Business Details
37 Years
experience
Trusted Property Management in Metro Vancouver & Kelowna
604 Real Estate Services was founded in 1989 to provide real estate expertise in the Lower Mainland. In 2006, we expanded by acquiring Barker Ross & Associates Ltd., integrating their strata property portfolio. Our Kelowna branch opened in 2016, addressing local demand for specialized mixed-use management. As a boutique-style firm, we prioritize personalized service through a team of seasoned professionals committed to ethical practices and client satisfaction. Our expertise spans strata management, rental operations, new development setups, and capital project guidance. We emphasize financial stability, long-term planning, and cost control while exceeding industry standards through innovative budgeting systems.Our leadership team, including President Kevin Duguid, brings decades of experience in multi-unit dwelling management and community-focused solutions. We actively support local charities like Canuck Place and the Make-A-Wish Foundation, reflecting our dedication to community enrichment. With 28 years of experience and 7,500 units under management, we combine boutique flexibility with corporate-level expertise. Our approach ensures tailored solutions for both established properties and new developments, maintaining a client-first philosophy that avoids corporate turnover.
Services
Property Management
Rental Management
New Building Start Up
Project Services
Rent Up Service
Details
- Year established: 1989
Highlights and features
- We offer 28 years of specialized property management experience since 1989
- Our team manages 7,500 units across diverse property types
- We provide personalized service with boutique-style attention to detail
- Our leadership includes certified professionals with industry-specific expertise
- We maintain strong community ties through local charity partnerships
What people say
Instrumental in management structure
Clear understanding of responsibilities
Strong management foundation
Commitment to client needs
Successful project implementation
Services
Property Management
We provide comprehensive operations, financial, and maintenance leadership for strata properties of all sizes. Our services include customized management plans, budget development, and long-term capital planning. Our team ensures effective communication between ownership groups and property councils while maintaining financial stability and regulatory compliance.
Rental Management
Our rental building and commercial property management services focus on expense optimization and revenue maximization. We implement tenant retention strategies while maintaining property standards. Our expertise covers office spaces, retail units, and mixed-use developments, ensuring consistent financial performance and tenant satisfaction through proactive maintenance programs.
New Building Start Up
We establish management frameworks for new developments including policy creation and financial systems implementation. Our services cover pre-occupancy planning, developer collaboration, and community integration strategies. We create customized management plans that ensure long-term stability while aligning with developers' brand expectations and future residents' needs.
Project Services
Our team guides clients through major capital improvement projects from planning to completion. We provide cost analysis, contractor coordination, and quality control oversight. Our expertise ensures optimal budget utilization while maintaining property functionality and minimizing owner disruption during construction phases.
Rent Up Service
We offer specialized lease-up services for new rental developments through strategic marketing partnerships. Our team provides market analysis, tenant acquisition strategies, and revenue optimization planning. We coordinate with developers and marketing firms to ensure successful property launches and sustainable occupancy rates.
People
Kevin Duguid
President/Managing Broker
Kevin Duguid leads 604 Real Estate Services with over 25 years of real estate experience. He specializes in multi-unit dwelling management and community-focused solutions. His leadership emphasizes ethical practices, client-first approaches, and innovative problem-solving for complex property management challenges.
Questions
What property management services do you offer?
We provide full strata management, rental building management, new development setup, and capital project guidance for residential and commercial properties.
Which areas do you serve?
We operate in Metro Vancouver and Kelowna, with specialized expertise in British Columbia's property management requirements.
How long have you been in business?
We've provided property management services since 1989, with over 28 years of continuous operation and growth.
What makes your company different?
We combine boutique-style personal service with corporate-level expertise, maintaining 100% client commitment through experienced professionals and ethical practices.
Reviews (5)
Nicole Sales
Jan 25, 2022
Report
Probably some of the worst communication and service I have ever received, especially from someone in the position of President (Kevin D.). My partner and I have owned in the building since before it opened and have had direct communication with Kevin D. throughout where we could bring issues up. Kevin chooses to respond at his convenience and most of those responses are condescending, rude, unprofessional, unbecoming, and absolutely unacceptable. This is our home, our investment and our property so when the snow falls and we are paying hundreds of dollars a month in strata I would hope the entry
T. Thoreson
Dec 30, 2021
Report
Rude, awful service. Every experience with Kevin and his previous property manager Elena, extremely unhelpful and inappropriate. The inability of this company to provide basic services like responding to emails or forwarding requests for maintenance to my strata has cost us thousands of dollars over the last few years. Issues at my building are only acknowledged when people lose their temper. Current problems require CRT complaints to get resolved, otherwise they are ignored and forgotten. Anybody who is foolish enough to escalate to Kevin for help gets an earful about how it's not his problem
Julie W.
Nov 28, 2021
Report
Critical:Professionalism,Quality,Responsiveness
The worst property management company and quite possible worst company Ive ever dealt with. You cannot reach anyone. No one answers their phones. They literally never answer them. If you leave a message they do not call you back. Emails are not responded to. I do not know why stratas hire them. Steer clear if you have the option.
The worst property management company and quite possible worst company Ive ever dealt with. You cannot reach anyone. No one answers their phones. They literally never answer them. If you leave a message they do not call you back. Emails are not responded to. I do not know why stratas hire them. Steer clear if you have the option.
Chris G.
Sep 15, 2021
Report
TLDR: Condescending president who talks like a bureaucrat. Harsh to its residents using the "Bylaw" but lenient to its Strata and its service providers. Two weeks ago, I made an elevator reservation to move out at 9am. A few days after, one of the two elevators is down, and I was told that SEVERAL WEEKS are required to repair it (imagine the wait time of elevator, especially during a global pandemic). Obviously we cannot lock the elevator anymore and would have to share it with other residents, which is extremely stressing and frustrating. After consulting with moving professionals
Chenwei Yang
Sep 12, 2021
Report
Critical:Responsiveness
Unpleasant experience....I don't know what else can describe it. My unit has no hot water since last night. Nobody answered the phone when I called.
Unpleasant experience....I don't know what else can describe it. My unit has no hot water since last night. Nobody answered the phone when I called.
