Business Details
14 Years
experience
Emergency
services
Trusted Home Healthcare Services in Maple Ridge, BC
Founded in 2012 by nurses Simmi Khanna and Joy Nwalie, we are a nurse-led home healthcare provider serving communities across British Columbia. Our mission centers on delivering personalized, person-centered care that prioritizes dignity, independence, and holistic well-being. With over a decade of combined clinical experience in rehabilitation, cardiac care, and hospice settings, our leadership team established Caring Touch to bridge gaps in home-based healthcare through specialized services tailored to individual needs. We maintain rigorous standards of clinical excellence while fostering a culture of compassion, ensuring caregivers receive ongoing training to address evolving patient requirements.Our commitment to integrity manifests through transparent communication, ethical caregiving practices, and collaboration with families and medical professionals. As active members of the Maple Ridge community, we continually seek innovative approaches to enhance home healthcare delivery while maintaining the personal touch that distinguishes our services.
Services
Nursing Care
Personal Care
Respite Care
Palliative Care
Live-in Care
Foot Care
Home Making
Hospital Sitter
Mobile Hairdressing
Caregiver Relief
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency home healthcare services with rapid response times
- Our caregivers include licensed nurses with specialized hospital experience
- Personalized care plans developed through free in-home assessments
- Consistent caregiver assignments ensure continuity of care
- Certified provider for Community Living BC services
Associations and certifications
- Community Living BC (CLBC)
What people say
Caregivers are wonderful
Prices are reasonable
24 hour service
First class workers
Respite care available
Services
Nursing Care
Our licensed nurses provide skilled medical care for chronic conditions, post-surgical recovery, and specialized treatments. Services include medication management, wound care, diabetic monitoring, and IV therapy. Caregivers maintain detailed records and coordinate with physicians to ensure comprehensive treatment continuity for elderly patients, disabled individuals, and those requiring rehabilitation support.
Personal Care
Assistance with essential daily activities includes bathing, dressing, toileting, and mobility support tailored to individual needs. Our caregivers receive specialized training in safe patient handling techniques while maintaining dignity and privacy. Services adapt to changing requirements for seniors, post-operative patients, and individuals with physical limitations or cognitive impairments.
Respite Care
Temporary caregiver relief services support family caregivers through scheduled or emergency coverage. Our trained professionals provide continuous patient care during caregiver vacations, medical emergencies, or routine breaks. Services maintain care plan consistency while offering flexible duration options from several hours to extended periods.
Palliative Care
Specialized palliative support focuses on comfort, dignity, and symptom management for individuals with terminal illnesses. Our caregivers receive specific training in pain management, emotional support, and spiritual care coordination. Services emphasize patient autonomy while providing family education and bereavement support resources.
Live-in Care
Continuous in-home care services provide round-the-clock support for individuals requiring constant supervision. Our caregivers combine medical expertise with companionship while maintaining detailed care logs. Services include overnight monitoring, meal preparation, medication administration, and emergency response capabilities within clients' home environments.
People
Simmi Khanna
Licensed Practical Nurse
With over four years of hospital experience in geriatric rehabilitation units, Simmi specializes in empowering frail individuals through home-based care solutions. She co-founded Caring Touch to implement her vision of accessible, compassionate healthcare delivery.
Joy Nwalie
Registered Nurse - Medical Surgical
Bringing extensive critical care experience from cardiac ICU and hospice settings, Joy focuses on detailed care planning and case management. Her clinical expertise forms the foundation of Caring Touch's specialized nursing protocols and quality assurance systems.
Questions
How do I start home healthcare services?
Contact our office for a free assessment where a nurse evaluates care needs and develops a personalized care plan with appropriate caregiver matching.
What happens during the initial assessment?
A registered nurse conducts a comprehensive evaluation of medical history, current needs, and home environment to create an individualized care strategy.
Are caregivers consistent for each client?
We prioritize consistent caregiver assignments with backup providers trained on each case to ensure continuity during absences or emergencies.
Can you coordinate with my physician?
Our nursing team maintains regular communication with physicians to ensure care plans align with medical recommendations and treatment goals.
What payment options are available?
We accept WCB coverage, Veterans benefits, private payments, select MSP coverage, and insurance-funded care arrangements with flexible billing options.
Do you provide services outside regular hours?
Our caregivers offer 24/7 emergency response and after-hours care through scheduled shifts or on-call availability for urgent situations.
Reviews (5)
Tracey Mumford
Jan 10, 2021
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Amazing service! Simi and Joy are incredibly helpful and supportive. I highly recommend Caring Touch to everyone I know with aging family members.
Frances Wright
Jul 13, 2020
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Simi and her team have provided such reliable and professional care to my loved one. They started with a thorough individualized assessment and care plan, and as my loved ones needs have changed, theyve adapted and continued to support us. They are easy to contact and follow up quickly. The care is consistent, reliable and compassionate. This is a truly wonderful company and Im so glad we found them.
Lauren Boothe
Jun 07, 2020
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Wonderful company! Simmi and Joy offer amazing services and all their staff are super professional. I highly recommend Caring Touch
Henry Emeka
Sep 14, 2019
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Caring touch offers world-class services. My encounter with this company was truly fulfilling. I highly recommend them to any prospective client.
Krystle Middle
Aug 11, 2019
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The one star is based off of the driver of the businesses vans incredibly dangerous driving. On the way to the ferry on father's day they were cutting people off continuously and not even signaling. Crossing the line into the middle of the lanes and then going back into the original lane. The one time they did signal they decided not to change lanes. Extremely dangerous. This driver should not be transporting clients. Next time lane earlier for Victoria instead of risking injuring others in the road.
