Business Details
11 Years
experience
Your Trusted Online Pharmacy & Telehealth Partner in Canada
Founded in 2015, Pocket Pills is a licensed Canadian online pharmacy and telehealth platform dedicated to simplifying healthcare access nationwide. Our mission centers on leveraging technology to deliver personalized, proactive care through licensed pharmacists, doctors, and telehealth specialists. We provide comprehensive services including prescription management, telehealth consultations, and nationwide medication delivery.With SOC 2 Type 2 compliance and provincial pharmacy licenses, we ensure secure data protection and medication accuracy. Our multi-profile system supports household medication management, while real-time tracking and auto-refill features enhance convenience. Operating across all Canadian provinces and territories, we combine human expertise with digital innovation to make healthcare accessible, affordable, and patient-centered.
Services
Online prescriptions
Telehealth consultations
Medication delivery
Family profile management
Insurance processing
Details
- Year established: 2015
Highlights and features
- We offer nationwide prescription delivery with real-time tracking across Canada
- Our licensed pharmacists and doctors provide expert medical guidance 24/7
- We handle insurance claims and accept major private insurance plans
- Our multi-profile system manages medications for entire households
- We maintain SOC 2 Type 2 compliance for data security and privacy
Associations and certifications
- SOC 2 Type 2
What people say
Fast delivery
Knowledgeable staff
Easy to use
No waiting
Great support
Services
Online prescriptions
Our telehealth platform connects patients with licensed Canadian healthcare providers for virtual consultations. Patients describe symptoms through secure forms, receive diagnoses, and obtain prescriptions delivered directly to their door. This service supports treatment for common conditions like UTIs, acne, and birth control while maintaining strict privacy standards.
Medication delivery
We provide free, discreet medication delivery across Canada with 1-3 business day shipping. Real-time tracking updates keep patients informed about their prescription status. Our system ensures proper storage and handling of medications during transit while maintaining compliance with Canadian pharmaceutical regulations.
Telehealth consultations
Licensed healthcare providers offer asynchronous consultations through secure messaging platforms. Patients receive medical advice, diagnosis, and treatment plans without visiting clinics. The service includes follow-up care, lab test referrals, and coordination with provincial healthcare systems when necessary.
Family profile management
Our multi-profile system allows managing medications for entire households. Users track prescriptions, schedule deliveries, and receive refill reminders for family members. The platform supports independent profiles for adults while enabling centralized management of children's or elderly parents' medication needs.
Insurance processing
We streamline insurance claims processing for prescription medications. Patients upload insurance information during registration, which automatically applies coverage to orders. Our team assists with manual claims submission and verifies provincial healthcare plan compatibility for telehealth services.
Questions
How do I transfer prescriptions to Pocketpills?
Sign into your account, verify your details, and specify your current pharmacy. We'll handle the transfer process automatically.
Are telehealth services covered by provincial healthcare?
Many provinces cover our telehealth services under their healthcare plans. We'll inform you about any applicable fees beforehand.
What medications can I order online?
We handle most non-controlled prescription medications including treatments for chronic conditions and common ailments.
How long does prescription delivery take?
Standard delivery takes 1-3 business days across Canada with discreet packaging and real-time tracking updates.
Can I manage family members' prescriptions?
Our multi-profile system allows managing medications for your entire household through a single account interface.
Is my health information secure?
We maintain SOC 2 Type 2 compliance with encryption, secure storage, and strict access controls for all patient data.
Reviews (4)
Shannon Lamb-Lebel
Jan 30, 2022
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This service is simply amazing. No more having to follow up constantly with my local pharmacy, drive in, wait in line only to find out they forgot to fill my prescription. PP is fast and efficient. Support exceeded my expectations. Highly recommend !
Leeanel Marielle Dominguez
Jan 27, 2022
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This is the first time I've tried their service and so far it was great! The consultation with the doctor happened this Monday and then they contacted me yesterday to explain how to take the medications. This morning, I got my puffers! Thank you so much!
Margetina Anastasakis
Jan 26, 2022
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Very professional service. When ordering a new drug they will contact you to go over details of the new prescription. A pharmacist will review thoroughly with you and make sure you have understood exactly what you will be taking. Great company to use and I highly recommended it. Prices are much lower compared to my local pharmacy.
Richard Burnett
Jan 25, 2022
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Excellent I have got my medicine a few times from here! Very Fast service! Excellent doctors aswell very helpful I also like that fact that you can transfer meds and Files to Pocket Pills! Excellent I am so glad I Found Pocket Pills!!😀
