Business Details
50+ Years
experience
Emergency
services
Trusted Septic Services in Keswick, ON
Established in 1955, First Call Septic has grown into a trusted, family-owned business serving the York and Durham regions. Our licensed technicians specialize in septic system repairs, pumping, and excavation services, combining decades of experience with environmentally conscious practices. We prioritize customer satisfaction through competitive pricing, prompt emergency response, and comprehensive inspections conducted by certified professionals. Our commitment to quality is underscored by our licensing from the Ontario Ministry of the Environment, ensuring all work meets regulatory standards. With a focus on reliability and transparency, we provide tailored solutions for residential and commercial clients, maintaining septic systems to prevent costly failures.Our teams expertise extends to drain clearing, grease trap maintenance, and excavation projects, delivered with the efficiency expected of a third-generation family operation. We emphasize proactive maintenance to safeguard health and environmental integrity, offering 24/7 emergency services when urgent issues arise. Customer testimonials consistently highlight our punctuality, professionalism, and fair pricing as key differentiators in the industry.
Services
Pumping
Repairs
Excavation
Inspections
Drain Clearing
Grease Trap Maintenance
Details
- Year established: 1955
Highlights and features
- Family-owned since 1955 with third-generation expertise
- Licensed by the Ontario Ministry of the Environment
- 24/7 emergency septic pumping and repair availability
- Competitive rates for residential and commercial services
- Experienced technicians serving York and Durham regions
Associations and certifications
- Ontario Ministry of the Environment
What people say
Competitive price
Quick service
Professional technicians
24/7 emergency availability
Thorough inspections
Services
Septic Pumping
Our licensed technicians perform complete septic tank pumping using environmentally compliant methods. Regular maintenance prevents system failures and extends lifespan. We service residential and commercial properties across York and Durham regions with 24/7 emergency availability.
System Repairs
We diagnose and fix septic system issues including pump failures, clogged pipes, and drain field problems. Emergency repairs available after hours. Our licensed team ensures code-compliant solutions to restore system functionality and prevent environmental hazards.
Excavation
Residential and commercial excavation services include trenching for utilities, grading for construction, and septic system installation. Our experienced operators use modern equipment to complete projects efficiently while maintaining precise depth and slope specifications.
Inspections
Comprehensive septic system inspections identify potential issues before they become costly failures. Our licensed technicians assess tank condition, drain field performance, and regulatory compliance. Recommended for homeowners prior to property purchases in York and Durham regions.
Drain Clearing
We clear blocked drains and sewer lines using advanced equipment to restore proper flow. Services include high-pressure jetting and mechanical augers. Preventative maintenance reduces emergency situations and maintains system efficiency for residential and commercial clients.
People
Carl Burns
Founder
Carl Burns established First Call Septic in 1955 as a family-owned operation. His vision for reliable service and environmental responsibility continues through three generations of family leadership in the septic services industry.
Questions
What septic services do you offer?
We provide pumping, repairs, inspections, excavation, drain clearing, and grease trap maintenance for residential and commercial properties in York and Durham regions.
Are you available for emergencies?
Yes, we offer 24/7 emergency septic pumping and repair services to address urgent system failures outside regular business hours.
Which areas do you service?
We serve all areas within York Region and Durham Region, including Keswick and surrounding communities with same-day service availability.
How often should septic tanks be pumped?
We recommend pumping every 3-5 years depending on tank size and household usage. Regular maintenance prevents costly system failures and environmental hazards.
Can you inspect septic systems before home purchases?
Yes, we offer pre-purchase inspections by licensed technicians to assess system condition and identify potential issues for prospective homeowners.
What payment methods do you accept?
We accept cash, checks, and major credit cards for all septic services performed in York and Durham regions.
Reviews (6)
Rich T.
Apr 17, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Great job. Showed up on time and was done quickly. Also took the time to answer questions and educate me on the septic system.
Great job. Showed up on time and was done quickly. Also took the time to answer questions and educate me on the septic system.
Rebecca Soeiro
Mar 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The service technician was very nice, informative and helpful. They showed up in less then 24 hours after calling. Located, pumped, and gave a great service! I wouldnt recommend any other pumping service, after growing up with septic at my family cottage for years, this one was by far the BEST! First Call, first choice!
Services:Waste disposal repair,Outdoor system repair,Drain unblocking
The service technician was very nice, informative and helpful. They showed up in less then 24 hours after calling. Located, pumped, and gave a great service! I wouldnt recommend any other pumping service, after growing up with septic at my family cottage for years, this one was by far the BEST! First Call, first choice!
Services:Waste disposal repair,Outdoor system repair,Drain unblocking
Charmaine Foon
Feb 21, 2021
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Positive:Professionalism,Punctuality,Responsiveness
We called to have our septic pumped out. Excellent service! Marie was very helpful and the technician arrived when promised, was friendly and professional. Will definitely be using them again!
We called to have our septic pumped out. Excellent service! Marie was very helpful and the technician arrived when promised, was friendly and professional. Will definitely be using them again!
Deanna Harvey
Sep 11, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
This company was fantastic we had a septic tank that needed emptying right away and they came within a couple of hours. The lady who set up our call was so kind. The gentleman that came to the house who is also the owner was so incredibly helpful. I would highly recommend this company!
This company was fantastic we had a septic tank that needed emptying right away and they came within a couple of hours. The lady who set up our call was so kind. The gentleman that came to the house who is also the owner was so incredibly helpful. I would highly recommend this company!
Tariq Habib
Aug 03, 2020
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Rarely would I give a business accolades as high as First Call Excavating deserves. I called Dave for a wet septic bed. He arrived the same day and we had a chat and he explained what he though the issue was. I later called him again to start work to replace the bed. Little did I realize that it would be such a big job. Dave took care of the permit and paperwork and arrived on the scheduled day just prior to Thanksgiving. He contacted Hydro and gas to scope and mark where the wire and pipes were. Appropriate machinery arrived and work started early morning each day around 7am. Machines were quiet
Dave L.
Aug 20, 2018
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This is the second time I used First Call after I had a clogged tank baffle and a backup in my finished basement . Even though they were very busy the day I phoned at 1:00pm, they promised to come over that same afternoon. They arrived earlier than expected and fixed the problem in 10 minutes. They also pumped my tank and gave me advice what to do should this problem occur again. First Call has the best equipment with a high capacity pump and they have many lengths of hose to get from the street to the back of my property. This is a family business and all of them are very polite, knowledgeable
