Business Details
37 Years
experience
Emergency
services
Trusted Plumbing, Heating & Cooling Services in Leamington
Founded in 1989, Policella Plumbing Heating & Air Conditioning has grown from a one-person operation to a reputable company serving Essex County, Ontario. Our team of experienced technicians specializes in residential, commercial, and industrial plumbing, heating, and cooling solutions. We maintain a fleet of service vehicles stocked with essential parts for immediate repairs, ensuring minimal downtime for our clients. Our 7,500-square-foot facility in Leamington, Ontario, houses top-tier equipment from industry-leading manufacturers. We prioritize customer satisfaction through prompt emergency response, free estimates, and comprehensive maintenance programs.Our expertise extends to new construction projects, offering design-build solutions and custom installations. With over three decades of local experience, we combine technical proficiency with personalized service to address diverse climate control and plumbing needs. Our commitment to quality is reflected in our selection of durable equipment and meticulous workmanship. We serve both residential and commercial clients across Essex County, maintaining transparent communication throughout every project. As a family-owned business, we value long-term relationships built on reliability, integrity, and exceptional service delivery.
Services
Plumbing Services
Heating Systems
Cooling Solutions
Emergency Repairs
New Construction
AC Maintenance
System Installations
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience serving Essex County's plumbing and HVAC needs
- Our technicians provide 24/7 emergency response for urgent situations
- We maintain fully stocked service vehicles for immediate repairs
- Our 7,500 sq ft facility supports comprehensive project capabilities
- We offer free estimates with no-obligation consultations
Services
Plumbing Services
We provide comprehensive plumbing solutions for residential and commercial properties, including pipe repairs, fixture installations, and emergency leak detection. Our certified technicians handle everything from routine maintenance to complex system upgrades. With 24/7 emergency availability, we ensure minimal disruption to your daily operations while maintaining code-compliant, durable installations.
Heating Systems
Our heating system expertise covers furnace installations, boiler maintenance, and heat pump repairs for both residential and commercial clients. We offer energy-efficient solutions with top manufacturers' equipment, ensuring optimal winter comfort. Regular maintenance programs help extend system lifespan while reducing energy costs through improved efficiency.
Cooling Solutions
We specialize in air conditioning installations, central cooling systems, and commercial refrigeration services. Our technicians perform comprehensive system evaluations to recommend energy-efficient cooling solutions. Regular maintenance ensures peak performance during summer months while emergency repair services address urgent cooling needs.
New Construction
Our team provides complete plumbing and HVAC solutions for new residential and commercial developments. From initial design consultations to final installations, we work closely with builders and homeowners to meet project specifications. We supply and install code-compliant systems tailored to each property's unique requirements.
Emergency Repairs
We offer urgent response for plumbing and HVAC emergencies, including burst pipes, heating failures, and AC breakdowns. Our fully equipped service vehicles enable rapid repairs during business hours, with after-hours emergency availability. Quick response times minimize property damage and restore comfort efficiently.
People
Luca Policella
Founder
Luca Policella established the company in 1989, growing it from a one-man operation to a 12+ employee business with a 7,500 sq ft facility. His leadership focuses on maintaining high service standards while expanding capabilities to meet evolving customer needs.
Questions
What services does Policella offer?
We provide plumbing, heating, cooling, and HVAC services for residential and commercial properties, including emergency repairs and new construction projects.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for urgent plumbing and heating/cooling issues with prompt technician dispatch.
What areas do you serve?
We service Leamington, Windsor, Chatham, and all Essex County communities including Amherstburg, Kingsville, and Harrow.
Are free estimates available?
Yes, we offer free, no-obligation estimates for all plumbing, heating, and cooling projects with detailed cost breakdowns.
What are your business hours?
Our office is open Monday-Friday 8am-5pm. Emergency services available after hours by appointment.
Reviews (5)
Rami Zbib
Dec 16, 2021
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I called on Wed 15 Dec 2021 to book an appointment and the person on the phone said that he'll call me back the next day. Next day comes and asked me if I can meet him in 15 minutes at 3:00 pm! I pushed the apt to 3:30pm but made it at 3:45 pm (15 minutes late.) The guy refused to shake hands and was very rude the way he spoke to me. When I asked why he's treating me this way he wanted to give me Time Management Lessons! I stopped him and asked him to leave.. that's when he started swearing at me. Because of this incident, this guy lost a $10k worth of business. I wouldn't recommend this company
Van Tan
Dec 11, 2021
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Critical:Responsiveness
i need them to fix the pluming from previous job they did, one week later never call back ,
disappointed
i need them to fix the pluming from previous job they did, one week later never call back ,
disappointed
Mark Cichonski
Oct 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Solid company with great response time. No job is too small and they are never too busy to be there for you in a pinch when you need them. Always on time and they charge an honest rate. Definitely worth giving them a call
Solid company with great response time. No job is too small and they are never too busy to be there for you in a pinch when you need them. Always on time and they charge an honest rate. Definitely worth giving them a call
Jo H.
Aug 03, 2021
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This companys professionalism is absolutely unacceptable. From refusing to comply with our Covid protocol to harassing my employees, and belittling them, Ive never been so disgusted with a service before. We will never use this company again and I strongly suggest those reading this do not take a chance on this company.
Craig C.
Sep 22, 2019
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Cant speak for the quality of work because they don't honor their appointments. Had I not called to confirm I would have sat around all day waiting for no one to show up.
