Business Details
25 Years
experience
Emergency
services
Trusted Pest Control Services in Cranbrook, BC
Since 2001, Cranbrook Pest Control has been the Kootenay region's trusted provider of practical pest removal services. Our team of government-certified technicians combines extensive experience with cutting-edge tools, including infrared thermal technology, to deliver effective solutions while minimizing chemical use. As a QualityPro-certified company, we uphold the highest industry standards through rigorous staff training, comprehensive background checks, and adherence to strict safety protocols. Our commitment to Integrated Pest Management ensures environmentally responsible practices that protect both families and ecosystems.With a 90-day satisfaction guarantee on treatments and a 365-day guarantee for annual programs, we prioritize customer safety, efficiency, and transparency across residential, commercial, and industrial sectors. Our locally owned operation serves diverse clients from single-family homes to food processing plants, maintaining compliance with Worksafe BC and environmental regulations.
Services
Residential Pest Control
Commercial Pest Management
Rodent Control
Bed Bug Treatment
Infrared Thermography
Wasp Nest Removal
Carpenter Ant Treatment
General Insect Control
Clean-Outs and Exclusions
Pest Identification Service
Details
- Year established: 2001
Highlights and features
- 20+ years of local pest control expertise since 2001
- Eco-friendly Integrated Pest Management specialists
- 24/7 emergency service availability
- QualityPro-certified with 90-day satisfaction guarantee
- Competitive pricing with free initial consultations
Associations and certifications
- QualityPro
- GreenPro
Services
Residential Pest Control
Customized pest management programs for single-family homes. Our technicians implement Integrated Pest Management strategies that minimize chemical use while effectively addressing infestations. Services include comprehensive inspections, exclusion techniques, and ongoing maintenance plans to keep homes pest-free year-round.
Commercial Pest Management
Tailored pest control for restaurants, warehouses, and industrial facilities. We develop site-specific management programs that meet health code requirements while protecting employees and customers. Services include scheduled inspections, washroom maintenance, and emergency response for food service establishments and manufacturing plants.
Bed Bug Treatment
Specialized bed bug elimination using heat treatment and chemical-free methods. Our certified technicians conduct thorough inspections to identify infestation sources and implement multi-phase treatment plans. We provide follow-up services and prevention strategies to ensure complete eradication from residential and commercial properties.
Infrared Thermography
Advanced pest detection using thermal imaging technology. This non-invasive method identifies hidden pest activity through temperature variations in building structures. It reduces the need for exploratory demolition and enables precise treatment targeting, particularly effective for locating nests in wall cavities and attics.
Rodent Control
Comprehensive rodent management programs for mice and rats. Our approach combines exclusion techniques, humane trapping, and habitat modification. Technicians identify entry points, implement sealing solutions, and provide ongoing monitoring to prevent re-infestation in residential, agricultural, and commercial settings.
People
Cornelius Murphy
Owner/Operator
Licensed pest management professional with over 20 years of local experience. Specializes in developing customized pest control solutions while maintaining strict environmental standards. Actively involved in community pest education initiatives.
Norm Dean
IPM Field Technician
13-year veteran with QualityPro/GreenPro certifications. Focuses on chemical-free pest solutions through Integrated Pest Management. Combines hospitality industry customer service experience with technical pest control expertise for comprehensive client satisfaction.
Arden Gallaway
IPM Field Technician
Structural pest control specialist with construction industry background. Provides technical expertise for commercial and industrial clients in Golden and Columbia Valley areas. Prioritizes structural integrity during pest exclusion processes.
Rashell Sinclair
IPM Field Technician
Fully licensed technician with 34 years of service industry experience. Specializes in residential pest management while maintaining environmentally responsible practices. Combines customer service skills with technical pest control knowledge for effective solutions.
Vanessa Adams
IPM Field Technician
Native of Kimberley with horticultural expertise in native plant species. Applies ecological knowledge to pest management solutions. Focuses on wildlife-friendly exclusion methods while maintaining effective pest control outcomes.
