Business Details
19 Years
experience
Emergency
services
Your Trusted Plumbing Partner in Medicine Hat
Concept Plumbing has been serving Medicine Hat and surrounding areas since 2007 as an independently owned and operated local business. Our certified plumbers deliver professional residential and commercial plumbing solutions, including emergency repairs, gas line installations, and water heater services. With a family-owned commitment to quality, we prioritize customer satisfaction through personalized service and annual maintenance programs. Our team handles projects of all sizes, from minor repairs to new construction, while maintaining 24/7 availability for urgent needs. We stand behind our workmanship and materials, ensuring long-term solutions for every client.Our expertise extends to backflow prevention, hydronic heating systems, and comprehensive drain cleaning services. By combining technical proficiency with community values, we've built a reputation as Medicine Hat's premier plumbing provider. Our technicians undergo continuous training to maintain industry certifications and deliver innovative solutions. We collaborate with local builders and contractors to support regional development while maintaining strict safety standards. Our office hours provide structured support, but our emergency services ensure uninterrupted assistance whenever critical plumbing issues arise.
Services
Residential Plumbing
Commercial Plumbing
Emergency Repairs
Gas Line Installation
Water Heater Services
Drain Cleaning
Backflow Prevention
Hydronic Heating
Sewer Line Repair
Fixture Installation
Details
- Year established: 2007
Highlights and features
- We offer 24/7 emergency plumbing services for urgent situations
- Our team includes certified gas fitters with specialized expertise
- We implement annual maintenance programs to prevent plumbing issues
- Family-owned business with deep local community connections
- We guarantee quality workmanship with certified professional technicians
Services
Residential Plumbing
Our residential plumbing services address all household needs from minor repairs to complete system installations. We specialize in faucet and toilet repairs, water filtration systems, and hot water tank replacements. Our certified technicians handle emergency situations with 24/7 availability while maintaining strict safety protocols. Annual maintenance programs help prevent costly breakdowns through comprehensive inspections of water pressure, sewer lines, and heating systems.
Commercial Plumbing
We provide comprehensive commercial plumbing solutions for businesses of all sizes. Our services include preventive maintenance programs, emergency repair response, and system upgrades for commercial properties. Our team works with property managers to schedule regular inspections that minimize operational disruptions. We handle complex installations for new commercial developments and maintain critical systems in existing facilities.
Emergency Repairs
Our 24/7 emergency plumbing service responds to urgent situations including burst pipes, severe leaks, and sewer backups. Certified technicians use advanced diagnostic tools to quickly identify and resolve critical issues. We maintain rapid response times through local service centers and fully equipped service vehicles. Emergency repairs include water heater failures, gas line leaks, and drain blockages requiring immediate attention.
Gas Line Installation
As certified gas fitters, we install and maintain natural gas lines for residential and commercial properties. Our services cover appliance connections, outdoor gas lines, and system expansions. We follow strict safety codes for installations involving stoves, fireplaces, and heating systems. Regular maintenance ensures compliance with safety regulations while preventing gas leaks and pressure issues.
Water Heater Services
We offer complete water heater solutions including installation, repair, and maintenance. Our technicians service both traditional tank systems and tankless models. Annual inspections identify sediment buildup, pressure issues, and component wear. We diagnose common problems like insufficient hot water, unusual noises, and leaks while providing energy-efficient upgrade recommendations.
Questions
What residential plumbing services do you offer?
We handle all residential plumbing needs including faucet repairs, toilet replacements, water heater services, drain cleaning, gas line installations, and emergency repairs for Medicine Hat homeowners.
Do you provide commercial plumbing services?
Yes, we offer comprehensive commercial plumbing solutions including preventive maintenance, emergency repairs, system upgrades, and new installations for businesses in Medicine Hat and surrounding areas.
Are you available for emergency plumbing situations?
Our 24/7 emergency service responds to urgent plumbing issues including burst pipes, sewer backups, gas leaks, and water heater failures with rapid response times.
What gas fitting services do you provide?
Our certified gas fitters install and maintain natural gas lines for stoves, fireplaces, outdoor appliances, and commercial heating systems while ensuring code compliance and safety standards.
How often should plumbing systems be maintained?
We recommend annual plumbing inspections to check water pressure, sewer lines, water heaters, and fixtures, helping prevent costly emergencies and extend system lifespan.
What areas do you service?
While based in Medicine Hat, we serve residential and commercial clients throughout southeastern Alberta with prompt plumbing solutions and professional service.
Reviews (5)
A. Vair
Nov 18, 2021
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Shawn and David were very professional and provided prompt and quality service. They werent however able to successfully transport our undercabinet water filtration system from one house to another in our move. A part was someone how lost and that resulted in the water continually d raining too waste and a taking a very long time to fill the water reservoir. They replaced many parts without success. In the end my husband searched YouTube and found that the part missing was a little tube that is partially closed (some kind of restrictor). He fixed it himself. To be fair, it wasnt their product
Jane McGough
Jun 27, 2021
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This company was called by B and L Lawn Services to repair my sprinkler and laundry taps as a sub-contracted plumber without my knowledge. They did not inform me of this or that the billing would go through B and L Lawn. The invoice I received from B and L Lawn has inflated charges and does not break down repair or labor costs. I called this company for more transparency on my invoice and was told they can't provide that. Very dishonest way of doing business by both companies when they won't be transparent with billing or costs. Avoid them and find a company that is.
Sherry Jurasek
Jan 29, 2021
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Positive:Punctuality,Quality,Value
They do great work they let us pay on pay day. the only thing is I ask for a work order for a government grant form for taps we never received a response. But great work recommend concept for any job excellent Dave is very friendly and courteous thanks for great service
They do great work they let us pay on pay day. the only thing is I ask for a work order for a government grant form for taps we never received a response. But great work recommend concept for any job excellent Dave is very friendly and courteous thanks for great service
Sherrie Taylor Nygaard
Jul 20, 2020
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Very quick, efficient, cost savings, having someone come to our house was quick. Dave was awesome and cleaned up after himself.
Marie Osadchy
May 21, 2020
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We have been dealing with concept plumbing for the last about 8 years with our lemon tankless hot water tank. no matter when we have called (one year christmad eve) we had someone come over. (Gerald) always professional, amazing work. today we just finally got a new tankless installed and gerald had the old one out and the new one in in no time. it looks and works great!!! We will miss him now that our new tank is in hahaha