Terra Nova Plumbing

Business Details

43 Years

experience

Emergency

services

Trusted Plumbing, Heating & Gas Services in Courtenay

Terra Nova Plumbing is a family-owned business established in 1983, serving the Comox Valley and Northern Vancouver Island. We specialize in residential and commercial plumbing, heating, and gas fitting services, prioritizing safety and customer satisfaction. Our team offers 24/7 emergency response for urgent plumbing needs. With over 40 years of experience, we provide free estimates and on-site consultations for renovation projects. Our services include Poly B pipe replacement, waterworks solutions, and installation of modern plumbing systems.

We are committed to community involvement and have trained numerous apprentices through partnerships with local training authorities. Our technical safety gas license ensures compliance with industry standards. We serve areas from Nanaimo to Port Hardy, offering light commercial and residential services. Our reputation for reliability and expertise has been built through decades of dedicated service to the region.

Services

Construction Plumbing Repairs & Service Water & Drainage Gas Fitting Poly B Replacement

Details

Year established: 1983

Highlights and features

40+ years of local plumbing expertise since 1983
24/7 emergency service for urgent plumbing needs
Free estimates and on-site consultations available
Specialized Poly B pipe replacement services offered
Community-involved company with apprentice training programs

Associations and certifications

Technical Safety BC (TSBC)

Website

Update Listing

Services

Construction Plumbing

Our construction plumbing services cover new home construction, multi-family developments, and light commercial projects. We install complete plumbing systems including water supply, drainage, and gas lines. Our team works closely with builders and developers to ensure code-compliant installations that meet modern efficiency standards while maintaining long-term reliability for residential and commercial properties.

Repairs & Service

We offer 24/7 plumbing repair services for urgent issues including pipe leaks, drain clogs, and water heater failures. Our technicians handle Poly B pipe replacement, gas line repairs, and sewer system maintenance. With specialized equipment for drain cleaning and underground pipe location, we provide fast solutions for both residential and commercial clients throughout the Comox Valley region.

Water & Drainage

Our waterworks division specializes in perimeter drain replacement, water main repairs, and surface water management. Using advanced video inspection technology, we identify blockages and system failures with minimal excavation. Services include French drain installation, stormwater management, and groundwater diversion solutions for residential properties and commercial developments across Northern Vancouver Island.

Gas Fitting

We provide comprehensive gas fitting services for residential and commercial properties, including fireplace installations, water heater replacements, and outdoor heating solutions. All work performed by licensed gas fitters ensures safe and efficient natural gas and LP system installations. Our services cover both new construction and repair needs with proper permits and safety inspections included.

Poly B Replacement

We specialize in Poly B pipe replacement for homes built between the 1970s-1990s. Our certified technicians replace aging, brittle pipes with modern, durable materials to prevent leaks and water damage. This essential service improves home safety, maintains insurance coverage, and increases property value while ensuring reliable plumbing performance for Comox Valley homeowners.

People

Terry

Founder

Terry began his plumbing apprenticeship in 1972 and moved to BC in 1979. He started Terra Nova Plumbing in 1983 after working locally since 1981. With over 50 years in the industry, he established the company's reputation for quality workmanship and community commitment.

Questions

Do you offer emergency plumbing services?

Yes, we provide 24/7 emergency plumbing services for urgent issues like pipe bursts, severe leaks, and drainage problems.

What areas do you service?

We serve the Comox Valley and Northern Vancouver Island, from Nanaimo to Port Hardy.

Do you provide free estimates?

Yes, we offer free on-site consultations and estimates for all renovation and construction projects.

Can you replace Poly B plumbing?

Yes, we specialize in Poly B pipe replacement with modern, durable materials for long-term reliability.

Are your plumbers licensed and insured?

Yes, all our tradespeople are licensed gas fitters and insured for your protection.

Reviews (4)

Write a Review

Caroline Neumann

Dec 27, 2021 Report

Our water system from our well would not work . We called 4 different plumbing companies and terra nova is the only one that called back we explained our situation . They said they would prioritize us as we had no water and they where here the next morning. Jamie and Liam arrived on time and very courteous and professional. Would highly recommend this company for their professional service and excellent employees. We have running water again after an hour .

Dylan Hunter

Aug 11, 2021 Report

Workmen were great and we have no complaints about them, however management was not. We had THREE no shows for our appointments without any contact or reasoning as to why until I followed up with them. Manager I was dealing with acknowledged that was unacceptable but also didnt even offer an apology. Wasted a ton of our time in that respect. Also the manager forgot to add things to the work order even though it had been confirmed with me via email, so the workmen had to come back. Dont know if the manager in question was just taking on too much work, but it really left a sour taste in our

Courtneyy Jade

Feb 23, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness
Terra Nova is my go-to plumbing contractor! We use them regularly and have always found them to be thorough, competent and fair. They are always quick to arrive and fix the problem. I would strongly recommend them to anyone in need.
Services:Unclog drain,Repair faucet,Repair toilet,Repair shower,Find & repair leak

Michelle Archer

Oct 27, 2019 Report

Fantastic service. I thought my outside tap was fixed but just after accepting an offer on my house I realized the tap wouldn't turn off the water completely. The inspector was due to arrive as per the buyers offer to buy my home. Dwight from Terra Nova arrived 30 minutes after I called and had the job done in 30 minutes. The bill was extremely reasonable, Dwight is very friendly and professional. Couldn't have asked for more.