Questions
What pest control services do you offer?
We provide residential and commercial pest management including bed bugs, rodents, wasps, and insects. Services include inspections, exclusion techniques, and ongoing maintenance programs.
Are your pest control methods safe for families and pets?
Yes, we prioritize Integrated Pest Management that minimizes chemical use. Our technicians use non-toxic solutions and focus on exclusion methods to ensure safe environments.
Do you offer emergency pest control services?
We provide 24/7 emergency service for urgent pest problems. Our team responds promptly to infestations requiring immediate attention across the Kootenay region.
How do you handle commercial pest control for restaurants?
We develop customized IPM programs meeting health code requirements. Services include scheduled inspections, washroom maintenance, and emergency response while protecting food safety standards.
What is your service guarantee?
We offer a 90-day satisfaction guarantee on treatments and 365-day guarantee for annual programs. If pests return, we'll re-treat at no additional cost.
Do you use thermal imaging technology?
Yes, we employ infrared thermography to detect hidden pest activity. This non-invasive method identifies nests in walls and attics without requiring exploratory demolition.
Videos
Reviews (7)
Kim Clayton
Jan 23, 2022
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Norm is awesome. I am extremely scared of rodents . When I called them they were here within an hour. Norm went through everything with me. Educated me
And anytime I need him to check on the boxes he was here in mins. Made me feel at ease as much as he could. Thanks for taking care of me and my home
And anytime I need him to check on the boxes he was here in mins. Made me feel at ease as much as he could. Thanks for taking care of me and my home
Tyler Fiorentino
Oct 30, 2021
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Positive:Professionalism,Responsiveness
Cranbrook Pest Control was beyond great to us. I talked to them in the morning, they had an employee at our house by mid day and she gave us a great plan of attack. I highly recommend them for all pest control needs.
Service:Rodents
Cranbrook Pest Control was beyond great to us. I talked to them in the morning, they had an employee at our house by mid day and she gave us a great plan of attack. I highly recommend them for all pest control needs.
Service:Rodents
Seona Turvey Helmer
Sep 02, 2021
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Norm was very helpful and explained how mice behave. He was on time, polite and friendly. I am so happy to get my mouse friends out of my house! I will happily recommend Cranbrook Pest Control
Mel Brenner
Mar 30, 2021
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Extremely happy with the level of customer service. We had a carpenter ant issue in our basement. I reached out to Cranbrook Pest Control and Arden came out within an hour to inspect. He was very informative and promptly scheduled the treatment for the next day. We are very satisfied with the outcome and will be continuing with their home protection program going forward. Top notch company! Highly recommend.
Gisela Heun
Oct 30, 2020
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They did a fantastic job in our loghouse. They came 2 times and the house is mine again. Thank you so much. If I knew this before, I already contact you 4 years ago!!!!!
Patti Cooke
Aug 20, 2020
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Rachel has been so incredibly helpful!! Whenever I have questions about a bug I find, she quickly lets me know what it is and if I need to be concerned. If I ever need pest control, I cannot imagine choosing another company.
San Saver
Jul 27, 2020
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This is the second time I have used this company previously for wasps & rodents. Haven't had wasps since about 6 years now, but I am keeping a close watch.
Called them back again for Rodents this year as my garden is very overgrown so the rodents are back. They were great stated what they recommended for my particular problem. When I asked if I could get more containers they were awesome, explained why they had suggested less and how more would be helpful but not necessary. I purchased more though no pressure to do so. I kind of like over kill, no pun intended. I also asked if I could be put on
Called them back again for Rodents this year as my garden is very overgrown so the rodents are back. They were great stated what they recommended for my particular problem. When I asked if I could get more containers they were awesome, explained why they had suggested less and how more would be helpful but not necessary. I purchased more though no pressure to do so. I kind of like over kill, no pun intended. I also asked if I could be put on