Business Details
45 Years
experience
Groovy Shoes - Toronto's Top Sneaker & Clothing Store
Established in 1981, Groovy Shoes has become a landmark in Toronto's retail scene, offering an extensive selection of retro sneakers and contemporary footwear. Our boutique specializes in premium brands including Nike, Adidas, New Balance, and Converse, catering to both local and international customers. With decades of experience, we prioritize honesty, quality, and exceptional customer service, treating every visitor as a valued client. Our knowledgeable team provides expert guidance to help customers find the perfect fit, whether in-store or through our secure online platform. We offer special order services for hard-to-find styles, ensuring access to exclusive releases and limited editions.Committed to innovation, we maintain a user-friendly e-commerce experience with detailed size charts and 24/7 support. Our physical locations in Toronto, Kitchener, and Etobicoke provide immersive shopping environments that reflect our passion for footwear culture. We guarantee 30-day returns with proof of purchase, emphasizing customer satisfaction and trust. Through consistent service excellence since the early 1980s, we've built lasting relationships with sneaker enthusiasts worldwide.
Services
Men's Shoes
Women's Shoes
Clothing
Special Orders
Online Shopping
In-Store Pickup
30-Day Returns
Secure Payment
Customer Support
Brand Selection
Details
- Year established: 1981
Highlights and features
- Established in 1981 with deep expertise in footwear trends
- Special order service for exclusive and limited edition releases
- 30-day return policy with no questions asked
- 24/7 customer support for online and in-store purchases
- Multiple convenient locations across the Greater Toronto Area
Services
Men's Shoes
Groovy Shoes offers a comprehensive selection of Men's Shoes from leading brands like Nike, Adidas, and New Balance. Our inventory includes retro sneakers, athletic footwear, and casual shoes for various preferences. We maintain competitive pricing while ensuring product authenticity and quality for all customers.
Special Orders
Our special order service helps customers access exclusive releases and limited edition footwear not currently in stock. We work directly with suppliers to source specific styles, sizes, and colorways when available. This personalized service ensures sneaker enthusiasts can complete their collections with hard-to-find items.
Online Shopping
Groovy Shoes provides a secure online shopping platform with daily inventory updates and detailed product descriptions. Our website features size charts, high-resolution images, and real-time stock information. Customers receive dedicated support through multiple channels for a seamless digital shopping experience.
30-Day Returns
We offer a straightforward 30-day return policy for all purchases with valid proof of purchase. This policy applies to both in-store and online transactions, emphasizing customer satisfaction. Returns are processed promptly with exchanges or refunds provided according to original payment method.
Customer Support
Our dedicated customer support team provides assistance through phone, email, and live chat 24 hours a day, 7 days a week. We help with product inquiries, order tracking, size guidance, and special requests. This comprehensive support ensures customers receive timely help for all their footwear needs.
Questions
What is Groovy Shoes Shoes' return policy?
We offer a 30-day return policy with proof of purchase for all items, applicable to both online and in-store purchases.
Can I special order unavailable items?
Yes, we provide special order services for hard-to-find shoes when available through our supplier network.
Do you ship internationally?
Yes, we serve customers worldwide through our online platform with shipping options available at checkout.
Are the shoes sold authentic?
All products are 100% authentic from authorized suppliers and brand partners we've worked with since 1981.
How do I determine my shoe size?
We provide detailed size charts online and our staff offers expert sizing guidance through multiple support channels.
What payment methods are accepted?
We accept major credit cards and digital payment options through our secure checkout system for online purchases.
Videos
Reviews (7)
Jessica Frati
Jan 30, 2022
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Great experience. Sales staff at Sherway location were super friendly and helped my son find a great pair of runners. Will be back again
Reyshum Anwar
Jan 27, 2022
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I had a great in store experience at this location. The salesperson helping me brought in a couple of sizes for me to try on, in the styles I liked, to figure out which one fits me best! Would definitely recommend!! Amazing customer service
Jay P.
Jan 24, 2022
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In this cramped facility, the employees follow you like drones and hover over your shoulder and won't even let you shop in peace. Stick to online shopping. Selection is not even that good, go to Foot Locker or something, even that is better.
Nauman Khan
Jan 23, 2022
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Great store with a large selection of the latest Nike and their staff was very helpful. Highly recommend Groovy over the other stores as it was a great shopping experience.
Oz Khan
Jan 23, 2022
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Liked the attention from staff vs a normal big box store. Good selection and very decent service
Sam M.
Dec 16, 2021
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Great selection of latest styles and great customer service. Bought a pair of New Balance sneakers with the help of Matt who was extremely patient and knowledgeable. Thanks Matt.
Hural Singh
Nov 19, 2021
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I dont recommend this location. Last week I went to this store and the people working there follows you everywhere and they dont let you look or buy in peace. One of the worse places to go in. If I could give a 0 I would have given it to them.
