Business Details
50+ Years
experience
Your Trusted Appliance Repair Experts in Toronto
Established in 1927, Butler's Appliance Service has built a legacy of quality, trust, and dedication in Toronto and the Greater Toronto Area. As a family-owned and operated business, we specialize in authorized appliance and power tool repair services, backed by factory-trained technicians. Our commitment to excellence extends to offering in-home repairs for major appliances like washing machines, dryers, fridges, and stoves, as well as in-shop services for power tools, electronics, and small appliances. We maintain an extensive inventory of parts for leading brands, ensuring efficient solutions for our customers. With three generations of Butler leadership, our expertise spans over 90 years of technical innovation and customer-centric service.We prioritize environmental responsibility through battery recycling programs and maintain transparent communication with clients. Our technicians are certified to handle warranties for brands including DeWalt, Breville, Makita, and Hamilton Beach. Located at 249 Coxwell Ave, we operate Monday-Thursday 8:30 AM-5:00 PM and Friday 8:30 AM-4:00 PM. Our dual service model combines shop convenience with home visit flexibility, supported by secure payment options and a dedication to resolving appliance issues promptly.
Services
Appliance Repair
Power Tool Repair
Parts Sales
In-Home Service
Battery Recycling
Details
- Year established: 1927
Highlights and features
- Family-owned since 1927 with three generations of technical expertise
- Authorized warranty center for major appliance manufacturers
- Factory-trained technicians with specialized repair certifications
- Offer both in-home and in-shop repair service options
- Maintain extensive inventory of parts for immediate repairs
Services
Appliance Repair
We repair major household appliances including washing machines, dryers, refrigerators, stoves, and dishwashers. Our factory-trained technicians provide both in-home and shop-based repairs using genuine parts. With 90+ years of experience, we service all brands while maintaining authorized warranty center status for leading manufacturers.
Power Tool Repair
Specialized repair services for cordless and electric power tools from brands like DeWalt, Makita, and Breville. Our technicians handle both warranty and out-of-warranty repairs, with access to original equipment manufacturer parts. We service tools purchased from any retailer, ensuring optimal performance and longevity.
Parts Sales
We stock a comprehensive inventory of replacement parts for major appliances and power tools. From stove elements to vacuum components, our parts department supports both DIY repairs and professional service work. All parts meet manufacturer specifications for compatibility and performance in residential applications.
In-Home Service
Our technicians provide on-site repair services for large appliances that cannot easily be transported to our shop. Available across Toronto and the GTA, this service covers washing machines, dryers, refrigerators, and cooking appliances. We schedule convenient appointment windows with upfront cost estimates before beginning any work.
Battery Recycling
We offer environmentally responsible battery recycling for old power tool batteries and small electronics. This free service helps customers dispose of hazardous materials properly while supporting sustainability efforts. Our program aligns with local environmental regulations and corporate responsibility commitments.
People
Ronald Butler
Founder
Founded the business in 1927 at 1467 Gerrard St. East, establishing its reputation for quality appliance repair services in Toronto.
Rick Butler
Owner
Second-generation leader who joined the family business in 1970, continuing the tradition of excellence in appliance repair services.
Craig Butler
Store Manager
Third-generation Butler family member with prior technical experience at Black & Decker/DeWalt, managing operations since 1996.
Questions
What areas do you service?
We serve Toronto and the entire Greater Toronto Area for both in-home and shop-based appliance repair services.
Do you repair commercial appliances?
While we specialize in residential appliances, we can assess and repair some commercial units - please contact us for specific inquiries.
Are your technicians certified?
All our technicians are factory-trained and certified to service authorized warranty repairs for major appliance brands.
Can you repair older appliance models?
Yes, we maintain parts inventory for both modern and older appliance models, though availability may vary by specific components.
Do you offer price estimates?
We provide upfront cost estimates before beginning any repair work, with transparent pricing for parts and labor.
Reviews (7)
Karolina Krystyniak
Jan 14, 2022
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Awful experience resulting in a broken appliance worth $300. I brought my humidifier for repair and right away was told that the wait is at least a month and was not given a cost estimate. The person at the store was rude. Same when I called to ask for updates. The humidifier had motor that needed some cleaning. They eventually returned the humidifier with improved motor but they broke the humidifier cover (broken plastic resulting from forced opening). My husband wrote a complaint and they attempted to fix it - basically glued something but nothing to address the damage. They returned
Lorne
Dec 01, 2021
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Ordered a part for my dryer, it took a couple of days longer than expected due to it being back ordered but they kept me informed and let me know as soon as they received it.
Pelin Evrensel
Jun 18, 2021
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This has been a nightmare experience for me and my tenant. Geoffrey told me that it is 'doable' to change the timer of my dryer in 4 weeks, it took 10 weeks to finish! The service is the worst and the most expensive I have ever had! such a peeve of my time! For the ones who are looking for a service, use Jiffy app, you can rate your service and receive it in a timely manner and no need to deal with old fashioned bad service.
Chris Oliver
Jan 24, 2021
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Our stove died and I figured out the part I needed. Went by Butler's and they ordered it for me. Everything works fine now. Good service.
Andre Tardif
Aug 24, 2020
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3 years ago I got my portable A/C unit missing hose and it went missing last month
I returned to get another one which is not very common
I gave the wrong measurement to Craig who was very helpful and after double checking the measurements was able to get the right item He even opened the door on Thursday to provide it
They are closed that day. The room is now very cool for the next renter
I returned to get another one which is not very common
I gave the wrong measurement to Craig who was very helpful and after double checking the measurements was able to get the right item He even opened the door on Thursday to provide it
They are closed that day. The room is now very cool for the next renter
Ginger Rodgers
May 27, 2020
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Trustworthy reliable family owned business - great prices and warranties - For my money they cannot be beat -
Aylsa Normington
Dec 13, 2016
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Excellent service today from Craig. I've been going nuts trying to find a replacement bake element for a smaller stove and none of the "big guys" had anything in stock. I should have gone here first, but now I know for next time. Thanks.
