Business Details
50+ Years
experience
Emergency
services
Ottawa's Premier Auto Repair & Collision Center
BEMAC has been Ottawa's premier auto body, collision repair, and service facility for over 60 years. Our eight locations across Ottawa-Gatineau offer 60,000 square feet of state-of-the-art facilities, including seven-acre secure lots with 40+ service stations. Locally owned and operated, we combine decades of expertise with cutting-edge technology like PPG paints and Spanesi measuring systems. Our team of certified technicians delivers manufacturer-spec repairs covered by a National Lifetime Warranty through the CSN network.As environmental leaders, we recycle 95% of materials while maintaining industry-leading standards through accreditations like I-CAR Gold Class and CCIAP certification. With BBB A+ status since 1997 and CAA approval, we combine technical excellence with community commitment, serving both individual drivers and commercial fleets.
Services
Collision Repair
Auto Body Shop
Car Detailing
Mechanical Repair
Tire Services
Fleet Maintenance
Paint Protection
Glass Repair
Winter Storage
ADAS Calibration
Details
- Year established: 1960
Highlights and features
- 65 years of automotive repair expertise in Ottawa
- I-CAR Gold Class certified aluminum repair specialists
- National Lifetime Warranty through 300+ CSN locations
- 95% material recycling rate with environmental leadership awards
- 24/7 emergency towing and rental car assistance
Associations and certifications
- CAA Approved
- Better Business Bureau
- CSN Collision Network
- Canadian Collision Industry Accreditation Program
What people say
Perfect repairs
Timely service
Professional staff
Clean facilities
Great communication
Services
Collision Repair
Our 24-point certified collision process restores vehicles to pre-accident condition using OEM parts and advanced equipment. Technicians with 25+ years average experience handle insurance claims directly while providing real-time repair updates. Lifetime warranty covers structural repairs and paintwork at all CSN locations nationwide.
Auto Body Shop
State-of-the-art facilities perform frame straightening, panel replacement, and dent repair using Spanesi alignment systems. Specialized paint booths match factory finishes for all makes including luxury vehicles. Services include lease turnover detailing and custom styling modifications.
Mechanical Repair
Full-service mechanical department handles engine diagnostics, brake systems, and seasonal maintenance. Six hoists accommodate hybrid vehicles and oversized equipment. Services include safety inspections, oil changes, and winterization packages with tire storage options.
Fleet Maintenance
Customized maintenance programs for business fleets from 2-100+ vehicles. Services include scheduled maintenance, collision repair, and vehicle reconditioning. Partnerships with insurance providers expedite commercial claims processing for minimal downtime.
Paint Protection
Professional installation of PPF and ceramic coatings protects vehicle finishes from road damage. Aquapel glass treatment improves visibility in adverse weather. Services include interior protection packages with WeatherTech floor liners and cargo organizers.
People
Dominic
Senior Technician
Certified auto body specialist with 25+ years experience in structural repairs and advanced paint technologies. Leads training programs for new technicians while maintaining I-CAR Gold Class standards.
Stphane
Master Technician
25-year veteran specializing in luxury vehicle restoration and aluminum repair techniques. Holds multiple manufacturer certifications including Lexus and Genesis collision repair standards.
Questions
What collision repair certifications do you hold?
We maintain I-CAR Gold Class Aluminum certification and factory training from Toyota, Honda, Ford, and other major manufacturers. All technicians complete ongoing training programs.
Do repairs include a warranty?
All collision repairs come with a National Lifetime Warranty valid at 300+ CSN locations across Canada. Warranty covers workmanship and materials for as long as you own the vehicle.
How long do typical repairs take?
Minor repairs complete in 3-5 business days. Major collision repairs average 2-4 weeks depending on parts availability. Emergency service available for urgent needs.
Do you work with insurance companies?
We're pre-approved by all Canadian insurance providers. Our team handles claims processing directly to expedite repairs while maintaining OEM standards.
What environmental practices do you follow?
We recycle 95% of materials including metals, paints, and fluids. Our facility uses energy-efficient equipment and water-based paint systems to minimize environmental impact.
Reviews (4)
Ian MacKay
Jan 22, 2022
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We've relied on Bemac for years for dings, fender benders and worse. Always friendly, helpful and professional. They keep their promises. Your insurer may try to steer you to their preferred body shop, but request Bemac if you can. Recently dropped in unannounced for help with an issue that they were able to fix right away. Thank you Bemac!
Diego Nocera
Jan 07, 2022
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Positive:Professionalism
They were very professional and they have always done amazing jobs on all my vehicles
Services:Wheel alignment,Body & Trim
They were very professional and they have always done amazing jobs on all my vehicles
Services:Wheel alignment,Body & Trim
Randy Nanjad
Jan 01, 2022
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Dropped by with a small, but annoying problem: I couldnt get my weather-beaten plates off the car to replace them. Not only did they explain potential issues that might occur, they offered to help on the spot. The friendliness, professionalism, and careeven while doing something that smallwas refreshing. That night I told a friend whod had a minor collision to visit them for the body work. Recommend the same to others.
Doppler Effect
Jan 01, 2022
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Positive:Professionalism,Punctuality,Quality,Value
Took care of everything after my accident and made a stressful situation much easier. Car looked amazing, just a good as when I bought it brand new. Couldn't recommend highly enough. Top quality, beautiful work; kind and professional staff.
Service:Body & Trim
Took care of everything after my accident and made a stressful situation much easier. Car looked amazing, just a good as when I bought it brand new. Couldn't recommend highly enough. Top quality, beautiful work; kind and professional staff.
Service:Body & Trim
