Business Details
Your Trusted Bike Shop in London, Ontario
At To Wheels, we combine decades of cycling expertise with a passion for two-wheeled adventures. Our team of certified mechanics brings extensive experience in bicycle repair, customization, and maintenance, serving riders across Southwestern Ontario. We prioritize transparent communication, offering repair recommendations tailored to each bike's condition and the rider's budget. Our commitment to quality extends to our comprehensive service packages, from basic safety checks to full drivetrain overhauls. As an authorized dealer for leading brands, we maintain rigorous technical standards for both sales and service operations.Our facility supports all cycling disciplines, including road, mountain, and electric bikes, with specialized equipment for precision adjustments. We emphasize customer education, ensuring clients understand maintenance requirements and upgrade options. Our rental program for EVOC travel bags reflects our dedication to supporting cycling adventures beyond local trails. Through consistent service quality and community engagement, we've established ourselves as a trusted resource for cyclists at every skill level.
Services
Bike Repair
Parts Sales
Electric Bikes
Travel Bag Rentals
Wheel Truing
Suspension Service
Bike Assembly
Brake Maintenance
Gear Adjustment
Frame Protection
Highlights and features
- Certified mechanics with decades of combined cycling industry experience
- Authorized dealer for premium bicycle brands including Specialized and Giant
- Customized repair recommendations based on bike condition and rider needs
- Comprehensive service packages from basic maintenance to full overhauls
- Specialized tools for precision adjustments on all bicycle types
Services
Bike Repair
Our professional bike repair service covers complete mechanical assessments and component replacements. Technicians perform precision adjustments for drivetrains, braking systems, and suspension components. We offer tiered service packages from basic safety checks to full overhauls, using specialized tools for all bicycle types including road, mountain, and electric models.
Parts Sales
We stock premium bicycle components and accessories from leading manufacturers. Our inventory includes drivetrain parts, wheels, suspension systems, and protective gear. Customers receive expert guidance for component compatibility and performance optimization. We offer both in-store purchases and online ordering with professional installation options available.
Electric Bikes
As an authorized dealer for major electric bicycle brands, we provide comprehensive e-bike solutions. Our selection includes road, mountain, and commuter models with expert consultation for motor systems and battery performance. We offer specialized maintenance services for electric components and warranty support through manufacturer partnerships.
Travel Bag Rentals
We offer EVOC Bike Travel Bag rentals for cyclists needing secure transport solutions. These award-winning cases accommodate all bicycle types with protective padding and durable construction. Rental packages include packing assistance and travel preparation services. The bags feature collapsible design for convenient storage when not in use.
Wheel Truing
Our precision wheel truing service restores optimal alignment for improved performance. Using professional truing stands, technicians correct lateral and radial deviations in spoke tension. We service all wheel types including carbon fiber and deep-section rims, with options for complete wheel rebuilds using high-quality replacement spokes.
Questions
What types of bicycles do you sell?
We carry road, mountain, electric, and commuter bicycles from top brands like Specialized, Giant, and Cervelo. Our inventory includes models for all skill levels and riding styles.
Do you service all bicycle brands?
Yes, our certified technicians service all major bicycle brands regardless of purchase location. We have specialized tools for both traditional and electronic drivetrain systems.
Can I rent bike travel equipment?
We offer EVOC Bike Travel Bag rentals with daily and weekly rates. These premium cases provide secure transport for all bicycle types with easy packing features.
What service packages are available?
We provide tiered service options including Safety Check ($84.99), Annual Service ($134.99), Annual Service PLUS ($209.99), and Overhaul PLUS ($449.99) with detailed component maintenance.
Are financing options available?
Yes, we partner with Financeit to offer on-the-spot financing for bicycle purchases, making premium equipment more accessible with flexible payment terms.
What are your service hours?
Our service department operates Tuesday-Friday 10am-6pm, Saturday 10am-5pm. We recommend scheduling appointments for major repairs to ensure timely completion.
Reviews (6)
Jacob Davidson
Jan 09, 2022
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Bought my Wahoo Kickr a couple of months back for the indoor training season. Big shout out to Mike for helping me get the trainer set up and running smoothly for the past 1500km I've done so far!
Blake Moore
Nov 13, 2021
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Had such an amazing experience that I have to leave a review. I made a 5 hour round trip to pickup my new bike and will do it again some day. Wish they were closer and I could make them my local. I was helped by Brandon, an incredibly knowledgable and courteous guy. I learned a lot just in our short conversation and he went above and beyond to make sure I was totally covered for the trip home and forseeable future with my new bike. One of the other guys even ran infront of me to hold the door open when I was pushing my bike out. As a small business owner, these sort of interactions in regards to
Courtnee Golem-Campbell
Jul 29, 2021
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Great service, and great advice! Thank you to Kory for helping my boy build his “dream scooter” (13 year old goals) lol He is sooo happy and has told all his buddies they need to go see Kory! 🛴 Thanks again!
Peter Jarycki
Jul 24, 2021
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I have purchased a road bike and a mountain bike at this store over the past few years. I had a punctured front tube recently and To Wheels fixed it for me with just a few minutes wait. Very friendly and helpful staff. I highly recommend this store.
Canadian C.
Jul 19, 2021
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Awesome experience the kid took my back tire and fixed it quick ! But when I went to bicycle cafe! I gave the dude my bike so I just gave the kid my back tire cause I didn't want any dumb rule about how I can't get my tire fixed due to just having one brake! I'm pretty sure the same thing would of happen but I needed my bike fixed so I didn't let no one there notice my one brake! Don't worry guys I'm not gonna die cause I got one brake! Great service though!
Daniel Gilbert
Jul 16, 2021
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Super professional service with a smile (with their eyes at least, they were wearing masks). After someone stole my bike seat and post they were able to help me find a very particular replacement and helped me secure it against future thefts.
Evan helped me out and he did an excellent job. Would definitely come back for future bike needs.
Evan helped me out and he did an excellent job. Would definitely come back for future bike needs.
