner in Picton, ON
Mark Heating and Cooling has served Prince Edward County and surrounding areas for over 20 years, establishing itself as a trusted name in HVAC solutions. Founded in 2005 by Gordon and Margaret Mark, our family-owned business combines decades of industry expertise with personalized service. With over 40 years of combined experience in heating, cooling, and ventilation systems, we hold comprehensive licenses for refrigeration, air conditioning, oil, gas, propane, ductwork, and ventilation. As a fully licensed and insured contractor, we specialize in delivering tailored solutions for residential clients, offering free in-home consultations to assess individual needs. Our commitment to quality installation and service has earned us a reputation for reliability, ensuring systems operate efficiently and meet modern energy standards.We pride ourselves on transparency, providing clear recommendations without pressure sales tactics. Our team stays current with evolving HVAC technologies to deliver cost-effective, environmentally conscious options like high-efficiency heat pumps. Customer satisfaction remains our priority, reflected in our no-obligation financing options up to $100,000 and 24/7 emergency technician availability. Backed by decades of hands-on experience and community trust, we continue to grow through referrals and repeat business, maintaining the same dedication to excellence that defined our founding principles.
Services
Heating Services
Cooling Services
Heat Pumps
Air Quality
Hot Water Solutions
Details
- Year established: 2005
Highlights and features
- Serving Prince Edward County for over 20 years with proven HVAC expertise
- Family-owned business with 40+ years combined industry experience
- Fully licensed for all HVAC systems including gas, propane, and refrigeration
- Free in-home consultations with no pressure sales approach
- 24/7 emergency technician availability for urgent heating/cooling needs
Services
Heating Services
We provide comprehensive heating solutions for residential properties, including installation, maintenance, and repair of furnaces and heating systems. Our technicians handle all fuel types including natural gas, propane, and oil. With free in-home consultations, we help homeowners select the most efficient heating options for their specific needs and property size.
Cooling Services
Our cooling services cover installation, repair, and maintenance of air conditioning systems for homes of all sizes. We offer modern, energy-efficient cooling solutions that maintain comfort during warmer months. Our experts assess your home's specific requirements to recommend optimal system sizing and configuration for maximum efficiency and cost savings.
Heat Pumps
We specialize in heat pump installation and service, offering dual-function systems that provide both heating and cooling. These energy-efficient units reduce utility costs while lowering environmental impact. Our team helps homeowners evaluate whether heat pumps suit their climate and home insulation characteristics, ensuring year-round comfort with reduced energy consumption.
Air Quality
Our indoor air quality services address humidity control, allergen reduction, and ventilation system optimization. We install and maintain air purification systems, humidifiers, and ventilation equipment to improve home air quality. These solutions benefit homeowners with respiratory concerns or properties in high-humidity areas requiring moisture management.
Hot Water Solutions
We offer complete hot water system services including tank and tankless water heater installation, repair, and maintenance. Our technicians recommend energy-efficient options based on household size and hot water demands. From conventional gas/electric models to modern high-efficiency systems, we ensure reliable hot water supply while optimizing energy consumption.
People
Gordon Mark
Co-Owner/Operator
With over 40 years in the HVAC industry, Gordon Mark brings extensive technical expertise to system installations and repairs. He co-founded the company in 2005 after decades of hands-on experience with various HVAC technologies, ensuring quality workmanship and customer-focused solutions.
Margaret Mark
Co-Owner/Operator
Margaret Mark contributes 40+ years of HVAC industry experience to business operations and customer service. As co-founder, she focuses on client relations and system recommendations, leveraging deep product knowledge to help homeowners make informed decisions about heating and cooling investments.
Questions
What HVAC services do you offer?
We provide complete heating, cooling, and ventilation solutions including furnace installation, air conditioning repair, heat pump systems, air quality improvements, and hot water solutions for residential properties.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency technician availability for urgent heating or cooling system failures outside regular business hours.
What financing options are available?
We offer no-obligation financing up to $100,000 for qualified customers to help make HVAC system upgrades more affordable through monthly payment plans.
Are you licensed for HVAC work?
Yes, we hold all required licenses for HVAC services including refrigeration, air conditioning, gas, propane, oil, and ductwork systems in Prince Edward County.
Do you provide free estimates?
Yes, we offer free in-home consultations and system evaluations to determine your specific heating and cooling needs with no pressure sales approach.
What payment methods do you accept?
We accept Visa, MasterCard, Debit, Cheque, Cash, and E-transfer payments for your convenience, including phone payments for credit card transactions.
Reviews (6)
Aline Groves
Oct 29, 2021
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Positive:Professionalism
Purchased a new trance furnace and air conditioner. The team Arrived on time, did a professional job. Kept us informed of progress, explained how everything worked, cleaned up afterwards. I recommend for others to seriously consider using them
Services:AC installation,Heating system installation
Purchased a new trance furnace and air conditioner. The team Arrived on time, did a professional job. Kept us informed of progress, explained how everything worked, cleaned up afterwards. I recommend for others to seriously consider using them
Services:AC installation,Heating system installation
S. Wright
Oct 02, 2021
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Superb service, A++
Our AC unit quit in the middle of a killer heatwave. Mark Heating & Cooling came to our immediate rescue when the *other guys* (who previously had all of our business) totally let us down. All of the employees we came into contact with at Mark Heating & Cooling were courteous, knowledgeable and very competent. The work was done quickly and at a price much lower than we anticipated. Overall an excellent experience!
Our AC unit quit in the middle of a killer heatwave. Mark Heating & Cooling came to our immediate rescue when the *other guys* (who previously had all of our business) totally let us down. All of the employees we came into contact with at Mark Heating & Cooling were courteous, knowledgeable and very competent. The work was done quickly and at a price much lower than we anticipated. Overall an excellent experience!
David Hiltz
Aug 06, 2019
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There are only a few choices in The County for heating and cooling services. When we were in the market to update our equipment, we researched the brands and those that represented them in our area. Mark really stood out and we felt at ease with Tim as he took the time to explain all aspects of their proposed solution for us. Once selected, the equipment came fast, the installation day was handled by a team of 3 installers who were polite, informed and extremely professional. There are always challenges that arise on site during the process - totally and masterfully handled to their high standard
Rose Bradley
Jun 09, 2019
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Positive:Punctuality,Value
The team at Mark Heating & Cooling Ltd is courteous, reliable and fair. Its refreshing to work with a company that does an excellent job and stands behind their work. I will continue to use them for all my heating and air conditioning needs.
The team at Mark Heating & Cooling Ltd is courteous, reliable and fair. Its refreshing to work with a company that does an excellent job and stands behind their work. I will continue to use them for all my heating and air conditioning needs.
Larry Macdonald
Dec 27, 2017
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Very un- professional 3 months after our new furnace was installed. Multiple calls /messages, no calls are returned. Very poor customer service. We selected the wrong company .
Claudio De Angelis
Jun 29, 2017
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We had no heat last night so i called Mark's at 7:45am. Mark's sent a technician within 3 hours of my call and fixed the problem in less than 30 minutes. Todd their technician was fast, efficient, and very professional. Their pricing was fair and no upcharge or sales pitch. They obviously know their stuff and i would recommend them highly to anyone with heating problems.
