Business Details
15 Years
experience
Emergency
services
Your Trusted Veterinarian in Comox, BC
RainTree Veterinary Hospital is a full-service veterinary practice serving Comox Valley pet owners since 2011. Our team of experienced veterinarians and certified technicians provides comprehensive medical, surgical, and rehabilitative care for companion animals. We maintain state-of-the-art facilities featuring digital radiology, in-house laboratories, and specialized treatment rooms for dentistry and surgery. Our practice emphasizes preventive care through tailored vaccination protocols, nutritional counseling, and senior pet monitoring programs. With advanced training in canine rehabilitation and pain management, our professionals deliver evidence-based treatments including acupuncture and laser therapy.We operate a transparent diagnostic process with immediate test results and access to external board-certified specialists. Our facility includes dedicated ICU spaces with heated floors for post-operative care, and separate wards for cats and dogs. We maintain 24/7 emergency access through Smart Vet partnerships while offering regular Saturday appointments for client convenience. Our team combines decades of collective experience with ongoing professional development to ensure modern, compassionate veterinary care.
Services
Wellness Care
Diagnostic Services
Surgical Procedures
Dental Care
Rehabilitation Therapy
Pharmacy Services
Senior Pet Monitoring
Emergency Care
Preventive Medicine
Pain Management
Details
- Year established: 2011
Highlights and features
- We offer 24/7 emergency veterinary access through Smart Vet partnerships
- Our team includes certified canine rehabilitation therapists
- We maintain in-house laboratories for immediate diagnostic results
- Our facility features specialized treatment rooms for dentistry and surgery
- We provide acupuncture and laser therapy for pain management
Services
Wellness Care
Our wellness programs focus on preventive medicine through comprehensive physical exams and tailored vaccination protocols. We conduct 30-minute appointments for thorough health assessments, including body condition scoring, oral health evaluations, and joint mobility checks. Our team provides personalized parasite prevention plans and travel health advice while emphasizing early disease detection through annual bloodwork for senior pets.
Surgical Procedures
We perform routine and complex surgical procedures with advanced patient monitoring systems. Our surgical suite includes pre-anesthetic bloodwork evaluation, intravenous fluid therapy, and post-operative pain management. Services range from spay/neuter operations to bladder stone removal and cruciate ligament repairs. We follow evidence-based guidelines for optimal spay/neuter timing while providing metabolic counseling for post-surgical care.
Dental Care
Our dental services combine traditional cleaning with advanced periodontal care. We perform comprehensive oral health assessments under anesthesia, including full-mouth radiographs to detect hidden dental disease. Treatment plans address tooth extractions, root planing, and preventive care education. Our team teaches proper brushing techniques and recommends VOHC-approved dental products to maintain oral health between professional cleanings.
Rehabilitation Therapy
Certified rehabilitation specialists provide multimodal therapy for mobility issues and post-surgical recovery. We utilize acupuncture, laser therapy, and PEMF treatments to reduce pain and inflammation. Custom exercise programs address arthritis management and neurological rehabilitation. Our facility includes specialized equipment for hydrotherapy and therapeutic exercises to improve joint function and muscle strength in geriatric or injured pets.
Diagnostic Services
In-house laboratories deliver rapid diagnostic results for complete blood counts, organ function tests, and infectious disease screening. Digital radiography provides immediate imaging for internal medicine evaluations, while telemedicine partnerships enable specialist consultations. We offer urinalysis, fecal examinations, and advanced diagnostics through external reference laboratories for comprehensive health assessments and treatment planning.
People
Dr. Robin Rainford
Owner/Veterinarian
Graduated from Ontario Veterinary College in 2006, certified canine rehabilitation therapist since 2016, specializes in post-operative care and geriatric mobility issues. Practicing in Comox Valley since 2007.
Dr. Joan Gillies
Veterinarian
Veterinary graduate from 1988 with 36 years experience, certified canine rehabilitation therapist since 2013, specializes in integrative medicine approaches. Residing in Comox Valley since 1991.
Dr. Alyssa Vickers
Veterinarian
2023 graduate from Western College of Veterinary Medicine, focuses on preventive health and wellness medicine. Born and raised on Vancouver Island with extensive companion animal experience.
Kristina Gansen
Registered Veterinary Technician
Veterinary technician since 2001 with special interests in animal rescue and wellness clinics. Volunteer with Canadian Animal Assistance Team for spay/neuter programs since 2001.
