Business Details
50+ Years
experience
Emergency
services
Trusted Healthcare Technology Solutions for Providers
BDM Healthware has been a leader in healthcare technology for over 50 years, empowering providers with innovative solutions to enhance patient care. Our expertise spans pharmacy management, EHR optimization, and inventory systems, tailored for diverse settings including hospitals, long-term care, and behavioral health facilities. We prioritize user-friendly design, seamless integration, and compliance with industry standards, ensuring efficient workflows and data security. Our dedicated support team offers 24/7 assistance, training, and consulting to maximize the value of our solutions.With a proven track record of over 300 clinical applications installed and 4 billion doses dispensed, we remain committed to advancing healthcare through technology. Our cloud-based platforms reduce costs while improving accessibility, and our client-centric approach has earned a 9.65/10 satisfaction score. Headquartered in Saskatoon, we serve healthcare providers across North America and beyond, driven by a mission to connect care and inspire innovation.
Services
EHR Software
Pharmacy Solutions
Inventory Management
Cloud Integration
Support Services
Training Programs
Consulting
Managed Services
Custom Software
Implementation Solutions
Details
- Year established: 1975
Highlights and features
- We offer 24/7 personalized customer support with a 90.5 Service Promoter Score.
- We have 50+ years of experience in healthcare technology implementation.
- Our cloud-based solutions reduce costs and improve system reliability.
- We provide tailored training programs with 80+ years of combined expertise.
- Our clients report 9.65/10 satisfaction with our support services.
Associations and certifications
- ISO 9001
- HIPAA
What people say
Extremely satisfied
9.65 out of 10
90.5 Service Promoter Score
Awesome
Successful implementation
Services
EHR Software
Our EHR software integrates clinical workflows, enabling real-time patient data access across settings. It supports medication reconciliation, eMAR, and ADT systems while ensuring compliance with privacy regulations. Designed for scalability, it works as a standalone solution or integrates with existing systems to enhance interoperability and reduce errors.
Pharmacy Solutions
Pharmacy solutions streamline medication workflows with barcode tracking, inventory control, and dose calculations. Features include narcotic management, automated purchasing, and integration with third-party drug databases. Our systems reduce errors through clinical decision support tools and have been refined over 50 years of collaboration with leading healthcare institutions.
Inventory Management
Inventory management systems provide real-time tracking of medications, supplies, and devices with GS1 barcode support. Automated alerts for expirations and low stock levels improve efficiency while detailed reporting reduces waste. The platform supports multi-site operations and integrates with procurement systems to maintain optimal inventory levels.
Cloud Integration
Cloud integration offers secure, scalable hosting with 99.95% uptime and HIPAA-compliant encryption. Benefits include reduced infrastructure costs, automatic updates, and disaster recovery with 2-minute data loss maximum. Our solutions ensure seamless access to critical systems from any location while maintaining strict security protocols.
Support Services
Support services include 24/7/365 assistance from cross-functional teams with 150+ years of combined experience. We offer proactive monitoring, a client portal for case management, and satisfaction-guaranteed resolution processes. Over 90% of clients rate our support as exceeding expectations through timely, expert interventions.
Questions
What healthcare technology solutions do you offer?
We provide EHR software, pharmacy management systems, inventory solutions, cloud integration, and support services tailored for hospitals, long-term care, and behavioral health facilities.
Do you offer 24/7 support?
Yes, our in-house team provides 24/7/365 support with a 9.65/10 client satisfaction score and a 90.5 Service Promoter Score.
How do your solutions integrate with existing systems?
Our products use HL7, EDI, and proprietary interfaces to seamlessly integrate with EHRs, lab systems, and automated dispensing cabinets across 100+ applications.
Are your platforms cloud-compatible?
Yes, our cloud solutions offer HIPAA-compliant encryption, 99.95% uptime, and reduced capital expenditures with managed backups and automatic updates.
What training options are available?
We offer onsite, virtual, or hybrid training programs with 80+ years of combined expertise to ensure successful implementation and staff development.
Reviews (1)
Tony Peabody
Oct 13, 2019
Report
Obsolete application. Data very badly organized and hard to use for hospitals. Charge very high fees. Clinical specialists clearly lack ground experience.
