In these uncertain times, Mosaic IT is committed to keeping businesses and their staff connected. Island owned and operated, Mosaic has a team of experienced and talented IT professionals, dedicated to excellent customer service. Mosaic IT combines the various specialties in IT solutions, including cloud-based services, workstations, servers and network technical support.
We specialize in helping businesses with proactive management of their IT needs. All support requests are dealt with 24x7 based on your assessment of risk to your business. We're on call. We want everyone who comes in contact with us to know that we do things the right way at Mosaic IT. We don't take short cuts.
We specialize in helping businesses with proactive management of their IT needs. All support requests are dealt with 24x7 based on your assessment of risk to your business. We're on call. We want everyone who comes in contact with us to know that we do things the right way at Mosaic IT. We don't take short cuts.
Services
Managed IT Services
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As your IT Department, from the Help Desk to the virtual CTO, we will take care of your technology with Managed Services. One monthly charge for unlimited IT service, computer support, as well as 24x7 server monitoring, including complete antivirus protection. Whatever the size of your business you can have complete protection and coverage for one monthly fee based on your IT needs today and in the future.
Onsite IT Support
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Help Desk, either over-the-phone or in a remote session, is available for you and your staff. It can be included in your monthly maintenance service agreement or provided on an ad hoc basis whenever you need it. And, when necessary, our technicians can provide onsite support at your location. In emergencies, for instance if your server goes down, we can have a technician onsite quickly to get you back up and running 24/7.
Voice Over IP
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With Mosaic Cloud PBX, you get all the phone features your business needs with low upfront costs and no hardware or software to maintain. Whether you are operating from a single office or different locations in your city, or country, you get an enterprise-grade VoIP phone system. In addition, you can reach your mobile employees at all times just by dialing your company phone number.
Infrastructure
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Whether your entire infrastructure needs updating, or you just need a new workstation or server, Mosaic's team of experienced technicians will get you up and running quickly and efficiently. We carry out onsite infrastructure discoveries at no charge. Then we can help you determine the best course of action to provide appropriate IT solutions for your business, within your time and budget constraints.
Networking
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Your dependency on a fast, secure and reliable Internet connection is a basic necessity. Mosaic can carry out a network assessment to determine where your bottlenecks and vulnerabilities are - then provide an office networking solution that is tailored to your requirements and budget.
We work with providers of Internet services, telephony services, and professional data infrastructure specialists, in order to provide the most efficient solution Internet access, as well as quick and responsive connectivity within your own network.
We work with providers of Internet services, telephony services, and professional data infrastructure specialists, in order to provide the most efficient solution Internet access, as well as quick and responsive connectivity within your own network.
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