Erin Williams
Office Manager
Veterinary professional with 30+ years experience, manages clinic operations and client relations. Joined RainTree team bringing extensive administrative expertise and compassionate client service approach.
Questions
What emergency services do you offer after hours?
We partner with Smart Vet for 24/7 emergency care. Call 250-941-1145 for immediate triage assistance outside regular business hours.
What preventive care services do you provide?
We offer wellness exams, tailored vaccination protocols, parasite prevention programs, senior pet bloodwork, and nutritional counseling to maintain optimal pet health.
Do you have specialized rehabilitation services?
Yes, we provide canine rehabilitation therapy including acupuncture, laser treatments, and PEMF therapy for mobility issues and post-surgical recovery.
What diagnostic capabilities do you have onsite?
Our in-house lab processes bloodwork, urinalysis, and fecal exams daily. Digital radiography provides immediate imaging with specialist telemedicine consultations available.
How do you handle dental care for pets?
We perform comprehensive oral health assessments under anesthesia, including dental radiographs, scaling, and extractions when necessary.
What surgical procedures do you perform?
Our surgical services include spay/neuter operations, bladder stone removal, cruciate repairs, and soft tissue surgeries using modern anesthetic monitoring equipment.
Reviews (7)
Courtney Carrigan
Jan 01, 2022
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Went above and beyond to fit us in for an emergency visit. They provided us with such welcoming and exceptional service. Would recommend to anyone in need of a good, caring vet. Thanks Dr. Gillies and Erin !!
Cori Beaudin
Aug 25, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness
My family travels from Campbell River to Comox in order to visit this veterinary hospital because it is simply the best. The care and attention to detail that Robin and her team provide for my aging dog is remarkable.
My family travels from Campbell River to Comox in order to visit this veterinary hospital because it is simply the best. The care and attention to detail that Robin and her team provide for my aging dog is remarkable.
Carmen Clark
Aug 11, 2021
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Positive:Professionalism,Quality,Responsiveness
I brought my dog in to see Rain Tree and was so impressed by the care we received. My dog requires dental surgery and Robin gave my dog a reserved time she had for her dog so we could be seen sooner. From the moment you enter to the check out=5* Thank you Robin and team.
I brought my dog in to see Rain Tree and was so impressed by the care we received. My dog requires dental surgery and Robin gave my dog a reserved time she had for her dog so we could be seen sooner. From the moment you enter to the check out=5* Thank you Robin and team.
Kath Derasp
Jul 28, 2021
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Raintree was recommended by a friend and even though we live in Campbell River, it's worth the drive to Comox. It is always the best experience for us and our Whoodle, Dezi. All the staff and both Vets are lovely. They are kind, caring, professional and so helpful whether I'm calling for information or there in person. Dezi is always a bit nervous at first but quickly put at ease with a little treat and the way she is treated by everyone there. Highly recommended.
Terri Kalaski
Jul 24, 2021
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Late on a Friday afternoon I noticed my pup was not opening his right eye and it was weeping. I called Raintree and they were fantastic. They asked if I thought he needed to be seen and when I said yes, they said that they would wait for us to get there, knowing full well we are a 30 minute drive away. I am so impressed. And then, they followed up a couple of days later to see how we were doing! Awesome service and I'm so pleased to have my pup looked after by Raintree. Thanks gang!
Ashley Stawski
Jun 27, 2021
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Dr Robin Rainford is exceptional. She takes the best care of our Ava and always has made us feel so comfortable. Weve been thru major surgeries and a few scary incidents over the years. Robin has always kept our girl healthy and set our minds at ease. Her office is the absolute best. Her staff are incredible and treat us like friends or family even though we have no relationship other than thru the clinic. I feel like Ava is in the best possible hands with Robin and I trust her opinion every time. We are getting a puppy now who we know will love RainTree as much as Ava does! Thank you to
Anne Hartwell
Jun 16, 2021
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Our two West Highland Terriers have had Dr Robin as their veterinarian since they were both puppies,almost thirteen years ago. They started with her in Campbell River and when Dr Robin told us she was opening her own practice in Comox we knew we would follow her. Our dogs love Dr Robin and her staff...the care they receive is exemplary, professional and compassionate...well worth the drive for us...we highly recommend Rain Tree Veterinary
