Business Details
16 Years
experience
Emergency
services
Your Trusted Partner for Plumbing Solutions in Southwestern Ontario
Founded in 2010 by Ben Tilstra, our company has grown from a single location in Woodstock to serve Southwestern Ontario with two full-service locations in Oxford County and Perth County. We specialize in residential, commercial, and agricultural plumbing solutions, backed by a team of certified gas fitters and licensed plumbers with decades of combined experience. Our showroom in Embro offers the latest in plumbing fixtures and water treatment systems, while our 24-hour emergency service ensures immediate support for critical plumbing issues.We prioritize long-term relationships through annual maintenance programs, free water analysis, and personalized consultations that align with client budgets and project requirements. Our expansion into Perth County with partner Luke Olbach reflects our commitment to extending the same high standards of service and expertise across new markets.
Services
Residential Plumbing
Water Treatment
Emergency Repairs
Commercial Plumbing
Agricultural Plumbing
Drain Cleaning
Sump Pump Installation
Gas Piping
Boiler Services
Fixture Repair
Details
- Year established: 2010
Highlights and features
- We offer 24-hour emergency plumbing services for urgent repairs.
- Our team includes certified gas fitters and licensed plumbers with industry-specific expertise.
- We provide free water analysis to recommend tailored treatment solutions.
- Our Embro showroom features premium fixtures and hands-on product demonstrations.
- We serve residential, commercial, and agricultural clients across two fully equipped locations.
Services
Residential Plumbing
We deliver comprehensive residential plumbing services including fixture repair, water heater installation, and drain maintenance. Our licensed technicians address leaks, pipe replacements, and emergency repairs to ensure home safety and efficiency. We also offer scheduled maintenance programs to prevent unexpected system failures.
Water Treatment
Our water treatment solutions include water softeners, UV purification, and reverse osmosis systems. These services eliminate contaminants, reduce mineral buildup, and ensure safe drinking water. Free water analysis helps determine optimal systems for residential and commercial properties.
Emergency Repairs
We provide 24-hour emergency plumbing repairs for burst pipes, sewer backups, and gas leaks. Rapid response teams use advanced diagnostics like video inspections to resolve critical issues promptly, minimizing property damage and downtime for homeowners and businesses.
Commercial Plumbing
Our commercial services cover new construction, boiler installations, and gas piping for industrial and retail spaces. Certified technicians ensure compliance with safety standards while optimizing plumbing efficiency for high-demand environments like agricultural facilities and office buildings.
Drain Cleaning
We specialize in drain cleaning and sewer line maintenance using high-pressure jetting and video inspection technology. This prevents clogs, identifies root intrusion, and extends system lifespan for residential and commercial properties experiencing slow drains or recurring backups.
People
Ben Tilstra
Founder
Ben Tilstra founded the company in 2010, building a reputation for quality plumbing services in Woodstock. He expanded operations to meet growing demand, establishing a second location in Perth County while maintaining hands-on involvement in business growth and client relations.
Luke Olbach
Partner
Luke Olbach joined as the first employee and became Ben Tilstra's business partner. He oversees daily operations and client interactions, ensuring consistent service quality across both locations while applying his expertise in plumbing and customer care.
Questions
What areas do you serve?
We serve Oxford County, Perth County, and surrounding areas in Southwestern Ontario for residential, commercial, and agricultural plumbing needs.
Do you offer emergency plumbing services?
Yes, we provide 24-hour emergency plumbing repairs for urgent issues like burst pipes, sewer backups, and gas leaks.
What water treatment options are available?
We install and service water softeners, UV purification systems, reverse osmosis units, and iron/sulfur filters tailored to residential and commercial needs.
Can I visit your showroom?
Yes, our Embro showroom displays premium plumbing fixtures, working shower systems, and cultured marble products. Appointments are available by calling 519-421-9511.
Are your technicians certified?
Our team includes licensed plumbers and certified gas fitters trained in residential, commercial, and agricultural plumbing systems.
Reviews (2)
Dwayne Veenstra
Nov 18, 2019
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Worst experience ever, cancelled twice on me and then told me they were too busy to do the job after waiting 2 weeks for appointment!!
Paul Slat
Nov 30, 2017
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Great service right from booking service call, plumber came on time and was very knowlegable fixing issues caused by another plumber to make sure the job was done right, invoice was fair and itemized
Thanks guys keep up the great work and service will definitely hire you again
Thanks guys keep up the great work and service will definitely hire you again
