Business Details
36 Years
experience
Emergency
services
Trusted Telecommunications & Security Solutions in Grande Prairie
Founded in 1990, CCSI has built a reputation as a leader in telecommunications and security solutions across Alberta and British Columbia. Our team of highly trained professionals delivers customized services tailored to the unique needs of businesses and homeowners. With over 30 years of experience, we specialize in cutting-edge technology including VoIP telephone systems, IP camera networks, and ULC-certified fire alarm monitoring. Our commitment to excellence is reflected in our award-winning service, including recognition as Grande Prairie Chamber of Commerce Small Business of the Year. We combine technical expertise with community values, demonstrated through Vernon Boyd's 14-year presidency of Big Brothers Big Sisters and James Melmoth's 28 years of service in the telecommunications industry.Our structured cabling solutions ensure reliable infrastructure for data, voice, and fiber optic systems, while our security offerings provide peace of mind through intrusion detection, access control, and 24/7 monitoring. Backed by partnerships with sister companies Hi-Tech Business Systems and Deltek Communications, we offer comprehensive technology solutions that streamline operations and enhance safety for our clients.
Services
Business Telephone Solutions
Security Solutions
Data Voice Fibre Cabling
ULC Fire Alarm Monitoring
Camera Systems
Key Fob Access Control
Hosted Cloud Services
Intrusion Alarm Systems
Cable Installation
Network Cabling
Details
- Year established: 1990
Highlights and features
- We have over 30 years of experience in telecommunications and security solutions.
- Our team includes certified professionals with decades of industry expertise.
- We offer ULC-certified fire alarm monitoring systems for guaranteed reliability.
- Our structured cabling solutions reduce downtime and increase network flexibility.
- We maintain deep community ties through long-term local leadership roles.
Associations and certifications
- ULC
What people say
Prompt service
Knowledgeable technicians
Professional sales team
Community involvement
Decades of experience
Services
Business Telephone Solutions
Customized business telephone solutions designed for modern workplaces requiring 24/7 connectivity. Our systems support remote work integration and seamless communication through VoIP, IP, SIP, and digital telephone technologies. With over three decades of expertise, we implement scalable solutions that grow with your business needs while ensuring reliable operation.
Security Solutions
Comprehensive security solutions protecting commercial and residential properties through advanced technology. Our offerings include intrusion detection systems, IP camera networks, and key fob access control. All security systems integrate with ULC-certified fire alarm monitoring and receive 24/7 support to ensure continuous protection for your valuable assets.
Data Voice Fibre Cabling
Structured cabling infrastructure for voice, data, and fiber optic communications. Our certified technicians install code-compliant systems that reduce downtime and maintenance costs while providing flexibility for future upgrades. Solutions include cable management, bid package development, and complete network infrastructure implementation for businesses of all sizes.
ULC Fire Alarm Monitoring
Certified fire alarm monitoring systems meeting Underwriters Laboratories of Canada standards. Our ULC-listed solutions provide continuous protection through real-time monitoring and immediate alert notifications. Systems integrate with access control and security networks to ensure comprehensive safety compliance for commercial properties.
Camera Systems
Advanced IP camera systems for property monitoring and security enhancement. Our solutions feature high-resolution imaging, remote access capabilities, and integration with access control systems. Professional installation ensures optimal coverage and reliability for both new installations and system upgrades.
People
Vernon Boyd
Owner
NAIT-certified telecommunications expert with decades of industry experience. Former President of Big Brothers Big Sisters of Grande Prairie and active community leader. Transformed Custom Communications into CCSI while maintaining commitment to local initiatives.
James Melmoth
Service Manager
28-year telecommunications veteran with NAIT credentials. Previously managed Northwest Telecom operations in Whitehorse. Recognized as Grande Prairie Chamber of Commerce Employee of the Year 2012/2013 for exceptional service leadership.
Michelle Pelletier
Sales Team Member
21-year telecommunications and security industry professional with GPRC Office Administration certification. Former radio station executive with expertise in designing customized communication solutions for residential and commercial clients.
Questions
What security solutions do you offer for businesses?
We provide intrusion alarm systems, IP camera networks, key fob access control, and ULC-certified fire alarm monitoring with 24/7 support.
Do you install business telephone systems?
Yes, we specialize in VoIP, IP, SIP, and digital telephone systems tailored to modern business communication needs.
What areas do you serve?
We serve Alberta and British Columbia with offices in Grande Prairie, Peace River, Slave Lake, and Fort St. John.
Are your technicians certified?
Our team includes NAIT-certified professionals with decades of combined experience in telecommunications and security systems.
Do you offer network cabling services?
Yes, we provide structured cabling solutions for voice, data, and fiber optics that meet industry standards and building codes.
